Introducing G2.ai, the future of software buying.Try now
Compare HubSpot Sales Hub and OpenCRM 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Zoho CRM
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Salesflare
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Attio
Visit Website
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
$0.00
£33 Month/User
HubSpot Sales Hub
Star Rating
(13,386)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansOpenCRM
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
£33 Month/User
Learn more about OpenCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate features like automated emails and task reminders, which help them manage their sales activities more efficiently.
- Users say that OpenCRM stands out for its flexibility and logical structure, making it a strong contender for businesses looking for a customizable CRM solution. Reviewers highlight the seamless integration of different modules, which provides a comprehensive overview of all activities related to a record.
- According to verified reviews, HubSpot Sales Hub has a significantly higher overall satisfaction score, reflecting its strong market presence and user-friendly interface. Users frequently mention how easy it is to navigate and utilize the platform for managing customer information.
- Reviewers mention that while OpenCRM offers a solid user experience, it faces challenges in terms of market visibility and user adoption, as evidenced by its lower total number of reviews. This may indicate a less robust community for support and shared experiences compared to HubSpot Sales Hub.
- G2 reviewers highlight that HubSpot Sales Hub's implementation process is quick and intuitive, which is a significant advantage for teams looking to get up and running without extensive training. Users appreciate the onboarding wizard that simplifies the setup process.
- Users report that OpenCRM provides excellent customer support, with many praising the quality of assistance they receive. This is a notable strength, especially for businesses that prioritize ongoing support and guidance as they navigate their CRM needs.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
OpenCRM
Per User Pricing Model
£33 Month/User
Our per user monthly fee will give you access to the whole of OpenCRM. No restrictions and no hidden costs.
Here's what you'll get:
All Features & Functionality -
User Permissions -
2TB File Storage -
EU Data Centres -
Great Customer Service -
UK Based Team -
Unlimited Custom Fields -
Nightly Backups.
Free Trial
HubSpot Sales Hub
Free Trial is available
OpenCRM
No trial information availableRatings
Meets Requirements
8.6
9,753
8.4
31
Ease of Use
8.7
10,639
8.8
31
Ease of Setup
8.3
4,617
8.0
14
Ease of Admin
8.6
3,112
8.2
14
Quality of Support
8.6
8,781
9.2
29
Has the product been a good partner in doing business?
8.7
3,066
9.0
13
Product Direction (% positive)
8.7
9,333
9.6
31
Features by Category
Sales Force Automation
8.7
6036
|
Verified
9.1
17
|
Verified
Feature Not Available
7.6
11
|
Verified
8.5
5887
|
Verified
8.5
11
|
Verified
8.5
6079
|
Verified
8.6
14
|
Verified
7.8
4185
|
Verified
8.0
10
|
Verified
8.5
5046
|
Verified
8.3
13
|
Verified
7.8
3241
|
Verified
8.3
12
|
Verified
7.8
3147
|
Verified
8.2
12
|
Verified
8.2
2440
9.1
9
Marketing Automation
8.7
5369
|
Verified
7.6
12
|
Verified
8.5
5036
|
Verified
7.9
11
|
Verified
8.7
5178
|
Verified
8.8
12
|
Verified
8.1
4426
|
Verified
7.7
11
|
Verified
Customer Support
8.3
3619
|
Verified
8.6
13
|
Verified
8.2
2449
8.7
14
|
Verified
8.4
3282
|
Verified
8.2
13
|
Verified
8.0
3264
|
Verified
8.5
9
|
Verified
8.3
3497
|
Verified
8.1
14
|
Verified
Reporting & Analytics
8.2
5744
|
Verified
7.7
16
|
Verified
8.4
6097
|
Verified
8.6
15
|
Verified
7.9
4271
|
Verified
8.3
8
Mobile & Social
8.0
3792
|
Verified
Feature Not Available
8.1
2444
|
Verified
7.1
8
|
Verified
7.7
4112
|
Verified
8.2
12
|
Verified
Platform
8.1
2899
|
Verified
8.8
12
|
Verified
8.3
2515
|
Verified
8.0
11
|
Verified
8.5
2971
|
Verified
7.6
12
|
Verified
8.1
2274
|
Verified
8.7
9
7.5
1968
7.7
5
|
Verified
8.0
2568
|
Verified
8.0
10
|
Verified
8.6
2971
|
Verified
9.2
12
|
Verified
8.0
1657
6.7
8
|
Verified
Integration
8.4
2258
|
Verified
8.0
10
|
Verified
8.2
2362
|
Verified
Not enough data
8.1
2221
|
Verified
Not enough data
Generative AI
7.4
668
Not enough data
Agentic AI - CRM
7.1
207
Not enough data
7.1
205
Not enough data
7.3
203
Not enough data
7.1
206
Not enough data
7.0
205
Not enough data
7.1
205
Not enough data
7.1
205
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
527
Not enough data
8.6
623
Not enough data
8.8
651
Not enough data
8.9
658
Not enough data
Organization
9.0
680
Not enough data
8.8
666
Not enough data
8.7
604
Not enough data
Performance Analysis
8.3
558
Not enough data
8.8
667
Not enough data
Sales Analysis
8.5
562
Not enough data
8.7
618
Not enough data
Generative AI
8.2
157
Not enough data
8.3
157
Not enough data
Agentic AI - AI Sales Assistant
7.9
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.2
21
Not enough data
8.1
21
Not enough data
8.4
21
Not enough data
