--- title: OrderEase Reviews meta\_title: 'OrderEase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how OrderEase works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- ### OrderEase Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **responsive customer support** of OrderEase, enhancing their business efficiency and satisfaction effectively. [(6 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032201&qs=pros-and-cons#reviews) Users value the **responsive support and seamless integration** of OrderEase, enhancing their operational efficiency and growth. [(6 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032254&qs=pros-and-cons#reviews) Users commend the **ease of use** of OrderEase, streamlining order processing and enhancing efficiency across sales teams. [(6 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032170&qs=pros-and-cons#reviews) Users value the **time savings** provided by OrderEase, enabling efficient order processing and increased productivity. [(6 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032187&qs=pros-and-cons#reviews) Users highlight the **automation capabilities** of OrderEase, enhancing efficiency in order management and invoicing processes. [(5 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032117&qs=pros-and-cons#reviews) Users find the **difficult setup** process challenging, impacting their initial experience with OrderEase. [(2 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032179&qs=pros-and-cons#reviews) Users experience **integration issues** with OrderEase, including glitches and limited compatibility with accounting software. [(2 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032252&qs=pros-and-cons#reviews) Users feel the **limited customization options** restrict their ability to tailor OrderEase to specific needs. [(2 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032165&qs=pros-and-cons#reviews) Users experience **update issues** on OrderEase, affecting automation and order tracking functionality. [(2 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032120&qs=pros-and-cons#reviews) Users face **access issues** with OrderEase, unable to track orders or make changes through the portal. [(1 mentions)](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032211&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of OrderEase ##### 1. Customer Support Users value the **responsive customer support** of OrderEase, enhancing their business efficiency and satisfaction effectively. [ See 6 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032201&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "I have worked with the integration and continued operation of OrderEase within my organization." What do you like about OrderEase? OrderEase team is responsive to feedback and will make improvements to the platform based on recommendations. HM Holly M. Small-Business (50 or fewer emp.) 5.0/5 "Best Time & Money Saver" What do you like about OrderEase? This program has allowed our company to have a cost avoidance of 2 additional employees over the last 2 years. Our connection has opened up opportuni ##### 2. Data Management Users value the **responsive support and seamless integration** of OrderEase, enhancing their operational efficiency and growth. [ See 6 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032254&qs=pros-and-cons#reviews) See Related User Reviews ![Blake P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake P.") BP Blake P. Small-Business (50 or fewer emp.) 5.0/5 "OrderEase Took the Chaos Out of Our B2B Order Operations" What do you like about OrderEase? When we started trading with Home Depot, we needed a fast and reliable way to manage EDI orders. Within 30 days, OrderEase had us processing Home Depo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "I have worked with the integration and continued operation of OrderEase within my organization." What do you like about OrderEase? OrderEase team is responsive to feedback and will make improvements to the platform based on recommendations. ##### 3. Ease of Use Users commend the **ease of use** of OrderEase, streamlining order processing and enhancing efficiency across sales teams. [ See 6 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032170&qs=pros-and-cons#reviews) See Related User Reviews JD Julia D. Small-Business (50 or fewer emp.) 5.0/5 "Increased Order Efficiencies" What do you like about OrderEase? OrderEase has allowed our small sales force to efficiently take orders, confirm details with our customers and get the product out the door for shipme ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "OrderEase as a sales tool for our outside sales reps." What do you like about OrderEase? OrderEase provides our outside sales reps with a platform to place orders and locate product information anywhere they may be. Other benefits are: ha ##### 4. Time-saving Users value the **time savings** provided by OrderEase, enabling efficient order processing and increased productivity. [ See 6 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032187&qs=pros-and-cons#reviews) See Related User Reviews JD Julia D. Small-Business (50 or fewer emp.) 5.0/5 "Increased Order Efficiencies" What do you like about OrderEase? OrderEase has allowed our small sales force to efficiently take orders, confirm details with our customers and get the product out the door for shipme HM Holly M. Small-Business (50 or fewer emp.) 5.0/5 "Best Time & Money Saver" What do you like about OrderEase? This program has allowed our company to have a cost avoidance of 2 additional employees over the last 2 years. Our connection has opened up opportuni ##### 5. Automation Users highlight the **automation capabilities** of OrderEase, enhancing efficiency in order management and invoicing processes. [ See 5 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032117&qs=pros-and-cons#reviews) See Related User Reviews ![Blake P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake P.") BP Blake P. Small-Business (50 or fewer emp.) 5.0/5 "OrderEase Took the Chaos Out of Our B2B Order Operations" What do you like about OrderEase? When we started trading with Home Depot, we needed a fast and reliable way to manage EDI orders. Within 30 days, OrderEase had us processing Home Depo HM Holly M. Small-Business (50 or fewer emp.) 5.0/5 "Best Time & Money Saver" What do you like about OrderEase? This program has allowed our company to have a cost avoidance of 2 additional employees over the last 2 years. Our connection has opened up opportuni ### 5 Cons or Disadvantages of OrderEase ##### 1. Difficult Setup Users find the **difficult setup** process challenging, impacting their initial experience with OrderEase. [ See 2 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032179&qs=pros-and-cons#reviews) See Related User Reviews DS Dallin S. Small-Business (50 or fewer emp.) 5.0/5 "Best decision to switch our previous EDI provider over to OrderEase more than a year ago!" What do you dislike about OrderEase? - Customers are not able to track or see tracking numbers for shipped orders through portal - No courier shipping options or value provided for custo JB John B. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Scaling Business and Automation" What do you dislike about OrderEase? This is a tough question...If I had to pick something, Maybe it takes a sometime to get setup. However, all good things do :) ##### 2. Integration Issues Users experience **integration issues** with OrderEase, including glitches and limited compatibility with accounting software. [ See 2 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032252&qs=pros-and-cons#reviews) See Related User Reviews JD Julia D. Small-Business (50 or fewer emp.) 5.0/5 "Increased Order Efficiencies" What do you dislike about OrderEase? The integration into Sage can be glitchy and requires reconnection at times. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "easy to manage, helpful staff" What do you dislike about OrderEase? some integrations qith accounting software could be better (ex. classes in QB, ability to add fields to integrate to QB) ##### 3. Limited Customization Users feel the **limited customization options** restrict their ability to tailor OrderEase to specific needs. [ See 2 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032165&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "I have worked with the integration and continued operation of OrderEase within my organization." What do you dislike about OrderEase? Because there are many users with different needs on the platform some things may not be customizable or adjustable. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "easy to manage, helpful staff" What do you dislike about OrderEase? some integrations qith accounting software could be better (ex. classes in QB, ability to add fields to integrate to QB) ##### 4. Update Issues Users experience **update issues** on OrderEase, affecting automation and order tracking functionality. [ See 2 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032120&qs=pros-and-cons#reviews) See Related User Reviews ![Miami F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miami F.") MF Miami F. Small-Business (50 or fewer emp.) 5.0/5 "Efficiency with QuickBooks" What do you dislike about OrderEase? Not entirely Ordereae fault but we do wish when Wayfair has updates it didn't affect automation. DS Dallin S. Small-Business (50 or fewer emp.) 5.0/5 "Best decision to switch our previous EDI provider over to OrderEase more than a year ago!" What do you dislike about OrderEase? - Customers are not able to track or see tracking numbers for shipped orders through portal - No courier shipping options or value provided for custo ##### 5. Access Issues Users face **access issues** with OrderEase, unable to track orders or make changes through the portal. [ See 1 mentions ](https://www.g2.com/products/orderease/reviews?filters%5Bsentiment_snippet%5D=2032211&qs=pros-and-cons#reviews) See Related User Reviews DS Dallin S. Small-Business (50 or fewer emp.) 5.0/5 "Best decision to switch our previous EDI provider over to OrderEase more than a year ago!" 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HR Hannah R. Direct to Consumer E-Commerce Manager Mid-Market (51-1000 emp.) 4/14/2026 "Dependable Integration Partner with Excellent Customer Support" 4.5/5 What do you like best about OrderEase? It has streamlined our order operations and relieved the burden of manual data entry processes for my team. Their team has consistently provided strong support, with same-day responses whenever issues arise, either confirming a resolution or outlining next steps. Our current account manager, Donna, has been especially helpful in maintaining clear communication and ensuring our active projects stay on track. Review collected by and hosted on G2.com. What do you dislike about OrderEase? There can be occasional challenges during new customer onboarding or when setting up new connections, however these are addressed quickly by the support team, and once everything is established, the system runs reliably. Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? We struggled with keeping up with all the separate online and EDI portals our customers used for order processes. OrderEase centralized everything into one place for us while also integrating with our system to cut out many steps of the process at the same time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Randi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randi S.") RS Randi S. EDI Specialist Mid-Market (51-1000 emp.) 4/14/2026 "OrderEase: Easy to Use, Seamless Integrations, and Super Responsive Support" 5/5 What do you like best about OrderEase? OrderEase is very easy to work with. They helped us get our integrations dialed in to the exact process that worked best for our company, helping us save time and money daily. They are super responsive and the support is great. Review collected by and hosted on G2.com. What do you dislike about OrderEase? The only downside we have come across so far is not having support of a 753 & 754 routing request. Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? OrderEase helps our team process orders immediately, letting us get shipments booked sooner and products out the door on time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music") AM Verified User in Music Small-Business (50 or fewer emp.) 4/28/2026 "Streamlined Ordering and Smooth ERP Integration" 4.5/5 What do you like best about OrderEase? One location for where our distributors and our sales reps can go to place orders. Integration with our ERP allows for smooth order processing. Scheduling for product catalogs and pricing allow for quick setup of promotional pricing or featured product catalogs for events. Review collected by and hosted on G2.com. What do you dislike about OrderEase? Notifications of new feature roll outs don't always occur leaving us unaware when things change. Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? OrderEase provides us with one location for product information, pricing, inventory, etc. that is secure yet accessible and offers connectivity to other platforms to expand our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 4/14/2026 "Very Helpful for Tracking Customer Orders" 4.5/5 What do you like best about OrderEase? Very helpful to track orders placed by customers Review collected by and hosted on G2.com. What do you dislike about OrderEase? Sometimes glitches and doesn't load properly Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? Its somewhere for customers to place an order for the items they want, so they don't have to just tell us which items they want and then we have to create a whole document, it creates it for us Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 4/14/2026 "Simple, Straightforward Interface for Sales Rep Ordering and B2B" 4.5/5 What do you like best about OrderEase? Simple and straightforward interface that works well for sales rep ordering. Review collected by and hosted on G2.com. What do you dislike about OrderEase? Speed is at times an issue, but OrderEase support is responsive in helping work through problems. Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? A platform that can serve both as B2B and sales rep order entry. This means less time managing different portals and more time improving one. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ZJ Zoe J. Trade Marketing Director Mid-Market (51-1000 emp.) 4/14/2026 "Efficient, User-Friendly System That Works Well for Our Team" 4/5 What do you like best about OrderEase? Efficient system with not too many frills. It works well for my team and is extremely user friendly. Review collected by and hosted on G2.com. What do you dislike about OrderEase? Sometimes there's system glitches and I wish it was easier to edit/merge customers and orders, or clean up products. Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? It is our solution to have a shoppable marketplace for internal marketing items Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Blake P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake P.") BP Blake P. Owner Small-Business (50 or fewer emp.) 6/27/2025 "OrderEase Took the Chaos Out of Our B2B Order Operations" 5/5 What do you like best about OrderEase? When we started trading with Home Depot, we needed a fast and reliable way to manage EDI orders. Within 30 days, OrderEase had us processing Home Depot orders without our team needing to log into countless portals or manage documents. The level of support we received was second to none. Today, we have a fully automated workflow between our systems, our tech, and Home Depot, all thanks to OrderEase. Review collected by and hosted on G2.com. What do you dislike about OrderEase? Nothing needed at this time—their support team is usually very quick to resolve any issues, typically within 24 hours. Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? We’ve eliminated hours of back-and-forth communication and manual entry. Orders come in clean. Product and pricing data are consistent, and we’re growing beyond what we ever projected. We finally feel like a tech-enabled company, not one duct-taping systems together or managing countless spreadsheets and portals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DS Dallin S. e-Commerce Small-Business (50 or fewer emp.) 2/24/2025 "Best decision to switch our previous EDI provider over to OrderEase more than a year ago!" 5/5 What do you like best about OrderEase? - Ease of integration for multiple platforms - Great support with clear communication from all departments - Open to review and discuss new features to be added to assist with efficiency and alleviate manual workload - Attention and dedication to provide and implement solutions that fit our unique business practices and operations Review collected by and hosted on G2.com. What do you dislike about OrderEase? - Customers are not able to track or see tracking numbers for shipped orders through portal - No courier shipping options or value provided for customers at time of checkout - No cc payment options at checkout - Not able to edit or cancel an order through portal The above are currently not available on OrderEase however we have discussed they have confirmed these features are in the works to be added. Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? - Courier shipping options and shipping fee at checkout - cc payment checkout options - Tracking visibility for customers Optimize user experience for our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HM Holly M. VP Small-Business (50 or fewer emp.) 2/27/2025 "Best Time & Money Saver" 5/5 What do you like best about OrderEase? This program has allowed our company to have a cost avoidance of 2 additional employees over the last 2 years. Our connection has opened up opportunities to do business with companies that require an EDI connection. Without OrderEase, we would have had to turn down the business or pay monthly fees to do business with these companies. Implementation was easy and response time by the OrderEase team was well above average. Our account manager is the best! We have grown with OrderEase over the past 3 years. New features continue to create better business solutions for our company. Review collected by and hosted on G2.com. What do you dislike about OrderEase? I would say the main downfall is that we do run into some hiccups along the way and we are not always sure what caused the issue. Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? OrderEase is solving manual order entry, invoicing, tracking, and inventory. OrderEase has also created features (Media Library) that benefit our entire company (employees and reps). We now have a central database for all marketing material that can be updated and released to our sales reps. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JD Julia D. President/Owner Small-Business (50 or fewer emp.) 3/3/2025 "Increased Order Efficiencies" 5/5 What do you like best about OrderEase? OrderEase has allowed our small sales force to efficiently take orders, confirm details with our customers and get the product out the door for shipment quickly. The time it takes to process an order internally has decreased tremendously, allowing us to do more with less. Review collected by and hosted on G2.com. What do you dislike about OrderEase? The integration into Sage can be glitchy and requires reconnection at times. Review collected by and hosted on G2.com. What problems is OrderEase solving and how is that benefiting you? It has put the order entry into the hands of our Sales Force to process the initial order and to confirm with the customer. This speeds up the time it takes internally to get the orders out the door. Review collected by and hosted on G2.com. 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