Order.co Reviews & Product Details

Order.co is an AI-powered procurement platform that connects purchasing, approvals, payments, and reporting in one intelligent system–so teams can place orders faster, cut manual work, and keep operations running smoothly. Order.co AI automates purchasing decisions, sources products at the best price, and flags risks before they impact your business. Trusted by brands like Dolce & Gabbana, WeWork, [solidcore], and Hugo Boss, Order.co helps hundreds of businesses reduce costs, gain tighter spend control, and free up teams to focus on higher-value work. Manage Every Purchase & Payment in One Place Order.co centralizes purchasing across all your vendors. Teams can shop from a customized catalog, submit orders for approval, and let the platform handle the rest. From logging into vendor sites and placing e-commerce orders on your behalf to generating compliant POs and reconciling invoices, Order.co eliminates manual tasks and ensures that every purchase is compliant, trackable, and on budget. Unlock 5-8% cashback rewards with AI-Powered Sourcing Order.co’s AI sourcing scans thousands of vendor data points — such as pricing, delivery speed, reliability, and more — to identify the best-fit supplier for each purchase automatically. Tap into a network of 40,000+ suppliers, access exclusive discounts, and proactively respond to shifting market conditions like price swings and tariff changes. Most customers save 5–10% in categories like maintenance and office supplies. Simplify Invoice Management & Automate Payments Reduce invoice processing time by over 80% with automated coding, 3-way matching, and reconciliation. Sync directly with QuickBooks Online, Sage Intacct, NetSuite, and more to pay on your terms and close your books faster, with fewer errors. Plus, unlock more float than traditional credit cards or card-based spend management solutions. Control Spend Without Slowing Teams Down Set granular approval workflows and custom budgets by user, location, or GL code. Order.co ensures teams stay compliant, even when ordering from e-commerce sites, while flagging fulfillment risks or delays, suggesting smarter alternatives automatically. Gain Real-Time Spend Insights & Forecast with Confidence Track spend as it happens. Get a real-time view of spend by department, vendor, or location. Evaluate supplier performance and forecast with predictive insights that help your business stay ahead of change.

Seller

Order.co (formerly Negotiatus)

Discussions

Order.co Community

Languages Supported

English

Solution Type

All-in-One

Used by Avantstay and 3 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Order.co Integrations

(13)

Verified by Order.co

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Verified User in Retail

Small-Business (50 or fewer emp.)

7/10/2026

"Easy to Use, Fast Service, and Helpful Customer Support"

4.5/5

What do you like best about Order.co?

Easy to use. Fast service. Easy customer service Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Nothing to dislike. Good all around!!!! Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

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Thank you for the great review! We're so glad the platform and our support team have made ordering easy and fast for you. We appreciate you taking the time to share this.

Benny O.

11/18/2025

"Efficient Service with Quick Setup and Strong Support"

4.5/5

What do you like best about Order.co?

Order.co is very useful for my needs, and I'm highly appreciative of their quick-to-respond support whenever needed. I like that I can add products at my discretion and that they ship them out efficiently, sometimes even receiving products on the same day of order. The product's ability to substitute items that are out of stock is a significant advantage. Additionally, the initial setup of Order.co was quite easy, which adds to the overall positive experience. I would recommend Order.co, rating it nine out of ten. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Sometimes the communication when we send out to the distro email isn't as quick as we would like. But for the most part, they're good. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

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Thank you, Benny! Glad the quick setup, fast shipping, and out-of-stock substitutions have made Order.co easy to rely on day to day.

Blaine D.

Accounting Manager

Enterprise (> 1000 emp.)

11/18/2025

"Efficient Vendor Management with Powerful Ordering Controls"

4/5

What do you like best about Order.co?

The ability to add multiple vendors to our employees' ordering options, while also restricting them to specific items from each vendor, is a great feature. This helps us manage our spending and ensures that only approved items are ordered for each location. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Overall, it's quite good, though the user interface isn't always the best. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

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Hi Blaine! Thank you so much for taking the time to share your thoughtful review. We’re thrilled to hear how much value Order.co brings to your operations — from managing multiple vendors and controlling approved items to consolidating spend and gaining better visibility at each location. It’s wonderful to know these features are helping your team stay organized and in control.

We appreciate your feedback on the user interface. You’ll be excited to know that in the next couple of weeks we’re releasing a new, more intuitive UI that makes navigating the platform even easier. We can’t wait for you to try it!

Robert H.

11/25/2025

"Effortless Ordering, Top Recommendation"

5/5

What do you like best about Order.co?

I appreciate the convenience Order.co offers by solving the problem of needing to visit multiple websites for my business supplies. This integrated approach saves me a great deal of time and effort, making my procurement process much more streamlined and efficient. I love the ease of adding items, especially those not originally on the site, as it allows me to customize my orders quickly and effortlessly. Additionally, the initial setup of Order.co was very easy, underscoring the platform’s user-friendliness and efficiency. These factors contribute to a seamless experience in managing my ordering needs, which is why I am highly satisfied with the service. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I have no issues. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

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Hi Robert! Thank you so much for your kind words! We’re thrilled to hear that Order.co is making your procurement process easier and saving you time. It’s especially great to know that the ability to add custom items and the simple setup have made managing your orders effortless. We love hearing that the platform is helping streamline your business operations, and we’re excited to continue supporting your needs!

