Orbiit Reviews & Product Details

Orbiit powers seamless connection for our community with their AI-powered matching, simple logistics, and post-match metrics to make every round of matching better than the last. Their team is incredible to work with, and it truly feels like we're building community together in partnership. Review collected by and hosted on G2.com.

Their video meeting platform is only so-so compared to others (Zoom, etc). When participants don't show up for their conversation, it's frustrating, especially for 1-on-1 connections. Review collected by and hosted on G2.com.

Highly scalable tool to connect community members 1:1 on an ongoing basis. Great analytics to show community engagement Review collected by and hosted on G2.com.

Group engagement feature needs a little refinement to ensure best matches possible Wish there was a community CRM or directly integrated into the tool Review collected by and hosted on G2.com.

Orbiit is an amazing tool for connecting members of your community together. The software is very easy to use and the relationship management team is excellent. Review collected by and hosted on G2.com.

While I love the product overall, there are some enterprise level features missing (like SSO, etc.) I know the Orbiit team is hard at work on this, but it is worth considering before rolling it out to a large group of users. Review collected by and hosted on G2.com.

ease of making connections amongst out growing CXO communities Review collected by and hosted on G2.com.

Have had some small issues with the customization of each campaign however. CS team is superb thought (Michael especially) Review collected by and hosted on G2.com.

- the match quality has been amazing! I don't even want to imagine how much time I would've spent creating matches manually.

- the UX is wonderful. Super intuitive.

- my favorite part has been my interactions with the Orbiit team. 20/10 for customer support. Patritsiya was very kind to generate a couple of custom reports for me and helped us really dig deep into some behaviors/interaction patterns. Review collected by and hosted on G2.com.

Not really a downside - we were on the Pro plan last year so we didn't have access to a few features (overriding matches, increasing conversation time) but we bumped our subscription to Premium this year and super excited to work with more features! Review collected by and hosted on G2.com.

Orbiit is very easy to "rinse and repeat" - once you set it up once, you can simply copy one and change whatever you need for the next engagement group. Review collected by and hosted on G2.com.

Nothing - although there was a learning curve for me to understand the calendar when setting up the engagement. Review collected by and hosted on G2.com.

It's an excellent tool that helps with engaging our community both online and offline. The customer experience has been very positive. It’s scalable, saves me time and makes my life easy. Review collected by and hosted on G2.com.

There is nothing I dislike, I'm looking forward to even more new functionalities Review collected by and hosted on G2.com.

It's the power of meeting people where they are, in their workflow, adding value in a way that is unique & meaningful - that is the power of Orbiit! Review collected by and hosted on G2.com.

They are working on crawling LinkedIn profiles to make an even more finite match, and ensure folks have not worked together in the past, if the purpose is new introductions. Review collected by and hosted on G2.com.

Orbiit makes it easy to match our large member base and forge new relationships within the community. The monthly engagements that we set up for our community members are one of the top three offerings of our program. The matching process is seamless and intuitive, and my account manager is always willing to assist me with any questions or issues I have. Review collected by and hosted on G2.com.

I wish it was possible to update our audience members after an engagement starts, especially if a member churns out of our community or new members join in between engagements -- it would make it easier to ensure that we capture everyone correctly. Review collected by and hosted on G2.com.

Engagements are easy to create and have the ability to tailor many of the engagement pieces to our liking. Review collected by and hosted on G2.com.

Keeping track of your member audience can be time-consuming. Review collected by and hosted on G2.com.