---
title: OpenText GroupWise Reviews
meta_title: 'OpenText GroupWise Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how OpenText GroupWise works for a business like yours.
aggregate_rating:
  rating_value: 3.4
  review_count: 23
  scale: '5'
date_modified: '2026-05-10'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# OpenText GroupWise Reviews
**Vendor:** OpenText  
**Category:** [Email Software](https://www.g2.com/categories/email)  
**Average Rating:** 3.4/5.0  
**Total Reviews:** 23
## About OpenText GroupWise
Micro Focus GroupWise is a complete collaboration software solution that provides email, scheduling, instant messaging, task management, contact management, and document management functions.




## OpenText GroupWise Reviews
  ### 1. An amazing and complete communication tool with wide functions.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marius R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about OpenText GroupWise?**

Micro Focus GroupWise is the best joint effort programming that gives all that we want to our business or association under one tool. They have highlights that are extremely rearranged and simple to utilize and incorporate a few elements that are exceptionally special and more successful than some other general applications. It assists us with saving time by playing out the errand rapidly and productively. Extremely simple to utilize. It has a ton of pleasant elements that you find with Outlook and, surprisingly, more than the general Gmail.

**What do you dislike about OpenText GroupWise?**

Micro Focus GroupWise expects time to get familiar with its highlights and different kind of applications so the individual who utilizes the application initially should have to get legitimate preparation and information about their elements to become acclimated to them. Now and again, there are issues while dealing with the PC which influence our entire data and information. In some cases, running is exceptionally mind-boggling and challenging to synchronize the messages. Micro Focus GroupWise needs to work on its speed on PC. Some usefulness worries should be settled. Some of the time we get locked out and must be revived back to get into which is baffling.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Micro Focus GroupWise is a finished wide arrangement of devices and highlights for synchronization of our work from various organizations and associations. They assist us with associating with the inward and the outer servers as per our prerequisites. It permits total and complete administration of our framework and the instruments. Micro Focus GroupWise is best suggested because it is a superb and complete expansive arrangement of features that gives us everything inside one tool.

  ### 2. All in one collaboration tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pravin C. | Search Engine Optimization Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about OpenText GroupWise?**

It is a very easy-to-use platform. The interface is easy to navigate

**What do you dislike about OpenText GroupWise?**

The user interface is bit outdated and clunky.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

It addresses a communication and productivity challenges, providing streamlined communication.

  ### 3. It always help a lot .

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dilwar S. | Influencer's Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about OpenText GroupWise?**

The best part is a long discussion. That help you to boost

**What do you dislike about OpenText GroupWise?**

Helo and boost you. It a easy of use I must recommend .

**What problems is OpenText GroupWise solving and how is that benefiting you?**

It help you to get all the data in a single platform

  ### 4. An excellent and complete broad set of tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** James C. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about OpenText GroupWise?**

Micro Focus GroupWise is the best collaboration software that provides everything that we need for our business or organization under one platform. They have features that are very simplified and easy to use and include some features that are very unique and effective than any other general app. It helps us to save time by performing the task quickly and efficiently.

**What do you dislike about OpenText GroupWise?**

Micro Focus GroupWise requires time to learn its features and different sort of apps so that person who uses the app first must need to get proper training and knowledge about their features to get used to them. Sometimes there are problems while working on the PC which affects our whole information and data. Sometimes running and synchronizing the emails is very complex and difficult. Micro Focus GroupWise needs to improve its speed on PC. There are some functionality concerns that need to be solved. Sometimes we get locked out and have to be refreshed back to get into which is frustrating.

**Recommendations to others considering OpenText GroupWise:**

Micro Focus GroupWise is best recommended because it is an excellent and complete broad set of tools that provide us with everything within one platform.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Micro Focus GroupWise is a complete broad set of tools and the features for synchronization of our work from different companies and organizations. They help us to connect to the internal and the external servers according to our requirements. It allows complete and total management of our system and the tools.

  ### 5. GroupWise Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas R. | Network Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about OpenText GroupWise?**

Very easy to use. It has a lot of nice features that you find with Outlook and even more than the general gmail.

**What do you dislike about OpenText GroupWise?**

The management took some getting use to but once it was learned it wasn't so bad.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

At this point, there are no problems. Benefits are onsite management and scalability.

  ### 6. Email and server interface on PC.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sebas P. | Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2021

**What do you like best about OpenText GroupWise?**

A complete system of tools for work synchronize emails from different companies.
Connect to the external and internal servers.

**What do you dislike about OpenText GroupWise?**

Performance problems on PC, run and synchronize emails from different systems.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Sort and synchronize emails from a local and external server, each user works separately on a PC, and all users communicate within the system.

  ### 7. Overall pleased, feels secure and reliable

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2018

**What do you like best about OpenText GroupWise?**

Feels complete, allows for total management of software needs. Saves time. Efficient.

**What do you dislike about OpenText GroupWise?**

Could certainly improve overall speed on PC. Some functionality concerns within.

**Recommendations to others considering OpenText GroupWise:**

Try several different options before making a final decision. 

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Mass client communication. 

