---
title: Net Health Therapy for Senior Living Reviews
meta_title: 'Net Health Therapy for Senior Living Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 39 reviews by the users' company size, role or industry to
  find out how Net Health Therapy for Senior Living works for a business like yours.
aggregate_rating:
  rating_value: 3.6
  review_count: 39
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Ambulatory
  url: https://www.g2.com/categories/ambulatory
---

# Net Health Therapy for Senior Living Reviews
**Vendor:** Net Health  
**Category:** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 39
## About Net Health Therapy for Senior Living
Optima Therapy for SNFs provides contract therapy companies, skilled nursing facilities (SNFs), assisted living facilities (ALFs) and continuing care retirement communities (CCRCs) with the industry’s leading therapy management software for over 25 years. With streamlined operational, clinical and billing workflows, you can focus on improving patient care and outcomes, while successfully meeting the demands of value-based care.




## Net Health Therapy for Senior Living Reviews
  ### 1. Helpful for Documentation, Needs UI Upgrade

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2021

**What do you like best about Net Health Therapy for Senior Living?**

I like that Net Health Therapy for Senior Living makes it so easy and quick to write a note, which really streamlines the documentation process and gives me more time with patients. I also appreciate being able to tailor the notes to the needs of the patients. The way it links short-term and long-term goals together makes the evaluation process go smoother and faster. The easy drop-downs for evaluations are another feature that works well for me, simplifying the tasks significantly.

**What do you dislike about Net Health Therapy for Senior Living?**

The interface is very outdated looking and crashes a lot, which is frustrating. It could be more colorful and user-friendly. I've lost two documents in the last six months, which is really annoying. The interface also involves a lot of clicks to get to what I need, and it takes a while. During updates, it's hard to clock in in the morning. The initial setup was challenging, and updating and adding new goals was difficult, making training others time-consuming.

**Recommendations to others considering Net Health Therapy for Senior Living:**

Make optima more user friendly

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Net Health Therapy for Senior Living eases my documentation, allowing more patient time, quick notes, tailored to individual needs, and links goals for a smoother, faster evaluation with handy drop-downs.

  ### 2. Very easy to use with no issues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Net Health Therapy for Senior Living?**

The format is easy to use and assists me as the therapist to put all vital information into the note.

**What do you dislike about Net Health Therapy for Senior Living?**

Depending on which format is used, sometimes the assist levels don't carryover so then I have to manually add them.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

By signifying the vital info in red I never forget important details to input about my patient care.

  ### 3. Optima review

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about Net Health Therapy for Senior Living?**

The build option is usually pretty helpful for evals and treatment notes but often it's not the best.

**What do you dislike about Net Health Therapy for Senior Living?**

The way progress notes are done, the way goals are set up. The way you can customize measurements. The lack of ease or flow when using it....a lot

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

It's helping with completing paperwork required by insurances and keep track of progress. I feel less productive with this service

  ### 4. Works well for Long Term Care contracting, but customer service has declined significantly.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about Net Health Therapy for Senior Living?**

The variety of reports is excellent. Easy to track key indicators.

**What do you dislike about Net Health Therapy for Senior Living?**

It doesn't have a good solution for outpatient at this time. Over the past year, the customer service has declined significantly.

**Recommendations to others considering Net Health Therapy for Senior Living:**

Works well for contracting business

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Tracking of billable hours, productivity and efficiency.

  ### 5. Crashes Often

**Rating:** 1.5/5.0 stars

**Reviewed by:** Bill W. | Independent Contractor Occupational Therapist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2021

**What do you like best about Net Health Therapy for Senior Living?**

documentation system is straight forward. Clinical evaluations can be done within 30 minutes.

**What do you dislike about Net Health Therapy for Senior Living?**

Frequent unexpected errors. That can force you to restart Optima so that you can do your notes. Also, I wish it can be be used beyond Internet Explorer or Microsoft Edge, as well as being able to do offsite documentations on a Mac without using a Virtual Machine.

