--- title: Order.co Reviews meta_title: 'Order.co Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 156 reviews by the users' company size, role or industry to find out how Order.co works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 156 scale: '5' date_modified: '2026-11-08' parent_category: name: Procurement url: https://www.g2.com/categories/procurement ---

Order.co Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Order.co Reviews (156)

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Reviews

Order.co Reviews (156)

View 1 Video Reviews
4.4
156 reviews

What do users say?

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Pros & Cons

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Melissa C.
MC
Melissa C.
Assistant General Manager
Enterprise (> 1000 emp.)
"Flexible Substitutes and Multi-Site Ordering Made Easy"
5/5
What do you like best about Order.co?

The option to provide substitutes if the product is out of stock. The ability to utilize multiple sites for specific products Review collected by and hosted on G2.com.

What do you dislike about Order.co?

The only downside and this may not hold true for everyone the product ordered is not GL probably departments are not specifically responsible for their purchasing Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you, Melissa! We're glad the substitution options and multi-site ordering have made things easier, and that our return process and communication have been a strong point for you. Thanks for the clear, specific feedback.

DR
David R.
Lab Manager
Mid-Market (51-1000 emp.)
Originally submitted 12/9/2025
"Streamlines Ordering, Easy Setup"
5/5
What do you like best about Order.co?

I like that Order.co eases ordering through one platform. Being able to view the funds we have available and the order categories is really helpful. I don't have to manually add up the amount spent, which makes organization simple. The initial setup was also very simple. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I find the organization of items lacking. It would be better if there were columns for each brand. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you, David! We're glad having everything on one platform, plus visibility into funds and order categories, has made things easy to organize without needing to manually add up spend.

On organizing by brand — the catalog can actually be set up with product lists or categories to make browsing by brand easier, so it may be worth syncing with your account admin to optimize that for your team. Hope that's helpful and thanks for the specific feedback!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great Multi-Company Ordering, but Unpredictable Shipping Times"
3.5/5
What do you like best about Order.co?

Combines products from different companies. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Hard to know shipping times up front, eg placing an order will result in some things arriving next day and some two weeks later, and it's unpredictable. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thanks for the review! We’re glad having products from different suppliers in one order is working well for you.

One note that could help with the timing of deliveries: when you check out, there's a section to tell us what you need and by when. Our team uses that when placing your order with each supplier, so items with a deadline get prioritized and you have fewer surprises on timing. Hopefully that helps keep your orders arriving by when you need them!

NB
nina b.
"Effortless Ordering with Order.co"
5/5
What do you like best about Order.co?

I love using Order.co every week for work because everything is already there, and I don't have to enter numbers like I used to on the old system we used. It's easier to order things and requires less looking up. I love that everything is just a click away, and it's easy to look up old orders. The fewer steps I have to take, the better. The initial setup was easy, even though I was worried it might be difficult for me to remember the steps, but it turned out to be very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

There hasn't been any dislike of order.co. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thank you so much for the detailed review, Nina! We're glad setup was simple and Order.co has made ordering effortless for you every week.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
Originally submitted 5/19/2026
"Seamless and Efficient, But Homepage Needs Clarity"
4.5/5
What do you like best about Order.co?

I like that Order.co is seamless and very organized, making it easy to work through. I appreciate the ability to search up any materials I might need. This feature makes it even easier to find something specifically, saving me time and allowing me to prioritize tasks. The initial setup was also very easy; all I had to do was create an account and sign in. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

The home page sometimes is a bit confusing because there's a lot of information at once on the home screen. Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thanks for the thoughtful review! We're glad the platform feels seamless and that search makes finding materials easy.

On the homepage feeling like a lot at once — we've passed that along to our product team as we simplify that view. If you'd like a direct hand in shaping it, we'd love to have you join our user council, where you can preview upcoming UX changes and share feedback before they roll out. Reach out to your account manager if you'd be interested!

Michael I.
MI
Michael I.
General Manager
Small-Business (50 or fewer emp.)
Originally submitted 11/18/2025
"Timely Order Placement, But Needs Better Inventory Updates"
4/5
What do you like best about Order.co?

Orders for the most part are placed in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

Items are not updated once that item is no longer available. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Michael! Thank you for sharing your feedback. We’re glad to hear that consolidating all your purchases into one platform is helping — not having to shop across multiple sites can definitely save a lot of time!

We’d also encourage you to share more details with our team about item unavailability. We have a setting that helps find alternative vendors if a certain item is out of stock, and we recommend turning that on to ensure your orders are fulfilled smoothly.

We hope this is helpful, and thanks again for being a valued partner!

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Remembers Past Purchases for Faster Reorders, but Navigation Feels Clunky"
3.5/5
What do you like best about Order.co?

It remembers past purchases which makes it much easier and faster to place future orders Review collected by and hosted on G2.com.

What do you dislike about Order.co?

different locations to find items looking for . Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Thanks for the review! We’re glad remembering past purchases is making reorders faster for you, and we’d love to make finding everything else just as easy. If you let your account manager know where you’re running into trouble, they’d be happy to walk through it with you.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Very bad do not recommend"
0/5
What do you like best about Order.co?

its the worst, I need to order but it doesnt let me. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I never received the verification code, reached out to customer service, solved nothing. simply wasting my time and still can not oder anything which is essential to my role Review collected by and hosted on G2.com.

Response from Bridey Joyce of Order.co

Hi, thanks for the feedback. That's really unusual, and we're sorry to hear you had that experience — we'd like to get this sorted as soon as possible. Could you email us at mark@order.co so we can look into it directly?

MV
Madeline V.
General Manager
Small-Business (50 or fewer emp.)
Originally submitted 11/18/2025
"Clear Tools, Needs Better Support"
3.5/5
What do you like best about Order.co?

I appreciate the product catalog and budgeting tools in Order.co because they are clear, concise, and easy to use. These features significantly streamline my ordering, inventory, and budgeting processes, which is crucial for maintaining brand standards across a nationwide company and efficiently tracking expenses. Additionally, the initial setup was very easy, and Nicole provided excellent assistance during implementation, which made the transition smooth. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

I find the support inadequate. This aspect of the service does not meet my expectations and could be significantly improved to enhance the overall user experience. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Madeline! Thank you for sharing your feedback. We’re glad to hear that you found implementation to be fast and smooth and that you're finding value in the extra time to pay vendors and product catalog to help with brand compliance.

We also appreciate hearing about your experience with Support. Our team is usually something customers rave about, so we’d encourage you to share this experience with your account manager — we’ll make sure it gets sorted and that you have the help you need.

Thanks again for being a valued partner!

Maxx G.
MG
Maxx G.
Supply Chain and Inventory Manager
Small-Business (50 or fewer emp.)
Originally submitted 11/18/2025
"Great Order Management"
4/5
What do you like best about Order.co?

Having all my orders managed in one place makes it much easier to keep track of everything. I find the Order History feature particularly helpful when I want to compare prices and shipping times. Review collected by and hosted on G2.com.

What do you dislike about Order.co?

The only frustrating aspect of using ORDER.CO is that sometimes my order arrives physically, but it hasn't been processed in the system yet, which means I can't bring in my PO. Review collected by and hosted on G2.com.

Response from Allison Reich of Order.co

Hi Maxx! Thank you for taking the time to share your feedback. We’re glad to hear that managing all your orders in one place and using order history is helping streamline your process and supporting your finance team.

Regarding orders that arrive before being processed in the system — I’d encourage you to share that feedback with our team when it occurs. Your input helps us identify these situations and improve the experience for you and all our customers.

Thanks again for being a valued partner!

Questions about Order.co? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

ML
Marla L Edwards
•
Last activity 7 days ago

How has Order.co streamlined ordering across multiple websites for your team?

Twan S.
TS
Twan Saint H.
•
Last activity 9 days ago

How do you handle missing items or limited catalogs in Order.co?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

7 months

Average Discount

12%

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