Integrated Workflows
8.8
1628
Not enough data
9.0
1672
Not enough data
8.3
1435
Not enough data
8.2
1335
Not enough data
8.8
1518
Not enough data
8.7
1381
Not enough data
8.6
1302
Not enough data
Repeatability and Reportability
8.6
1476
Not enough data
8.7
1544
Not enough data
8.6
1516
Not enough data
8.1
1392
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1242
Not enough data
8.1
1209
Not enough data
8.2
1201
Not enough data
7.8
1081
Not enough data
7.7
1027
Not enough data
Generative AI
7.4
492
Not enough data
Agentic AI - Sales Engagement
7.0
176
Not enough data
7.2
177
Not enough data
7.2
178
Not enough data
7.3
177
Not enough data
7.2
178
Not enough data
7.2
178
Not enough data
7.2
179
Not enough data
Call Analytics
8.2
300
Not enough data
7.9
268
Not enough data
8.1
277
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
242
Not enough data
7.7
252
Not enough data
Generative AI
7.7
111
Not enough data
Agentic AI - Conversation Intelligence
7.5
25
Not enough data
7.5
25
Not enough data
7.7
25
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
Responses
8.1
9
Not enough data
8.3
9
Not enough data
7.4
9
Not enough data
Automation - AI Agents
8.8
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
Platform
8.0
9
Not enough data
8.1
9
Not enough data
8.8
8
Not enough data
Autonomy - AI Agents
7.7
8
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
7.5
8
Not enough data
Generative AI
9.0
8
Not enough data
9.0
8
Not enough data
Integrations
8.3
522
Not enough data
9.0
718
Not enough data
8.3
587
Not enough data
8.4
576
Not enough data
7.7
487
Not enough data
Branding & Customizatio
8.6
627
Not enough data
8.7
647
Not enough data
8.4
569
Not enough data
Automatic Rules & Configurations
8.7
621
Not enough data
8.9
630
Not enough data
8.5
587
Not enough data
Agentic AI - Business Scheduling
7.6
46
Not enough data
7.6
46
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
78
Not enough data
6.8
78
Not enough data
6.6
78
Not enough data
Incentives
7.9
768
Not enough data
8.1
845
|
Verified
Not enough data
7.6
716
|
Verified
Not enough data
8.3
941
Not enough data
Personalization
8.4
966
Not enough data
8.5
1096
|
Verified
Not enough data
8.8
1194
|
Verified
Not enough data
8.5
986
|
Verified
Not enough data
Administrative
8.6
1020
|
Verified
Not enough data
8.4
900
|
Verified
Not enough data
8.3
856
Not enough data
Agentic AI - Email Tracking
6.9
115
Not enough data
6.9
115
Not enough data
7.0
115
Not enough data
6.9
115
Not enough data
6.9
114
Not enough data
6.9
115
Not enough data
7.0
116
Not enough data
Analytics
8.7
2089
Not enough data
8.8
2078
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2130
Not enough data
8.9
2129
Not enough data
8.8
2222
Not enough data
Feature Not Available
Not enough data
8.9
2202
Not enough data
Generative AI
7.5
482
Not enough data
Agentic AI - Sales Analytics
6.9
101
Not enough data
7.1
100
Not enough data
7.2
98
Not enough data
7.3
100
Not enough data
7.2
99
Not enough data
Data Sourcing
8.3
1350
Not enough data
8.4
1419
Not enough data
8.2
1287
Not enough data
8.6
1537
Not enough data
8.4
1381
Not enough data
Predictive Analytics
8.1
1338
Not enough data
8.2
1298
Not enough data
7.7
1125
Not enough data
7.9
1257
Not enough data
Sales Management
8.8
1546
Not enough data
7.9
1239
Not enough data
8.4
1401
Not enough data
8.9
1611
Not enough data
Agentic AI - Outbound Call Tracking
7.5
64
Not enough data
7.2
62
Not enough data
Calling
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1151
Not enough data
8.7
1183
Not enough data
7.9
71
Not enough data
Contacts
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.6
67
Not enough data
Agentic AI - Sales Enablement
7.1
64
Not enough data
7.1
63
Not enough data
7.0
62
Not enough data
Content Management
8.4
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.4
799
Not enough data
Analytics
8.4
882
Not enough data
8.4
883
Not enough data
8.4
828
Not enough data
8.3
802
Not enough data
Learning Management - Sales Enablement
7.5
39
Not enough data
7.4
38
Not enough data
7.8
40
Not enough data
Revenue Enablement - Sales Enablement
7.3
38
Not enough data
7.2
38
Not enough data
7.4
39
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and OpenCRM are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
OpenCRM has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Information Technology and Services
16.7%
Telecommunications
8.3%
Manufacturing
5.6%
Medical Devices
5.6%
Marketing and Advertising
5.6%
Other
58.3%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Graph Analysis
1 Comment
AT
Yes. You can use OpenCRM reports to build graphs that can then be placed on your dashboard or exported as part of a pdf.Read more
How can I uninstall this software?
1 Comment
AT
This is a cloud based solution that you access via your browser. It does not need to be installed or uninstalled.Read more
What is OpenCRM used for?
1 Comment
PD
OpenCRM is used to manage customer relationships, including sales, marketing, customer support, and project management. It helps businesses track...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
