Order.co Reviews & Product Details

Thank you for your feedback! We’re glad Order.co is making ordering easy and helping you track habits across your schools.

Hi! Thank you for sharing your feedback. We’re thrilled to hear that features like custom lists, team visibility, and the ability to add products from multiple sites are helping streamline collaboration between your procurement, supply chain, and market ops teams.

Regarding tracking information, the updates we display depend on what suppliers provide, but we’re also making it easier to access and manage this information through our AI Command Center. Please give it a try and let us know how what you think!

We also want to address your note about support — we encourage you to share this feedback with your account manager so we can ensure any issues are corrected promptly and you get the assistance you need.

We appreciate your feedback and are glad to support your team in keeping orders organized and efficient!

Thank you for your review! Glad the setup was smooth and snack ordering has been easy.

On canceling items: orders can be edited or canceled while they're still in "Wait for Approval" status. Once an order has passed approval and started processing, just submit a support ticket — our team will take it from there, so there's no extra action needed on your end after that. Hope this helps!

Thank you for sharing your feedback and for highlighting the impact Order.co has had on reducing manual invoices and errors — we’re thrilled to hear it’s saving your team time and resources.

We also appreciate your candor regarding the challenges you’ve experienced with order issues and software updates. Your feedback is extremely valuable, and we’re continuously working to improve response times and ensure updates are as smooth as possible. I'd recommend connecting with your account manager to make sure your team has the support needed to resolve them quickly.

Thanks again for taking the time to share your experience and for being part of the Order.co community.

Thank you for such a thorough review! We're glad Order.co has given you a strong handle on local budgets, consolidated billing, and simplified vendor management. Appreciate you sharing your experience!

Hi! Thank you for sharing your feedback. We’re glad to hear that the Google plugin and integration with your current accounts are making ordering easier, and that Order.co is helping reduce the need for additional headcount.

Regarding updates on orders, the information we display depends on what suppliers provide, but we’re making it even easier to access and track that data through our AI Command Center, which brings all the insights into one place. I'd encourage you to check it out - hopefully it helps!

We appreciate your feedback and are glad to support your team in simplifying the purchasing process!

Thank you, Charlie! Glad the webinars have been valuable and that the credit and payment terms have worked well for your procurement process. Seeing the impacted budget right on the approval page is a solid idea, and we've shared it with our product team. On even more favorable terms — that's worth a conversation with your account manager, who can look at what's possible for your account. Thanks again for your review!

Hi Christina! Thank you for sharing your feedback. We’re glad to hear that Order.co’s ease of use, customer service, and responsiveness are helping make your ordering process smoother.

Regarding out-of-stock items, we understand how important that visibility is. You can work with our team to turn on sourcing options, which helps identify alternatives when a vendor is out of stock, ensuring your orders are fulfilled seamlessly.

We appreciate your feedback and are happy to support you in consolidating all your inventory ordering in one place!

Thank you for the review! Glad our customer service has been quick to help, and that ordering is fast and easy.

On the crushed crackers and delays — Order.co connects you with our vendor network rather than shipping products ourselves, so this points to the vendor/carrier side. That's the kind of feedback that helps us track supplier performance and flag any vendors who aren't consistently delivering to spec. Thanks again for sharing your experience!

Thank you for the feedback. Glad the online account access has been useful on the finance side.

On sorting invoices by invoice number or location — the invoicing feature is highly customizable, so there's likely a setup that would solve for what you're trying to do, whether that's sortable fields or displaying location names instead of codes. Worth setting up time with your account manager to walk through the customization options and get it configured the way that works best for your team. Hope that helps move things in the right direction for you. Thanks again for the review.