---
title: OpenText ArcSight Intelligence Reviews
meta_title: 'OpenText ArcSight Intelligence Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how OpenText ArcSight Intelligence works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: System Security
  url: https://www.g2.com/categories/system-security
---

# OpenText ArcSight Intelligence Reviews
**Vendor:** OpenText  
**Category:** [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About OpenText ArcSight Intelligence
Micro Focus ArcSight Intelligence user and entity behavioral analytics (UEBA) empowers Security Operations Centers (SOCs) to detect, investigate, and respond to threats that may be hiding in your enterprise—before your data is stolen. Using unsupervised machine learning, ArcSight Intelligence distills billions of events from multiple data sources into a prioritized list of high-quality security leads to focus and accelerate the efforts of your SOC. ArcSight Intelligence&#39;s unparalleled unsupervised machine learning and advanced mathematical models, combined with a highly intuitive user interface (UI), accelerate threat detection and investigation from weeks to minutes. Videos: Speed Up Your SOC with Machine Learning - https://www.youtube.com/watch?v=9Yl-\_742tY4 Next-Gen SOC | Episode 5: ArcSight and Interset - https://www.youtube.com/watch?v=l27OLOFBKr8 Behavioral Analytics Reveals Hidden Endpoint Threats - https://www.youtube.com/watch?v=qTDioUckdb8 Use Cases for Machine Learning in the SOC - https://www.youtube.com/watch?v=\_gJprNEj\_r0 Best Practices for Machine Learning in the SOC - https://www.youtube.com/watch?v=KnPst380HXQ CrowdStrike Store - Interset - https://www.youtube.com/watch?v=tbZduzCmFYs Downloads: Datasheet: ArcSight Interset User and Entity Behavioral Analytics - https://www.microfocus.com/media/flyer/user-and-entity-behavioral-analytics-flyer.pdf Flyer: ArcSight Interset UEBA for CrowdStrike EDR - https://www.microfocus.com/media/flyer/find-unknown-threats-with-crowdstrike-and-interset-flyer.pdf Whitepaper: We Uncover Threats that Matter - https://www.microfocus.com/media/white-paper/we-uncover-the-threats-that-matter-wp.pdf Buyers Guide: Security Analytics and UEBA - https://www.microfocus.com/media/guide/security-analytics-and-ueba-buyers-guide.pdf A Guide to Insider Threats and How to Prevent Them - https://www.microfocus.com/media/infographic/a-guide-to-insider-threats-infographic.pdf



## OpenText ArcSight Intelligence Pros & Cons
**What users like:**

- Users value the **effective unsupervised machine learning** for advanced threat detection in OpenText ArcSight Intelligence. (1 reviews)
- Users value the **easy integrations** of OpenText ArcSight Intelligence, enhancing their overall operational efficiency. (1 reviews)
- Users value the **intuitive user interface** of OpenText ArcSight Intelligence, enhancing their overall experience and efficiency. (1 reviews)
- Users value the **unsupervised machine learning** capabilities of OpenText ArcSight Intelligence for effective threat detection. (1 reviews)
- Users value the **single console for monitoring multiple connectors** , streamlining their oversight and enhancing efficiency. (1 reviews)
- Response Time (1 reviews)
- Robust Support (1 reviews)
- Search Efficiency (1 reviews)
- User Interface (1 reviews)

**What users dislike:**

- Users face a **difficult learning curve** with OpenText ArcSight Intelligence, impacting their ability to customize and utilize the product effectively. (1 reviews)
- Users report experiencing frequent **false positives in threat detection** , leading to unnecessary alerts and confusion. (1 reviews)
- Users face **integration issues** that hamper connectivity and compatibility with other systems during deployment. (1 reviews)
- Users are concerned about the **high licensing costs** associated with OpenText ArcSight Intelligence, affecting overall value perception. (1 reviews)
- Users face **poor customer support** , making it difficult to resolve issues effectively and impacting their overall experience. (1 reviews)
- Poor Documentation (1 reviews)
- Training Required (1 reviews)

## OpenText ArcSight Intelligence Reviews
  ### 1. Powerful Behavioral Analytics for Proactive Threat Detection

**Rating:** 5.0/5.0 stars

**Reviewed by:** jigar P. | Security Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about OpenText ArcSight Intelligence?**

1.Unsupervised Machine Learning for Threat Detection
2.Behavioral Analytics & “Unique Normal” Modeling
3.Intuitive User Interface (UI)
4.Single Console for Monitoring Multiple Connectors
5.Customizable Filters and Parsers
6.Accelerated Investigation Time
7.Helpful Customer Support

**What do you dislike about OpenText ArcSight Intelligence?**

1.Complex Deployment Process
2.License Terms and Cost
3.Support Challenges
4.False Positives in Threat Detection
5.Learning Curve for Customization
6.Limited Documentation for Advanced Features

**What problems is OpenText ArcSight Intelligence solving and how is that benefiting you?**

1.Faster Response Times
2.Improved Accuracy
3.Operational Efficiency
4.Scalability
5.Better Risk Management

  ### 2. Micro Focus ArcSight Intelligence SIEM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about OpenText ArcSight Intelligence?**

The capability of handling multiple clients in a single SIEM solution under the different client tags and the user-friendly interface makes it one of the best market leaders. The use of smart and flex connectors helps us integrate various security devices from multiple vendors and gives us an edge over other SIEM tools.

**What do you dislike about OpenText ArcSight Intelligence?**

The response time for fetching the older logs for an extended period of time in the application console is slower than the web console.

**Recommendations to others considering OpenText ArcSight Intelligence:**

You can effectively use the Micro Focus ArcSight Intelligence solution in a dedicated as well as Managed Security Service environment. The dynamic and static threat intel/ feeds can be easily integrated with Arcsight.

**What problems is OpenText ArcSight Intelligence solving and how is that benefiting you?**

I am working on data analysis, threat hunting, correlation rule formation, report, trends in the Security Operation Center/ Cyber Protection Center. It is a compact SIEM solution having ArcMC as a centralized management center to manage the overall security posture.


## OpenText ArcSight Intelligence Discussions
  - [What is Micro Focus ArcSight Intelligence used for?](https://www.g2.com/discussions/what-is-micro-focus-arcsight-intelligence-used-for)

- [View OpenText ArcSight Intelligence pricing details and edition comparison](https://www.g2.com/products/opentext-arcsight-intelligence/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-03+00%3A02%3A24+-0500&secure%5Bsession_id%5D=7bcd0a50-92c0-4877-a94a-8e1085d177a9&secure%5Btoken%5D=fa0aff672a2cf43c75cd61691bd5cb2e41bb87505e0ccfd5dfb11cce803efa30&format=llm_user)

## OpenText ArcSight Intelligence Features
**Network Management**
- Activity Monitoring
- Asset Management
- Log Management

**Incident Management**
- Event Management
- Automated Response
- Incident Reporting

**Security Intelligence**
- Threat Intelligence
- Vulnerability Assessment
- Advanced Analytics
- Data Examination

**Agentic AI - Security Information and Event Management (SIEM)**
- Autonomous Task Execution
- Multi-step Planning
- Proactive Assistance
- Decision Making

## Top OpenText ArcSight Intelligence Alternatives
  - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (415 reviews)
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - 4.3/5.0 (415 reviews)

