OpenText Contact Center Analytics Pricing Overview

OpenText Contact Center Analytics Pricing Key Insights

Last updated on Apr 09, 2026

Information about OpenText Contact Center Analytics pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase OpenText Contact Center Analytics must be conducted with the seller.

Rated 4.5 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

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OpenText Contact Center Analytics Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Workforce Software

Product	Price	Features
NICE CXone CXone Omnichannel Suite	Starting at $110.001 Agent Per Month	Includes both Digital and Voice Agent plus Omnichannel blended routing for digital and voice Universal queue with concurrent interaction handling Voice and digital capture, storage, search and playback Dedicated agent and supervisor workspace Voice and digital prebuilt data visualization dashboards and reports
Talkdesk Talkdesk Express™ \| United States & Canada Small Business Exclusive	Free25 Licenses Free to Start	Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.
JustCall Team	$29.002 - User/Month (Billed Annually)	Business phone system with CRM integrations Local number in 70+ countries Unlimited inbound minutes Unlimited outbound minutes 100+ CRM & data integrations Messaging suite IVR & call menus setup Unlimited AI transcription minutes AI voice agent (add-on) AI Review Assist (add-on) Team performance analytics & reporting 500 SMS segments SMS Bundles (add-on) API access & workflows

Various alternatives pricing & plans

Pricing information for the above various OpenText Contact Center Analytics alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.