Opterit

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Opterit is cloud-based survey software for market research, opinion studies, and data collection. It allows designing questionnaires with advanced logic like conditional branching, response piping, randomization, and exclusion rules. Supporting over 18 question types, it offers customization for styles and colors. The platform features live quota monitoring to track sampling by demographics or regions and supports distribution via web links, WhatsApp Cloud API, email campaigns with Easy DKIM, and direct URLs. A native CATI module integrates with VICIdial for call center operations, enabling agent scripting and audio audits. Analytics dashboards provide Net Promoter Scores, Customer Satisfaction metrics, and custom scoring. Data can be filtered, cross-tabulated, and exported to SPSS or Excel. Security includes two-factor authentication, encryption, audit logs, and multi-tenant isolation. It also supports custom CNAME domains and enterprise-grade SLAs for high availability.

Opterit Survey Platform

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Opterit is an enterprise cloud survey and research platform engineered for market research agencies, contact centers, and data collection teams. It combines omnichannel survey distribution with native CATI telephony integration for VICIdial and Asterisk, offline CAPI mobile field data collection, automated QA call auditing, and live quota management. Opterit features advanced survey logic, conditional branching, response piping, and seamless real-time data export to Power BI and SPSS.