**Recommendations to others considering Net Health Therapy for Senior Living:**

save your notes often so that you don't lose your notes.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

NA

  ### 6. optima review for OTRL

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelby W. | event coordinator intern , Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2020

**What do you like best about Net Health Therapy for Senior Living?**

user friendly, easy to learn. able to quickly complete documentation

**What do you dislike about Net Health Therapy for Senior Living?**

some parts of evaluation documentation are repetitive

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

gives many options for treatments/services provided. allows for more time for patient care due to documentation options

  ### 7. Point of Care is very user-friendly.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ashley S. | Physical Therapist Assistant, PTA, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2018

**What do you like best about Net Health Therapy for Senior Living?**

I like that you can use a touchscreen device while documenting with Optima in Point of Care, which is very convenient and time efficient.  I also enjoy using a documentation which does not require being connected to WiFi.

**What do you dislike about Net Health Therapy for Senior Living?**

I do not like that you are unable to sign your labor hours, view/edit the schedule for following weeks, view productivity, or view other therapist's schedules in Point of Care.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Time/efficiency with documentation, easy access to all documentation including daily notes, evaluation, progress notes, recertifications, and discharge summaries, decreased chances of losing notes, convenience with pre-loaded descriptions to allow for POC documentation

  ### 8. Optima is wordy and the goals dont make any sense using the built in choices

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about Net Health Therapy for Senior Living?**

fairly easy to manage minutes and schedules

**What do you dislike about Net Health Therapy for Senior Living?**

If there is an area such as pain.  You have to address it on every daily note?  And Patients don't describe their pain in the words provided.  And the drop downs and more things to fill out is time consuming and redundant.  If the patient has a comorbidity that is affecting their performance but are not directly treating it, optima makes you address it anyway.   If PT is addressing it why do I need to address it as well??

**Recommendations to others considering Net Health Therapy for Senior Living:**

I feel that it is wordy and redundant.  Goals don't make sense using the choices provided.  Wastes a lot of time addressing things that may not even be part of POC.  

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

easy MDS's, easy management of RUGS

  ### 9. PT at SNF

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2019

**What do you like best about Net Health Therapy for Senior Living?**

I like the flow of the evaluation assessment, the ability to free-type in the clinical assessment/patient presentation sections, the ability to build goals quickly while completing the eval. I like the assignment board section.  I like the labor log section and find it easy to scroll through. 

**What do you dislike about Net Health Therapy for Senior Living?**

I do not like that when scheduling we are not flagged if a patient has a progress note due that the evaluating therapist must see them--we have had numerous times where the PTA accidentally sees the patient instead on that day and the note by the PT is completed late.  I do not like that during the evaluation you cannot jump around (example: from clinical presentation page back to MMT page) without scrolling through the entire eval.  I do not like how the daily note makes you answer regarding pain, caregiver communication, complexities, response--I have already included these in my daily note and it makes me less efficient to re-type this info.  I do not like that the evaluation is not specific for doing outpatient evaluation and assessments--such as for back related diagnosis vs hip vs shoulder. I do not like that we are not blocked from scheduling patients in projections based upon their frequency from evaluation (example--I had accidentally only set the plan of care during eval for 2x/week when I had meant to schedule for 3x/week and the rehab tech then scheduled the patient for 3x/week which was not caught for weeks because projections allows scheduling outside of the set plan of care). I do not like how when viewing documentation due dates you cannot eliminate daily notes--I am always having to strain my eyes to find the progress note/updated plan of care/evaluation forms.  I do not like how my daily notes get erased because other disciplines such as OT may be completing their note at a similar time.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Our representative periodically visits and listens to our concerns/questions.  There has been a transition being pushed from optima to point of care. I have worked in both and personally find that point of care is less efficient for me compared to optima. 

  ### 10. Physical Therapist with inpatient SNF rehab

**Rating:** 2.0/5.0 stars

**Reviewed by:** Rachel S. | Physical Therapist, Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** January 03, 2019

**What do you like best about Net Health Therapy for Senior Living?**

I like having the clinical impressions section and initial subjective allow for free writing to give a better picture of the patient

**What do you dislike about Net Health Therapy for Senior Living?**

For exams there is not a good space to indicate orthopedic or neurological testing beyond very basic strength/ROM/sensation testing.  Which boxes to click to find what section you are looking to comment in isn't intuitive.  Not enough space for free comment in general for a better description of how the patient looked while completing tasks

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

I do like that the precautions section carries forward from each note for improved pt safety.  

