Name: Optimum
Rating: 4.9 (11 reviews)

Optimum Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the speed of service delivery, consistently rating it highly for efficiency and promptness. (1 mentions)

Users commend the timely delivery of Optimum products, consistently rating it highly for exceptional service speed. (1 mentions)

Top Pros or Advantages of Optimum

1. Expertise

Users praise the speed of service delivery, consistently rating it highly for efficiency and promptness.

See 1 mentions

See Related User Reviews

BRIDGETT S.

Mid-Market (51-1000 emp.)

5.0/5

"Great service"

What do you like about Optimum?

The speed of service delivery.10 stars all the way

2. Timely Delivery

Users commend the timely delivery of Optimum products, consistently rating it highly for exceptional service speed.

See 1 mentions

See Related User Reviews

BRIDGETT S.

Mid-Market (51-1000 emp.)

5.0/5

"Great service"

What do you like about Optimum?

The speed of service delivery.10 stars all the way

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BRIDGETT S.

Administrator

Investment Management

Mid-Market (51-1000 emp.)

7/2/2025

"Great service"

5/5

What do you like best about Optimum?

The speed of service delivery.10 stars all the way Review collected by and hosted on G2.com.

What do you dislike about Optimum?

I have nothing negative to say in reference to. Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

3/4/2021

"Professionalism and Office 365 Expertise"

5/5

Describe the project or task Optimum helped with:

Optimum has become one of our top partners in terms of professionalism, project delivery, knowledge, and experience in SharePoint and Office 365. They deliver our award-winning digital workplace solution to select customers and shine in many different aspects. What is really important is the ease of communication, responsiveness and there is no "no" as an answer. Review collected by and hosted on G2.com.

What do you like best about Optimum?

People that we work with. Customers that are satisfied. Review collected by and hosted on G2.com.

What do you dislike about Optimum?

I cannot think of anything that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Optimum:

Professionalism, people and subject matter expertise in the area of Office 365 and SharePoint. Highly recommending working with Optimum Consultancy. Review collected by and hosted on G2.com.

What problems is Optimum solving and how is that benefiting you?

Implementing our SharePoint based Digital Workplace Solution and additional integrations for the customers. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

11/5/2020

"SharePoint Rebuild"

4/5

Describe the project or task Optimum helped with:

Our company had access to SharePoint and had attempted to implement it before. However, due to some inexperience and lack of training, the site that was built was misaligned and unused. Documents were scattered across several pages, few people had an idea of where that information lived, and there were multiple copies of obsolete documents everywhere. Review collected by and hosted on G2.com.

What do you like best about Optimum?

Optimum did an excellent job scoping the project and incorporating the feedback from our stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Optimum?

During a few meetings, the structure felt a bit disjointed and unrehearsed. Based on the end product and deliverable, there is no issue with the outcome however, with some additional refined training, the hand off to us may have gone smoother. Review collected by and hosted on G2.com.

Recommendations to others considering Optimum:

Be clear on your goals for the engagement. Outline ahead of time with Optimum what you want covered and how meetings should be run. Review collected by and hosted on G2.com.

What problems is Optimum solving and how is that benefiting you?

We were looking to standardize and align our collaborative efforts. We were focused on document repositories, sharing, and per missioning of this information so that we could streamline more of our operational efforts. Review collected by and hosted on G2.com.

Aidin B.

Small-Business (50 or fewer emp.)

7/16/2020

"Friendly & Experienced IT Company"

5/5

Describe the project or task Optimum helped with:

I worked with Nooshin and her team on a marketing and digital campaign project a couple years ago and since then on a few other projects. Review collected by and hosted on G2.com.

What do you like best about Optimum?

IT companies can often be very dry and complicated. Optimum worked very hard to simplify the process and yet drive strong results. The entire process was easy, efficient and actually enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Optimum?

There was really nothing that could have been done better. Review collected by and hosted on G2.com.

Recommendations to others considering Optimum:

They provide a variety of products and services that all go hand in hand and their team is very knowledgeable to put together a customized package for your needs and genuinely offer you what you need. Review collected by and hosted on G2.com.

What problems is Optimum solving and how is that benefiting you?

Strong, simplified digital and UX campaigns and efficient project management were a few highlights of working with Optimum. The level of personalization and dedicated attention to each campaign and overall the ease of working with them were some of the great benefits of working with Optimum. Review collected by and hosted on G2.com.

Tony Y.

Mid-Market (51-1000 emp.)

7/30/2020

"A talented group of individuals who have helped us navigate our software needs and concerns."

5/5

Describe the project or task Optimum helped with:

Optimum helped guide us through our implementation of Nintex and how to properly utilize their forms tool to create a successful Job Safety Analysis application. Review collected by and hosted on G2.com.

What do you like best about Optimum?

Optimum's customer service is top notch. If I ask a question I get a response quickly. Review collected by and hosted on G2.com.

What do you dislike about Optimum?

I haven't had any real issues with Optimum. Review collected by and hosted on G2.com.

What problems is Optimum solving and how is that benefiting you?

