Order.co Reviews & Product Details

I use Order.co as the company's main procurement platform and appreciate how it helps maintain a structured catalog of offerings for our stores, and helping us save money by gaining the lowest costs possible. The platform's ability to run reports is great and ensures we stay within budget. I love the visibility and transparency it offers both for the admins and the local store teams. It helps us manage budgets closely while ensuring the teams have what they need to be successful. The initial setup was pretty easy as well. Review collected by and hosted on G2.com.

Order.co makes update to the UI, not terribly often, but when they do it always impacts the ease of use, especially recent updates to the checkout screen where our company has to use several sections to take notes for vendors. It is hard when everything was working really well for our stores and the teams who order, and then overnight it changes. It requires the admin team to stop and have to hold a training so they understand what to do. It can be very hard to get these scheduled and trained in a quick timeframe during busy times. Review collected by and hosted on G2.com.

easy to manage multiple vendors and platforms for our managers to have one spot to log in and get supplies, and one bill for accounting to manage Review collected by and hosted on G2.com.

UX is clunky in some areas still (example, having to click to edit products but then you cant see who ordered the products unless you leave the edit view in catalog) and some reporting functions are not clear for a large multi unit business. Review collected by and hosted on G2.com.

I really appreciate their flexibility and their ability to customize the product to fit our needs. The implementation was extremely easy, and customer support met our unique requirements. Our stores use the platform every day, and it’s super easy to use—if you know how to shop on a webpage, you know how to use Order.co. Review collected by and hosted on G2.com.

Order.co is very through with their product and there isnt much to note about dislikes. Review collected by and hosted on G2.com.

We had a great experience with the implementation process. The team was incredibly responsive, efficient and clearly knowledgeable about what our company needed from the start. Any questions or adjustments were handled promptly. Overall, a very smooth process and professionally executed. Review collected by and hosted on G2.com.

Downside can sometimes be the order delivery time. For example, for an order placed with multiple vendors, it seems as though an issue with one of the vendors items will hold up the entire order. Review collected by and hosted on G2.com.

Consolidated Billing and Net terms. Also having all my products in one place Review collected by and hosted on G2.com.

Off platform payments take forever. The response time lacks with support Review collected by and hosted on G2.com.

Very easy to use. Setting your favorites makes it simple to re-order. I love how the budgeting feature helps you stay on track and not overspend. The pricing is very competitive, if not better. Customer service has been superb whenever I’ve had an issue. Review collected by and hosted on G2.com.

The only thing I can think of is returning material that came in damaged or wrong. Had a hard time finding that page a couple of times. Review collected by and hosted on G2.com.

The ability to create lists for certain areas of business spending Review collected by and hosted on G2.com.

My company's integration with Order.co has removed the ability for us to add new items manually. We instead have to go through an entire requisition process through Workday, which can take several days to get approval Review collected by and hosted on G2.com.

I love the Order.co platform and the following are some reasons why. Its easy to upload products into my catalog. Its fast and easy to search for any product to order it. I love the new AI feature. It has really helped me to understand what im ordering, how often im ordering it, and how much the company has spent all year on the product. I'm learning where i can cut costs and help save my company a lot of money. I am able to view all of the people who are spending for the company, and what they are spending. I am able to view all my invoices in one place and pay them with ease. The platform has made my job a lot less stressful. Thank you. Review collected by and hosted on G2.com.

There really isn’t much that I dislike about this platform. It can be stressful at times when there’s a two-week delivery window, especially since I’m ordering a lot of things from different vendors. The products are needed within a few days, but there is nothing in my control after the order is sent. Review collected by and hosted on G2.com.

It’s easy to place an order and keep track of our budget. Our corporate team can also add items as needed, which is great. Review collected by and hosted on G2.com.

Sometimes it isn’t easy to search for a specific item, but I can usually find what I need by using the filters and browsing on my own. Review collected by and hosted on G2.com.

I really appreciate how it organizes my orders and keeps me informed with email notifications about upcoming deliveries. The customer support is excellent—always dependable and quick to respond! Review collected by and hosted on G2.com.

One thing that frustrates me is that I can't edit an order once it's been processed. I also sometimes wish the system would automatically remove products that are out of stock or unavailable, especially on Amazon. However, I do appreciate that these unavailable items remain visible, since they often serve as a useful reference. Another feature I would find helpful is some kind of indicator, like an asterisk, to show which item was the last one I purchased. For instance, when I search My Products for Thermal Laminating Sheets, I usually click through each brand I've ordered before to compare current prices. If there were an asterisk marking the brand I bought most recently, it would save me the time of tracking down which one I previously got at the best price. Review collected by and hosted on G2.com.