--- title: OptimoRoute Reviews meta_title: 'OptimoRoute Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how OptimoRoute works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 57 scale: '5' date_modified: '2026-07-12' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # OptimoRoute Reviews **Vendor:** OptimoRoute **Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 57 ## About OptimoRoute OptimoRoute is the #1 route optimization and route planning platform. OptimoRoute provides seamless and intuitive end-to-end route optimization and automation for delivery, field service, and logistics companies, powering operational efficiency and time and cost savings. OptimoRoute is more than 20x faster and more scalable than any other platform in the market allowing for 10,000+ optimizations in seconds. Unlike legacy platforms that bottleneck a company's potential growth, OptimoRoute provides the intelligence to pull in any and every business consideration - time windows, maximized vehicle space, customer preferences, skill sets, etc. to deliver the ideal schedule every time, delivering the most business efficiency. Our customers come from diverse areas such as Logistics, Retail and Distribution, Food Delivery, Installation and Maintenance Services, Healthcare, Pest Control, Waste Collection, startups offering On-Demand Services, and many more. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. With the OptimoRoute web application businesses can: \* Automate route and schedule planning and optimization \* Improve service levels and customer satisfaction with narrow time windows and accurate ETAs \* Commercial Routing - integrated with a best-in-class commercial navigation app \* Account for driver/technician skills, working times, overtime and lunch breaks \* Account for vehicle capacity limits (like weight and volume) and different vehicle types \* Balance workload by hours per driver/technician or number of orders per driver/technician \* Modify routes on the fly and dispatch the changes to the drivers \* Plan overnight or multi-day routes \* Manage pickup and deliveries \* Get concise reports automatically generated form route data \* Delight customers with accurate customer notifications about their order \* Capture digital signatures, photos & notes from the field in the Mobile App Drivers and technicians use our Mobile App to have up-to-the-minute order information, map, schedule, navigation, data collection from the field in one place. Businesses can track drivers using the app during their route and receive instant order status updates. Analytics generates concise reports from route data for review each day and over time. ## OptimoRoute Pros & Cons **What users like:** - Users praise OptimoRoute for its **ease of use** , which simplifies routing and enhances operational efficiency significantly. (9 reviews) - Users appreciate the **GPS navigation features** of OptimoRoute, significantly streamlining routing and enhancing operational efficiency. (7 reviews) - Users commend the **route optimization** feature of OptimoRoute, enhancing logistics efficiency and driver tracking significantly. (7 reviews) - Users appreciate the **user-friendly interface** of OptimoRoute, noting its ease of use and effectiveness in optimizing routes. (6 reviews) - Users value the **efficient scheduling management** of OptimoRoute, streamlining logistics and enhancing operational productivity. (5 reviews) - Tracking Efficiency (5 reviews) - Customer Support (4 reviews) - Helpful (4 reviews) - Users commend the **smart and user-friendly routing** of OptimoRoute, significantly enhancing their delivery operations and efficiency. (4 reviews) - Scheduling (4 reviews) **What users dislike:** - Users experience **inefficient routing** as it complicates scheduling and managing routes for their drivers effectively. (4 reviews) - Users find the product **expensive** , as prices have doubled and additional costs for analytics are required. (3 reviews) - Users struggle with **routing issues** , particularly in scheduling multiple routes for the same driver on a single day. (3 reviews) - Users face **scheduling issues** in OptimoRoute, finding it hard to manage routes for drivers on the same day. (2 reviews) - Users find the **interface overly complex** , making it difficult to send specific routes to drivers efficiently. (1 reviews) - Users note occasional **customization difficulties** in reporting features and niche integrations, but appreciate the overall benefits. (1 reviews) - Users find it **difficult to send specific routes to drivers** , leading to complications with overflowing routes. (1 reviews) - Import (1 reviews) - Improvement Needed (1 reviews) - Integration Issues (1 reviews) ## OptimoRoute Reviews ### 1. Leaves Streets and Maps in the dust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about OptimoRoute?** Does the grunt work of sorting routes in a fast, efficient, and visually pleasing way. App is being continually improved. Affordable. **What do you dislike about OptimoRoute?** Time distance between stops is often inaccurate - a distance that could be reasonably covered in 10 minutes is sometimes calculated as 30+ minutes. Driver stop balancing is useless for what they consider short routes (50-100 stops). **Recommendations to others considering OptimoRoute:** Easy to test and compare. Try it. **What problems is OptimoRoute solving and how is that benefiting you?** Can sort routes quickly and effectively. Saves time, saves fuel, saves money. **Official Response from Support Team:** > Hello! It’s always great to hear OptimoRoute saved someone time and money. Regarding your distance issue, contact us at support@optimoroute.com. Sounds like it’s worth investigating this to further improve your experience and results. ### 2. Optimo Route saves time and money. **Rating:** 5.0/5.0 stars **Reviewed by:** james g. | owner/president, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2018 **What do you like best about OptimoRoute?** I have 10 service vehicles that do 50-60 jobs daily. Optimo Route makes scheduling and dispatching so much easier. The API integration with my current Work Order software make the daily schedules so much faster. Customer service especially Sarah is very helpful with any questions or issues. **What do you dislike about OptimoRoute?** I wish there was a gps option that I could attach to my vehicle not to a mobile device. **Recommendations to others considering OptimoRoute:** If you want to save time and money this is a must. **What problems is OptimoRoute solving and how is that benefiting you?** Saves time routing jobs, saves gasoline, keeps jobs with time schedules more on time. **Official Response from Support Team:** > Thank you for your feedback!. We pride ourselves on our customer service, but we agree that Sarah is great ;). ### 3. OptimoRoute has aided our business with the ability to manage our fleet of vehicles and overtime **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2018 **What do you like best about OptimoRoute?** The fact that we can easily plan our fleet of 5 trucks daily workload and the system provides us with the most efficient route each truck should take along with giving us an idea of how long the workload of each truck should take. This assists us with manage employee fatigue and overtime **What do you dislike about OptimoRoute?** Sometimes the system doesn't identify the correct site and even select a site in another country. **What problems is OptimoRoute solving and how is that benefiting you?** Better understanding of our productivity, provides the most efficient route for our fleet of trucks, enables us to provide a run sheet for each truck the day in advance and shares the workload. Gives is the understanding of when overtime may be required and monitor the need for overtime. **Official Response from Support Team:** > Thank you so much for your feedback! We encourage customers to review the import for flags of Partial Matches or Multiple Results. This should significantly reduce the incidence of incorrect locations. If this doesn’t do the trick, please contact us at support@optimoroute.com and we will work with you on a streamlined solution. We are so happy to hear our solution improves your efficiency, driver satisfaction and costs. ### 4. The best route planning software available **Rating:** 5.0/5.0 stars **Reviewed by:** Andres David G. | Co-Founder & CPO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2018 **What do you like best about OptimoRoute?** Has everything we need for routes planning and it is very easy to use **What do you dislike about OptimoRoute?** There could be some room of improvement on the route planning algorithm but having tried other solutions still Optimoroute's algorithm is the best **Recommendations to others considering OptimoRoute:** It's just the best route planning software available **What problems is OptimoRoute solving and how is that benefiting you?** We needed to have a fast and automatic way to plan the delivery routes of many delivery boys. With Optimoroute we have been able to scale our business very fast. **Official Response from Support Team:** > Thank you so much for your feedback! We think you are pretty awesome too. We are always working on ways for our software to be the best, most efficient solution, meeting all your delivery needs. Stay tuned! And congratulations on your meteoric success. ### 5. Installer routes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2018 **What do you like best about OptimoRoute?** I like the real time tracking, and easy for drivers to use. **What do you dislike about OptimoRoute?** Google's coordinates are sometimes inaccurate sending a driver 5+ miles away from correct location. **Recommendations to others considering OptimoRoute:** The capability to send routes to the drivers at a certain time. **What problems is OptimoRoute solving and how is that benefiting you?** Being able to import routes makes us more efficient. Being able to track the completed jobs saves us time. **Official Response from Support Team:** > Thank you for your feedback! We’re thrilled to hear our you and your drivers like our app! Please contact us at support@optimoroute.com so we can go through a workflow on getting more accurate addresses consistently. We would love for all aspects of your route planning and route management to be smooth and super-efficient! ### 6. Works great for planning routes for inspectors at 20+ inspections per inspector per day **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about OptimoRoute?** Speed and export capabilities. There is also a mobile app that allows you to send routes directly to the inspectors. **What do you dislike about OptimoRoute?** the map and orders list are not interactive. There are no drag and drop capabilities. each order must be edited if you want to manually schedule or move the order to a different time slot. **Recommendations to others considering OptimoRoute:** Recommend **What problems is OptimoRoute solving and how is that benefiting you?** Allow us to more quickly route inspections for 40 + inspectors all over the country ### 7. Clinipartners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2018 **What do you like best about OptimoRoute?** Easy to use and easy to setup. Easy to learn **What do you dislike about OptimoRoute?** can not use by 2 users at same time. Theprice is per car no per person **What problems is OptimoRoute solving and how is that benefiting you?** yes. We reduse cost. **Official Response from Support Team:** > Thank you for your feedback! We’re happy to hear that you’ve been able to reduce costs with OptimoRoute. You can add more users at no additional cost under Administration → Users, then click Add User. Feel free to email us with more wishes at support@optimoroute.com. ## OptimoRoute Discussions - [You asked a question about reselling OptimoRoute. Can I become a reseller?](https://www.g2.com/discussions/33716-you-asked-a-question-about-reselling-optimoroute-can-i-become-a-reseller) - 1 comment, 1 upvote - [How do I exactly import orders into the software and what order criteria is supported?](https://www.g2.com/discussions/importing-orders-tasks) - 1 comment, 1 upvote - [Types of businesses?](https://www.g2.com/discussions/types-of-businesses-76d3bed0-8634-45e8-bd46-2218258271f3) - 1 comment, 1 upvote - [View OptimoRoute pricing details and edition comparison](https://www.g2.com/products/optimoroute/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+08%3A44%3A56+-0500&secure%5Bsession_id%5D=e70eb692-be17-4119-9adb-ed1526b04c6c&secure%5Btoken%5D=4a325d345d7993561fde275e3c25527c0a59e8564e0615fb477327ccf534c499&format=llm_user) ## OptimoRoute Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [CSAware](https://www.g2.com/products/csaware/reviews) - [EspoCRM](https://www.g2.com/products/espocrm/reviews) - [MYOB Acumatica](https://www.g2.com/products/myob-acumatica/reviews) - [Ordermentum](https://www.g2.com/products/ordermentum/reviews) ## OptimoRoute Features **Routing** - Master Routing - Default Routes - Route Assignment **Before the Job** - Calendar - Dispatch - Roles - Booking **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **On the Job** - Location - Behavior Monitoring - Client Notifications - Field Sales **Optimization** - Priorities - Real Time - Dynamic Routing **After the Job** - Reports - Analytics - CRM Integrations **Analytics** - Performance - Time & Costs - Productivity **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top OptimoRoute Alternatives - [Onfleet](https://www.g2.com/products/onfleet/reviews) - 4.6/5.0 (137 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (948 reviews) - [Routific](https://www.g2.com/products/routific/reviews) - 4.8/5.0 (46 reviews)