Opterit Reviews & Product Details

Opterit is cloud-based survey software for market research, opinion studies, and data collection. It allows designing questionnaires with advanced logic like conditional branching, response piping, randomization, and exclusion rules. Supporting over 18 question types, it offers customization for styles and colors. The platform features live quota monitoring to track sampling by demographics or regions and supports distribution via web links, WhatsApp Cloud API, email campaigns with Easy DKIM, and direct URLs. A native CATI module integrates with VICIdial for call center operations, enabling agent scripting and audio audits. Analytics dashboards provide Net Promoter Scores, Customer Satisfaction metrics, and custom scoring. Data can be filtered, cross-tabulated, and exported to SPSS or Excel. Security includes two-factor authentication, encryption, audit logs, and multi-tenant isolation. It also supports custom CNAME domains and enterprise-grade SLAs for high availability.