  ### 11. Progressive Beginnings

**Rating:** 4.5/5.0 stars

**Reviewed by:** John E. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2019

**What do you like best about Net Health Therapy for Senior Living?**

Integration Changes with Matrix and the access to support

**What do you dislike about Net Health Therapy for Senior Living?**

Troubles with Point of Care. System Crashes and poor integration with Chrome

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

GG Code integration has been beneficial

  ### 12. There are great things and not so great things

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sara P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2018

**What do you like best about Net Health Therapy for Senior Living?**

The ease when notes pull through from the previous week so you can just make minor changes or rewrite the note.

**What do you dislike about Net Health Therapy for Senior Living?**

I wish people would stay on the calendar until you delete them off, and I still occasionally have people not show up in my today’s appointment area.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

I am not sure since I do not handle the business portion.

  ### 13. Optima User

**Rating:** 2.5/5.0 stars

**Reviewed by:** Erica S. | Physical Therapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2018

**What do you like best about Net Health Therapy for Senior Living?**

Reminders for progress notes is appreciated

**What do you dislike about Net Health Therapy for Senior Living?**

Slowness for loading evaluations, recertifications, and progress notes.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Scheduling between providers is easier. 

  ### 14. Administrator 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about Net Health Therapy for Senior Living?**

The reports that you can generate are great for QAPI

**What do you dislike about Net Health Therapy for Senior Living?**

It's a little clunky when your combining home health productivity and SNF productivity, our therapists do both and I only need to monitor the SNF productivity, but the home health skews the data

**Recommendations to others considering Net Health Therapy for Senior Living:**

n/a

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Tracking productivity and hours, reports for QAPI

  ### 15. Fairly easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2018

**What do you like best about Net Health Therapy for Senior Living?**

This system is known throughout many SNFs in our area, allowing our staff to understand the software very easily. Extensive training is not usually needed. 

**What do you dislike about Net Health Therapy for Senior Living?**

Support can sometimes take long to respond. Our staff sometimes need immediate responses and this is not always available. 

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

We have been able to spend more time treating patients than training our staff.We are able to pass audits now due to helpful documentation templates. Checks and balances (QA) are also more thorough and allow us the confidence when reviewing documentation

  ### 16. Rehab Optima review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2018

**What do you like best about Net Health Therapy for Senior Living?**

Provide great information on upcoming regulation changes.  User friendly documentation to allow for easy POC documentation for treatment efficiency.

**What do you dislike about Net Health Therapy for Senior Living?**

Assignment board should allow for copying schedules from day to day.

**Recommendations to others considering Net Health Therapy for Senior Living:**

Great customer support.  Easy to use for staff.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Stays up to date on changing Medicare guidelines.

  ### 17. Easy to use and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about Net Health Therapy for Senior Living?**

I like how easy this system id to use and navigate. I use it to print patient information for insurance reviews and also for scheduling of outpatient appointments. Technical support is also very helpful.

**What do you dislike about Net Health Therapy for Senior Living?**

I do not have anything negative to say about the system. It is very east to use for the purpose of which I need it.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

The benefits I have noticed are being able to schedule outpatient appointments as well as inpatients.

  ### 18. Administrator 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Denise  J. | Nursing Home Administrator, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about Net Health Therapy for Senior Living?**

I find the reports to be easy and helpful to print off and eval

**What do you dislike about Net Health Therapy for Senior Living?**

When logging in to Optima I find that it takes way too long

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Productivity increasing, tracking minutes

  ### 19. I have used Optima for approximately three years now and it has been a pleasant experience so far.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2018

**What do you like best about Net Health Therapy for Senior Living?**

I like how fluid and streamlined the process of switching between patients and schedules is.

**What do you dislike about Net Health Therapy for Senior Living?**

I dislike when notes will not save when other disciplines are charting at the same time. 

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Benefits include easy access to schedules and patient projections for all staff making it easy to get the most information needed for efficient treatment and documentation. 