Verified User in Sports

Enterprise (> 1000 emp.)

Originally submitted 4/27/2026

"Streamlined Product Ordering and Consolidation"

5/5

What do you like best about Order.co?

It helps our company consolidate product ordering Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Some of the reporting can be difficult to navigate Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

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Thank you for the review! Glad Order.co is helping consolidate ordering across your facilities. Reporting can take some getting used to, since purchasers, finance, and admins each see a different view — our Insights Dashboards guide (https://ordercompany.zendesk.com/hc/en-us/articles/12455073828887-Analytics-Dashboards-and-Reports) breaks down which report fits which role, and your account manager can walk through it with you too. Thanks for sharing this!

Andrew A.

12/2/2025

"Streamlines Purchases but Comes at a Cost"

2.5/5

What do you like best about Order.co?

I appreciate how Order.co significantly streamlines booking tasks by utilizing a purchasing catalog. This feature ensures that purchasing is more efficient by allowing only catalog-approved products to be purchased, simplifying decision-making and reducing errors. I also value the considerable amount of time it saves me on the bookkeeping side, as it provides exceptional visibility into monthly purchases. This transparency helps me keep track of expenses more effectively. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

The cost/pricing of Order.co is a bit high, and it does not save us $1,500 per month, which is disappointing. Additionally, the amount we are charged each month is a concern that I feel needs improvement. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

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Thank you for the detailed feedback, Andrew. It's great to hear the catalog and consolidated billing are saving you time and giving better visibility into monthly spend. On pricing — we hear you, and the value delivered relative to cost matters just as much as the time savings. We'd recommend a conversation with your account manager to walk through your actual usage and ROI, and see if there's a plan or setup that better fits what you're seeing today.

Verified User in Research

Mid-Market (51-1000 emp.)

11/19/2025

"Centralized Ordering Simplifies Lab Management Across States"

4/5

What do you like best about Order.co?

We have 8 labs in 7 states so the ability for all labs to go to one platform that allows us to choose what items they can order has made it easier for us to control spends and ensure all labs are buying the consumables we need them to buy per our ISO 17025 accreditation. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Order.co makes quite a few updates to their platforms without first seeking feedback or opinions from their users and some of the updates has made the user experience worse. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

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Thank you for the detailed review! It's great to hear centralized ordering and weekly consolidated invoicing have made it easier to control spend and stay aligned with your ISO 17025 requirements across all 8 labs.

On updates rolling out without a chance to weigh in first — that's fair, and we'd love to have you join our user council, where you'd get early visibility into upcoming changes and a direct line to flag what's not working before it ships. If you're interested, reach out to your account manager and they can get you set up.

Isabelle D.

11/25/2025

"Simplifies Ordering with Minor Glitches"

4/5

What do you like best about Order.co?

I appreciate how Order.co simplifies the process of ordering supplies by consolidating all vendors into a single platform, making it super easy to use. The platform's organization and simplicity in reordering supplies are features I particularly enjoy. Additionally, the customer service provided by Order.co is noteworthy and enhances my overall experience. The setup process for Order.co was incredibly straightforward, allowing me to start using it with minimal effort. Its user-friendly nature makes it accessible for both myself and the stores. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Sometimes the links to items don't upload correctly or take a long time, requiring me to reach out to customer service for assistance. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

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Thank you for your thoughtful feedback! We’re glad to hear that Order.co is making ordering simpler and more organized for you and your stores, and that our customer service has been helpful. We appreciate your patience with occasional link issues and are continuously working to improve the platform’s performance for an even smoother experience.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

4/23/2026

"Convenient, All-in-One Purchasing with Clear Visibility"

4.5/5

What do you like best about Order.co?

What I like best about Order.co is the convenience of having a single platform to manage purchasing. It helps create better visibility into orders and spending, while also making the process easier for the team overall. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

What I dislike about Order.co is that the platform can sometimes feel clunky to navigate, and a few workflows could be more streamlined and user-friendly. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

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Thank you for the review! We're glad Order.co gives your team better visibility into purchasing and spend, and that it's made the process easier overall.

On navigation and workflows — we're always looking for ways to make the platform smoother and more intuitive, and specifics help us prioritize the right improvements. If you're open to it, we'd love to have you join our user council, where customers help shape upcoming product changes directly. Feel free to share the workflows that stood out to you with your account manager in the meantime.

Thanks for the feedback!

Dave A.

District Manager

Enterprise (> 1000 emp.)

4/22/2026

"Easy to Use, Everything in One Place"

4.5/5

What do you like best about Order.co?

Very good and easy to use. I love having everything in one place, which makes it simple to find what I need. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Signing in is a pain but that is on our side, but product offerings are the best. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

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Thank you, Dave! Glad having everything in one place has made things easy to find.