  ### 8. Good for what it does. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rieshawn  W. | HRIS Specialist , Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2019

**What do you like best about OpenText GroupWise?**

I liked that this client did why it needed to do and that is handle email really well. It may not look the best or most modern but it gets the job done without question. 

**What do you dislike about OpenText GroupWise?**

The user interface is really dated and can be slow at times. If they update that to something more modern that would bring this software up a couple of stars. 

**Recommendations to others considering OpenText GroupWise:**

It’s a good email client. It may look old and dated but it works. 

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Being able to scheduled emails and retract emails are the best. I didn’t realize how much I needed this function until I no longer had it. 

  ### 9. Falls short of the rest

**Rating:** 2.0/5.0 stars

**Reviewed by:** Blake H. | Staff Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2019

**What do you like best about OpenText GroupWise?**

I like the options for proxy access that are available.  This feature makes it easy to access a group mailbox or another user's account while they are out.  The layout and interface are easy to use.

**What do you dislike about OpenText GroupWise?**

GroupWise seems to be behind and does not offer as many solutions as other email platforms.  I would like to see a better shared calendar platform and better integration with other products. We use a cloud ERP system that is able to integrate with various email platforms, however, GroupWise is not compatible.  I would like to see an option to integrate the two together.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

I find it helpful to sort mail into different mailboxes by category and the search feature is very helpful when looking for past communications.

  ### 10. Reliable and robust Email system

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about OpenText GroupWise?**

GroupWise has served us well for over 20 years now. It's been a rock solid platform, with very little downtime that wasn't scheduled. We've never had to perform major maintenance on this in 20 years, which is unheard of.

**What do you dislike about OpenText GroupWise?**

GroupWise was once a popular product, with numerous third party tools available, and a large number of consultants and suppliers would be able to resell and support it. Nowadays it's become very niche, and we have struggled to justify maintaining the product over the last 4-5 years, and this year we sadly migrate away due to the cost to maintain being near identical to an O365 migration.

**Recommendations to others considering OpenText GroupWise:**

Make sure you have compared the costs of implementing, running, and maintaining GroupWise. Find a good partner and make sure they have a commitment to the product long term

**What problems is OpenText GroupWise solving and how is that benefiting you?**

We have had a fully featured corporate email solution for 20 years, it has allowed the business to grow in the early days when some customers and suppliers didn't even have a corporate email system. We have maintained a secure and reliable message store holding critical data in both emails and documents, with no real need to ever take the data out of GroupWise. Fully indexed and searchable, we've used it as our first port of call to get access to critical contract data.

  ### 11. Difficult to Navigate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2019

**What do you like best about OpenText GroupWise?**

The Mobility of Groupwise - it is relatively easy to download from Play and use on my phone.

**What do you dislike about OpenText GroupWise?**

The menus are not intuitive - it is challenging to set up Out of Office replies.  Sharing calendars and mailboxes is difficult

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Email, Calendar, Meeting scheduling

  ### 12. Helps out a lot in our office to communicate 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2019

**What do you like best about OpenText GroupWise?**

We are on the phone and can't always go and talk to someone at their desk.  Great tool

**What do you dislike about OpenText GroupWise?**

Once in a while someone gets locked out and has to refresh to get back in. 

**Recommendations to others considering OpenText GroupWise:**

Give it a try very well liked

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Group discussion and ideals 

  ### 13. Okay for business use

**Rating:** 3.0/5.0 stars

**Reviewed by:** Tommy S. | Criminal Intelligence Analyst II, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2018

**What do you like best about OpenText GroupWise?**

I like the fact that Groupwise easily syncs with my company/agency iPhone, including mail, appointments, the calendar, and all subfolders in the cabinet.

**What do you dislike about OpenText GroupWise?**

I dislike the fact that it does not allow certain convenience features, such as the new "recent items" feature that Microsoft Outlook has, which allows you to quickly attach recently saved or accessed items/documents/files.

**Recommendations to others considering OpenText GroupWise:**

I would just make sure to do your homework when considering what software to purchase for your company's or agency's email needs. Groupwise works because it connects easily and is secure; however, other programs may be better for you if it is ease of use or a feature rich environment that you require.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Inter-office connectivity is a GREAT plus for using Groupwise, and it syncs even better than competing mail handling programs, like Outlook. 

  ### 14. Groupwise - A Solid Choice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeff P. | IT Analyst, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about OpenText GroupWise?**

Groupwise has features that exceed expectations, but speed of delivery, along with delivery options, was the proverbial icing on the cake!  From 'Send' to delivery is almost instantaneous and I love the options for tracking when the email is read.

**What do you dislike about OpenText GroupWise?**

The client seems a bit 'bloated' on the PC, taking more resources than seems reasonable.  Memory IS cheap, sure, but I can't believe they couldn't streamline it better.

**Recommendations to others considering OpenText GroupWise:**

Before jumping on the 'Google' bandwagon, consider the benefits of a truly dedicated email client to handle your communication needs.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Groupwise is a solid email client, allowing efficient delivery with good performance (speed and reliability.)