  ### 20. I needed some information about health therapy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2018

**What do you like best about Net Health Therapy for Senior Living?**

They told me the right things to do about the financials of the therapy that i needed

**What do you dislike about Net Health Therapy for Senior Living?**

Ther wasnt one thing that I disliked about the help thay gave me

**Recommendations to others considering Net Health Therapy for Senior Living:**

I recommend that any one needing help from Optima Therapy for SNFs, to please try them for great service

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

for assistant living and medical practice Management

  ### 21. Okay software but still needs several improvements

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2018

**What do you like best about Net Health Therapy for Senior Living?**

POC is great for documentation of evals, progress notes, and daily notes 

**What do you dislike about Net Health Therapy for Senior Living?**

Lack of ability to use a Mac operating system for care operations management, inability to see the schedule from a Mac, unable to cancel patient without patient disappearing from schedule 

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

It offers several reports to be ran that can facilitate future marketing

  ### 22. Optima has it's issue, but is decent

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tyler E. | Software Support Specialist, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about Net Health Therapy for Senior Living?**

I truly love that Optima provides our company with data warehouse access, although at a fee. The user interface is good for the industry. The amount of data collected is greatly detailed and each customer will, without a doubt, find a plethora of useful data points with which to work. 

**What do you dislike about Net Health Therapy for Senior Living?**

The customer service could be better and it's unrealistic to charge customers for custom reports. The user interface, although decent, could use some serious work. Optima tends to focus primarily on it's new products and platforms, thus leaving it's flagship software to struggle.

**Recommendations to others considering Net Health Therapy for Senior Living:**

Check out Casamba as well.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

They provide electronic documentation services for therapists. The electronic filling system streamlines most of the work performed by the therapist. It also provides detailed records of each therapists daily interactions with patients. 

Optima Health Care is also used within the company to track direct billing information and to invoice our customers on a monthly basis.

  ### 23. Optima Impacts our Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori  T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2018

**What do you like best about Net Health Therapy for Senior Living?**

Optima consistently works with our organization to allow customized documentation opportunities, facility specific business intelligence tools, and outstanding customer support. The Online help system is key for our therapists and Rehab Director's daily success!!!

**What do you dislike about Net Health Therapy for Senior Living?**

Adapting our visual memory between the desktop version and Chromebook version requires a learning curve. Having the same interface despite hardware would be an asset.

**Recommendations to others considering Net Health Therapy for Senior Living:**

Optima offers a streamlined approach for managing therapy minutes/schedules/MDS values. Optima's documentation capabilities allow users to customize the needs of the user and fulfill organizational visions. 

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

The construction of our BI Tool and the documentation library upgrade are two areas our organization are working thru. Optima is able to customize so many facets of our business. 

  ### 24. Could do better

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2018

**What do you like best about Net Health Therapy for Senior Living?**

The system is simple and easy to use, very straightforwards

**What do you dislike about Net Health Therapy for Senior Living?**

It’s frequently having to shut down or isn’t responding. It makes productivity requirements difficult to meet. 

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

A place to store medical information and therapy notes. 

  ### 25. Optima Therapy Usage

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2018

**What do you like best about Net Health Therapy for Senior Living?**

Customer support is great.  You either get calls or emails back on any open tickets you may have.  You do sometimes have to be patient if they are training new staff.  Being able to integrate Optima with the customer's software so our staff don't have to double document or scan our documents into the other software.


**What do you dislike about Net Health Therapy for Senior Living?**

When rolling out new upgrades, there are always defects.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

We use the BI and data warehouse to have custom reports.  This helps manage our business more effectively.  We have the customer's physician use our Optima CliniSign which allows the physician's to electronically sign our documents.  Once signed the document will flow into the customers software if integrated.

  ### 26. Rehab Optima: well "Optima" ;)

**Rating:** 3.0/5.0 stars

**Reviewed by:** Tina W. | Director of Rehabilitation, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2018

**What do you like best about Net Health Therapy for Senior Living?**

System is user friendly with projections and creating therapiat schedules. The build in close outs are helpful to avoid errors with billing and documentation. The build boxes are helpful for documentation.

**What do you dislike about Net Health Therapy for Senior Living?**

I receive error messages on a daily basis for multiple items. If just closing the document or page that created the errors does not work if I log out and log back in it typically works but it does not help with efficiency at all!

**Recommendations to others considering Net Health Therapy for Senior Living:**

Way the pros and come, it can be frustrating at times but does not have the redundancy or time-consuming functions as other rehab documentation systems.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Providing effective and thorough documentation in an efficient  and productive manner.