We've tackled problems small and big specifically on our forms and automation side. We have taken processes that were once paper and pencil and moved them to a digital format that allows us to gather data quicker and attack problems swiftly. Review collected by and hosted on G2.com.

Allyson F.

Mid-Market (51-1000 emp.)

4/20/2020

"Very communicative and responsive"

5/5

Describe the project or task Optimum helped with:

Optimum moved a solution they created for us in Nintex to Flow and also was able to improve the workflow during the process to be more efficient. Review collected by and hosted on G2.com.

What do you like best about Optimum?

Communication and many people on the team. Also used people who were on our previous project so the project went very smoothly. Review collected by and hosted on G2.com.

What do you dislike about Optimum?

Everything was really great! My only constructive feedback is the minor issues found during testing (name not showing up, and thinking through how to archive the list from year to year). Fixes were quick Review collected by and hosted on G2.com.

Recommendations to others considering Optimum:

They are great to use and you will be able to work with a whole team looking at the project from different perspectives to ensure you get a quality product. Review collected by and hosted on G2.com.

What problems is Optimum solving and how is that benefiting you?

We were looking for ways to streamline and not pay extra for products like Nintex that we barely used. Review collected by and hosted on G2.com.

Verified User in Food Production

Enterprise (> 1000 emp.)

10/6/2020

"SharePoint O365 script Power Automate"

5/5

Describe the project or task Optimum helped with:

Help with problem with script Review collected by and hosted on G2.com.

What do you like best about Optimum?

Communication was great, very professional and always answered and followed through on all request Review collected by and hosted on G2.com.

What do you dislike about Optimum?

There want nothing i have mention for this Review collected by and hosted on G2.com.

Recommendations to others considering Optimum:

This company offers a broad range of solutions and was great to work with Review collected by and hosted on G2.com.

What problems is Optimum solving and how is that benefiting you?

Our O365 site now communicates with external site and imports that data Review collected by and hosted on G2.com.

Verified User in Machinery

Mid-Market (51-1000 emp.)

3/4/2020

"Friendly, timely, competent Smartsheet support from Optimum"

4.5/5

Describe the project or task Optimum helped with:

Optimum supported us during the piloting and roll-out phase of a Smartsheet implementation project. During the lengthy pilot phase they provided much-needed hands-on support to quickly implement feedback from our pilot users. Our consultant was hard-working, reliable and very down-to-earth and easy to work with. Despite months of delays on our end, Optimum switched gears almost overnight to help us go live in a matter of days. Their ability to prioritize our project and work with us to meet our ever-evolving needs was exactly what we needed and we would not have been able to successfully implement without their tremendous support. Review collected by and hosted on G2.com.

What do you like best about Optimum?

They were so easy to work with and always willing to adjust based on our quickly and frequently changing needs. Review collected by and hosted on G2.com.

What do you dislike about Optimum?

There were a few minor instances where a little more attention to detail and double-checking work would have been beneficial. However given the volume and scope of changes they were implementing for us on a daily basis, a few minor mishaps along the way would have probably been nearly impossible to completely avoid, and they always responded positively and quickly to make any necessary corrections. Review collected by and hosted on G2.com.

What problems is Optimum solving and how is that benefiting you?

Thanks to Optimum's support, we now finally have a tool that allows us to better manage our customer projects. Optimum's ability to quickly act on pilot users' feedback allowed us to stop focusing on the weaknesses of our tool and instead put our focus back on our customers. Review collected by and hosted on G2.com.

Verified User in Information Services

Mid-Market (51-1000 emp.)

7/17/2020

"They are very professional and responsive to our projects."

5/5

Describe the project or task Optimum helped with:

SharePoint Online

Nixtex workflows

PowerBI Review collected by and hosted on G2.com.

What do you like best about Optimum?

Their quick response and knowledge to our projects Review collected by and hosted on G2.com.

What do you dislike about Optimum?

There is nothing I do not like

Everything is perfect Review collected by and hosted on G2.com.

Recommendations to others considering Optimum:

They are knowledgeable and the cost is very effective. Review collected by and hosted on G2.com.

What problems is Optimum solving and how is that benefiting you?

We are developing an application on the SharePoint online. They are helping us to get through the process when we run into the issues. It took our developer several days without a solution but once we called their consultant, the problem can be resolved in hours. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

5/19/2020

"Best in Class"

5/5

Describe the project or task Optimum helped with:

Two projects at a major energy company needed BA/PM roles filled. Optimum was able to provide strong talent and competitive rates. Review collected by and hosted on G2.com.

What do you like best about Optimum?

They are flexible, with strong talent and great collaborators. Review collected by and hosted on G2.com.

What do you dislike about Optimum?

I have found no downside to working with Optimum Review collected by and hosted on G2.com.

Recommendations to others considering Optimum:

Have a clear understanding of the scope and talent needs so that they can find the perfect resource Review collected by and hosted on G2.com.

What problems is Optimum solving and how is that benefiting you?

Fills staffing needs with talent and knows what we need as well as the market. Review collected by and hosted on G2.com.

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Optimum Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Top Pros or Advantages of Optimum

1. Expertise

2. Timely Delivery

Top-Rated Alternatives

Optimum Reviews (11)

Optimum Reviews (11)

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