  ### 15. Theresa's Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2018

**What do you like best about OpenText GroupWise?**

I am impressed and like  that the software automatically pulls up email addresses when I input names of colleagues.

**What do you dislike about OpenText GroupWise?**

There is nothing about this product to dislike. It is a great tool for collaboration..

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Connecting with colleagues from other offices. Mass client communication is an excellent benefit.

  ### 16. GroupWise fairly good communication system

**Rating:** 3.0/5.0 stars

**Reviewed by:** Carly N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2018

**What do you like best about OpenText GroupWise?**

I like the Instant messaging with colleagues. The calendar is also fairly user friendly 

**What do you dislike about OpenText GroupWise?**

It’s a bit dated and there are other products out there who are more up to date

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Connecting with colleagues from other offices

  ### 17. Extremely unsatisfied. 

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** August 19, 2018

**What do you like best about OpenText GroupWise?**

Nothing from a user interface perspective or from the features. I can not comment on their technology as I don't have that knowledge. But as an end user, I am quite unhappy with the product. 

**What do you dislike about OpenText GroupWise?**

Their email client looks and functions like something from the last decade. It is very slow, hangs quite often, the mobile app is even worse. It is hard to find emails. Also, certain email drafts are randomly deleted. 

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Email client for a large hospital group. 

  ### 18. Not user friendly

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2018

**What do you like best about OpenText GroupWise?**

I appreciate that the software auto populates email addresses when I input names of colleagues. 

**What do you dislike about OpenText GroupWise?**

It takes a great deal of time to load messages, especially when trying to delete or move (especially) multiple messages. 

**What problems is OpenText GroupWise solving and how is that benefiting you?**

It is a good option to create groups through which collaboration can happen. 

  ### 19. Its okay

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2018

**What do you like best about OpenText GroupWise?**

Easy to use once installed. Made connecting with other employees easy.

**What do you dislike about OpenText GroupWise?**

Takes an IT major  to install  it seems. 

**Recommendations to others considering OpenText GroupWise:**

Its ight

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Connecting with team members a rosy the state

**Official Response from David Shephard:**

> Thank you for reviewing Micro Focus GroupWise, and we are pleased to hear that you are finding it easy to use. We assume that you are not talking about a client installation, as that is just a run setup and answer language questions. Setting up / installing a GroupWise corporate email system from scratch is an involved task, as it is for Exchange, and you would need to know GroupWise. We'd be interested to hear your idea/s to improve GroupWise, and the install, via our Ideas Portal: https://ideas.microfocus.com/MFI/mf-gw

  ### 20. GroupWise 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2018

**What do you like best about OpenText GroupWise?**

I like that this is a multifunctional program that my colleagues and I can all use. I like that we can connect through  this program.

**What do you dislike about OpenText GroupWise?**

Sometimes I get error messages that day that it cannot complete the task. 

**Recommendations to others considering OpenText GroupWise:**

Fix the error messages to make ease of use bettet

**What problems is OpenText GroupWise solving and how is that benefiting you?**

The problems being solved are that multiple people in the office are able to quickly and efficiently view the same files.

  ### 21. Recommend 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 02, 2018

**What do you like best about OpenText GroupWise?**

Easy to navigate. Gives security to your data.

**What do you dislike about OpenText GroupWise?**

There’s nothing to dislike. It’s a standardized product.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Flexibility.
Control over your own data.

  ### 22. Good e-mail program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about OpenText GroupWise?**

Feature that indicates once an e-mail has been read.

**What do you dislike about OpenText GroupWise?**

Interface is not too modern.  Groupwise utilizes it's own set of codes, so users need to be familiar with using the codes.

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Organization of e-mail and documents.  Lots of organization features available.

  ### 23. A great collaboration tool for all kinds of businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2018

**What do you like best about OpenText GroupWise?**

Groupwise is one of the best collaboration tool which is very easy and convenient to use. The product is affordable too.

**What do you dislike about OpenText GroupWise?**

There is nothing about this product which we dislike. It is a great tool for collaboration..

**What problems is OpenText GroupWise solving and how is that benefiting you?**

Email scheduling and Task Management


## OpenText GroupWise Discussions
  - [Who owned GroupWise?](https://www.g2.com/discussions/who-owned-groupwise)
  - [Does GroupWise have an app?](https://www.g2.com/discussions/micro-focus-groupwise-does-groupwise-have-an-app)
  - [Is GroupWise still supported?](https://www.g2.com/discussions/is-groupwise-still-supported)
  - [Is GroupWise dead?](https://www.g2.com/discussions/is-groupwise-dead)

- [View OpenText GroupWise pricing details and edition comparison](https://www.g2.com/products/opentext-groupwise/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+08%3A31%3A41+-0500&secure%5Bsession_id%5D=b473689c-29e8-419f-afa9-5bbd13b6edce&secure%5Btoken%5D=c1a771bdadda9a95028b8be11f1f87e5eec0b819f2b7d90e84da85367b2718c0&format=llm_user)

## OpenText GroupWise Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

## Top OpenText GroupWise Alternatives
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - 4.5/5.0 (3,409 reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,604 reviews)
  - [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) - 4.6/5.0 (409 reviews)