  ### 27. review contracts and assist in corporate implementation 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abraham K. | Director of  Contracts and Vendor integrity , Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2018

**What do you like best about Net Health Therapy for Senior Living?**

Very friendly people to work with on projects and the are willing to work with us in many different scenarios 

**What do you dislike about Net Health Therapy for Senior Living?**

Limited access to senior management and slow response time on email correspondence.  

**Recommendations to others considering Net Health Therapy for Senior Living:**

Definitely worth considering for a therapy company or office . 

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

we have gotten assistance with analytics integration through data warehousing. 

  ### 28. Outstanding Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2018

**What do you like best about Net Health Therapy for Senior Living?**

The software works well.  It looks great and the support we receive is fantastic.

**What do you dislike about Net Health Therapy for Senior Living?**

Implementation could have been a little easier - it's helpful to know what is required for all reports so that it can be entered all at once.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

By switching to Rehab Optima, we were able to leave our time management software.  This saves us money and our employees a lot of time.

  ### 29. Optima is very helpful in keeping up with the therapy industry. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2018

**What do you like best about Net Health Therapy for Senior Living?**

Most helpful is having a wonderful customer service base who is always willing to help troubleshoot any issues. They are only a phone call away and are able to log in and provide online assistance in real time. 

**What do you dislike about Net Health Therapy for Senior Living?**

Documentation at times seems redundant, however that is more of an industry fault than of Optima. 

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

The reports that we able to run at the drop of a hat are very helpful for everything from productivity to upcoming documentation due to profit and loss. 

  ### 30. Good program, errors often

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2017

**What do you like best about Net Health Therapy for Senior Living?**

I like Optima because it is very user friendly. It is easy to navigate and has many directional within the pages. I also like the availability of the training videos right on the program.  

**What do you dislike about Net Health Therapy for Senior Living?**

It is very upsetting to therapists on Point of Care when users lose their notes due to errors. They have to delete all of the history to be able to get back in, and in doing this, erase all of their non-synced documentation. 

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

We use Optima for therapists to document as they work with patients. When it is working well, Point of Care is a great tool for documenting while with the patient and being able to do both without losing focus. 

  ### 31. Rehab Optima is user friendly and allows free range for evaluating therapists.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2017

**What do you like best about Net Health Therapy for Senior Living?**

I like that optima is user friendly, and easy to navigate. I like that it allows evaluating therapists to use a build feature for goals or custom goals for individual patients. The evaluations are laid out in an organized manner that allows for easy retrieval and look-up of patient information. I like that the progress notes show previous week's notes to compare and build from. 

**What do you dislike about Net Health Therapy for Senior Living?**

Rehab optima does not have a spell check or grammar feature which can be frustrating when trying to type quick notes and evaluations. 

**Recommendations to others considering Net Health Therapy for Senior Living:**

It is a great documentation tool for evaluating therapists as it allows therapists to custom goals specific to each patient. Therapists have freedom to comment and attend to patient deficits in the evaluation and have freedom to write and update goals as necessary. The system is easy to use for beginner and expert level computer users.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

We use optima for all of our documentation. It has a great copy feature that allows therapists to copy forward patient information regarding prior level of function and patient history in order to allow for easy retrieval of patient information. 

  ### 32. Optima review 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about Net Health Therapy for Senior Living?**

Rehab optima is very user friendly. Evals and progress notes are straight forward.

**What do you dislike about Net Health Therapy for Senior Living?**

The only thing I dislike about optima is they way the new section gg report is completed. 

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Patient progress report data, financial data, and great employee files. 

  ### 33. great therapy software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 27, 2018

**What do you like best about Net Health Therapy for Senior Living?**

outstanding customer service and always ahead of industry changes

**What do you dislike about Net Health Therapy for Senior Living?**

occasionally turn around time for bug fixes are too long

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

our entire business line is dependent on this software and the tools it offers us. 

  ### 34. Not so Optima

**Rating:** 0.0/5.0 stars

**Reviewed by:** Christopher P. | Physical Therapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2017

**What do you like best about Net Health Therapy for Senior Living?**

Auto-fill fields are available with Optima Therapy

**What do you dislike about Net Health Therapy for Senior Living?**

Frequent interruptions of service, slow running platform. I feel as if the program lacks specificity to the setting in which I am working.

