OptimoRoute Features

Uses the calendar tool to determine field workers who are free for the job.

Notifies field service workers of their upcoming assignments.

Allows users to see tasks according to permissions and roles.

Allows clients to book jobs through the desktop page or within the app.

Tracks employee location to ensure timeliness.

Monitors behavior in the field.

Notifies clients, should any delays or mishaps occur.

Includes some ability to serve as a sales and ordering application.

Creates reports that reflect field performance either as a team or individually, to review productivity.

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

Integrates with CRM software to monitor all aspects of the customer relationship.

Matches customer requests with routes and driver or vehicle availability.

Define default routes per customer, geography, type of vehicle or type of cargo.

Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience.

Defines schedules for a geographical area, customer group, or type of delivery.

Define and implement constraints such as maximum distance or number of required stops.

Administrators can override schedules when unexpected changes occur.

Estimated time of arrival can be shared with customers and adjusted when needed.

Allows users to establish and change priorities for routing activities.

Routes can be automatically adjusted in real time based on predefined rules.

Adjust routes based on company constraints and customer requirements.

Analyse the performance of different routes or schedules.

Track time (for travel, load/unload, etc.) and the associated costs.

Monitor driver productivity based on KPIs such as time to destination.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting