---
title: OpenCRM Reviews
meta_title: 'OpenCRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 53 reviews by the users' company size, role or industry to
  find out how OpenCRM works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 53
  scale: '5'
date_modified: '2026-07-23'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# OpenCRM Reviews
**Vendor:** OpenCRM  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 53
## About OpenCRM
Our fully featured and easily customisable, Cloud CRM solution will help you grow your business without having to pay astronomical prices. OpenCRM does everything that our rivals do, for a fraction of the cost: manage your sales, customers, contacts, finances, events, projects and tickets, wherever you are, whenever you want. Plus, you can access all of our features no matter what price band you are in. No hidden fees; no surprise paywalls for the stuff you thought was included.



## OpenCRM Pros & Cons
**What users like:**

- Users love the **ease of use** of OpenCRM, appreciating its intuitive interface and seamless lead management features. (3 reviews)
- Users find the **easy setup** of OpenCRM highly beneficial, facilitating quick and efficient database management from the start. (2 reviews)
- Users value the **thorough lead analysis** provided by OpenCRM, enhancing communication and follow-up efficiency. (2 reviews)
- Users value the **affordability** of OpenCRM, benefiting from an all-in-one solution that reduces multiple subscription costs. (1 reviews)
- Users value the **excellent customer support** from OpenCRM, ensuring smooth setup and timely follow-ups on leads. (1 reviews)
- Users love the **easy customization** of OpenCRM, seamlessly adapting it to fit their unique workflows and needs. (1 reviews)
- Users love the **easy tracking** feature of OpenCRM, streamlining customer interactions and enhancing organization effortlessly. (1 reviews)
- Feature Richness (1 reviews)
- Users love the **flexibility and customization** of OpenCRM, making it easy to streamline workflows and enhance organization. (1 reviews)
- Integration (1 reviews)

**What users dislike:**

- Users find OpenCRM **not user-friendly** due to confusing navigation and outdated interface, alongside software bugs and hangs. (2 reviews)
- Users experience **software bugs** and occasional hangs, which hinder the overall usability and interface clarity of OpenCRM. (1 reviews)
- Users find the **learning curve** for advanced customizations in OpenCRM can complicate initial setup and efficiency. (1 reviews)
- Users find that the **time-consuming setup** of OpenCRM can hinder efficiency in accessing its features. (1 reviews)


## OpenCRM Discussions
  - [Graph Analysis](https://www.g2.com/discussions/14571-graph-analysis) - 1 comment, 1 upvote
  - [How can I uninstall this software?](https://www.g2.com/discussions/14499-how-can-i-uninstall-this-software) - 1 comment, 1 upvote
  - [What is OpenCRM used for?](https://www.g2.com/discussions/what-is-opencrm-used-for) - 1 comment

- [View OpenCRM pricing details and edition comparison](https://www.g2.com/products/opencrm/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-02+18%3A43%3A08+-0500&secure%5Bsession_id%5D=c5fbe2d9-5acc-44e3-8fc7-14188980dd43&secure%5Btoken%5D=3b17dfe983833bf0333f24d1c37a108a48edfa09bb337c46633e1eecf1f7d944&format=llm_user)
## OpenCRM Integrations
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)

## OpenCRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top OpenCRM Alternatives
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,288 reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,680 reviews)
  - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) - 3.8/5.0 (718 reviews)