**Recommendations to others considering Net Health Therapy for Senior Living:**

Don't use Rehab Optima, I mean Optima Therapy.  Use smoke signals instead, or maybe write on some toilet paper.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

I would not say that I am solving business problems with Optima Therapy.

  ### 35. Optima is always ahead of the curve with the latest regulatory and payment changes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy F. | Vice President Quality and Outcomes, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2017

**What do you like best about Net Health Therapy for Senior Living?**

I love that I can count on Optima to always know and understand new regulations and have a strategic plan for how the software will need to accommodate these new rules.  They offer webinars aimed at both the administrative and clinical users so everything is in place before a rule goes live.  

They also listen to and value customer input.  The system is intuitive and user friendly thus diminishing training time.  

**What do you dislike about Net Health Therapy for Senior Living?**

They don't have a comprehensive way of communicating known defects, so we waste time reporting things they already know about and are working on.  

**Recommendations to others considering Net Health Therapy for Senior Living:**

Develop a good relationship with a specific customer service/support person.
Read release notes, announcements, and ask a lot of questions to ensure you have all the information available.  

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Optima has a very efficient way of helping our teams manage patient scheduling in coordination with the prospective payment system.  We rarely have errors in scheduling or billing.  Integration with Point Click Care has streamlined our ability to communicate/coordinate information with our customers.  

  ### 36. Typical rehab management system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2017

**What do you like best about Net Health Therapy for Senior Living?**

Ease of documentation, and easy to do daily treatment minutes

**What do you dislike about Net Health Therapy for Senior Living?**

Adding new patients and discharging patients out of the system

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Medical practice and physical therapy 

  ### 37. Optima Therapy-easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2017

**What do you like best about Net Health Therapy for Senior Living?**

Optima Therapy is very easy to navigate. 

**What do you dislike about Net Health Therapy for Senior Living?**

There are Several updates that slow processing.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Easy to navigate, so in turn it's easy to provide updates to doctors and insurances 

  ### 38. Great customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jaime S. | Clinical Education Coordinator, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2017

**What do you like best about Net Health Therapy for Senior Living?**

Optima has excellent customer service and support. They are keep up with regulatory changes and make prompt changes to the system.

**What do you dislike about Net Health Therapy for Senior Living?**

New features often have several glitches upon roll out which causes confusion as things get updated.

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Allows us to keep up with regulatory changes.

  ### 39. Occasional Glitches

**Rating:** 3.0/5.0 stars

**Reviewed by:** Denise C. | Director of Rehab/Physical Therapist Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2016

**What do you like best about Net Health Therapy for Senior Living?**

I like the diversity of the program and how it allows so many build features to simplify documentation.   The evaluations are well organized and the treatment notes are easy to complete.  There is a great variety of reports to run in order to best manage the department.

**What do you dislike about Net Health Therapy for Senior Living?**

There are several glitches that result in loss of notes and require duplicate work!  If internet signal is lost, all work is often lost.  If another individual modifies minutes it interrupts another's ability to document effectively and not lose their work.  

**Recommendations to others considering Net Health Therapy for Senior Living:**

Practice in the sandbox!

**What problems is Net Health Therapy for Senior Living solving and how is that benefiting you?**

Electronic Medical Record Documentation for Therapy Services.  Compact, portable, & easy to use.  A variety of options for changes to be made in order to simplify use. 


## Net Health Therapy for Senior Living Discussions
  - [What is Optima Therapy for SNFs used for?](https://www.g2.com/discussions/what-is-optima-therapy-for-snfs-used-for)

- [View Net Health Therapy for Senior Living pricing details and edition comparison](https://www.g2.com/products/net-health-therapy-for-senior-living/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-11+03%3A28%3A59+-0500&secure%5Bsession_id%5D=9ebb4e71-457c-4e80-b568-feb5f00b9ee7&secure%5Btoken%5D=c17334d4c65745daefdbf3d3ea28c330be06ebac66707a3d7f43583076946b8a&format=llm_user)

## Net Health Therapy for Senior Living Features
**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Added Efficiencies**
- Integration with EHRs
- Compliance
- Integration with Billing Software
- Patient Information Management

## Top Net Health Therapy for Senior Living Alternatives
  - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews)
  - [Casamba Clinic](https://www.g2.com/products/casamba-clinic/reviews) - 3.8/5.0 (21 reviews)
  - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (545 reviews)

