OpenCRM Reviews & Product Details

With OpenCRM, I can collect data about customers. I have insight into customer developments, and with this, I can actively approach customers and adjust strategies. The software is versatile. I don't use all elements of the software by far, so we can expand our CRM further in the future. Review collected by and hosted on G2.com.

I do not dislike anything at all. Maybe the monthly pricing can be limited a bit. But besides that I am happy with the software. Review collected by and hosted on G2.com.

OpenCRM software is very easy to use because it does not have many functions and it is focused on small businesses that do not require many processes. Review collected by and hosted on G2.com.

I would like a better integration with other applications, the work could be more productive. Review collected by and hosted on G2.com.

The versatile application where I can connect with my customers and make strategies easily Review collected by and hosted on G2.com.

I feel the monthly subscription is a bit on the higher side. Review collected by and hosted on G2.com.

The customer service has always been very prompt and helpful. The software has excellent ease of use, especially for new users. Review collected by and hosted on G2.com.

Pricing is a little high for this software. Review collected by and hosted on G2.com.

This platform is so easy to navigate and use. I can also submit any suggestions I have to improve my experience of the platform, so it is able to provide me with everything I need. Review collected by and hosted on G2.com.

I haven't found anything to dislike yet. Review collected by and hosted on G2.com.

Open center makes stuff so easy I can do things Review collected by and hosted on G2.com.

Absolutely not one thing that I disliked Review collected by and hosted on G2.com.

OpenCRM have an excellent Customer Services team who respond to any questions or queries quickly and efficiently. We received a series of very informative remote training sessions on the use of the CRM, enabling us to effectively create internal reports etc.

We are now able to create professional e-newsletters with the Stripo to the OpenCRM. Review collected by and hosted on G2.com.

The reports that we are able to generate from the CRM to PDF etc would be more user friendly if we were able to format e.g. adding lines colours between rows Review collected by and hosted on G2.com.

OpenCRM is one of the most flexible and logical CRM systems on the market. We explored many options before deciding on their software, but the benefits and cost of OpenCRM far outweighed other software. The ability to track and monitor the flow of all aspects of our business in one system helps streamline processes, automation and delivers greater efficiencies across the whole company. The inclusion of key business modules which can be easily turned on and off enables businesses to tailor the system to their own requirements. The option to have bespoke development at a reasonable price further adds to the system flexibility. The support team are incredible, feeling more like an extension of your own team than a supplier. My experience with the whole company has been the most positive I have ever had with a software supplier. They are honest, personable, responsive and a pleasure to deal with. Review collected by and hosted on G2.com.

I don't dislike anything about the software, but improvements could be made to the email UX experience. Review collected by and hosted on G2.com.

Incredibly customisable, and a great support team. Review collected by and hosted on G2.com.

The number of integrations is a little low, but the new Zapier connector should make this easier. Review collected by and hosted on G2.com.

We've used Open CRM for some years now. I like that the software is constantly being improved based on user's suggestions, but just recently I was particularly impressed with the customer service when I needed to send a one-off bulk email regarding Covid-19. Our system was upgraded within 15 minute free of charge, allowing us to keep our customers informed easily in a difficult time. Review collected by and hosted on G2.com.

Some of the modules don't 'talk' to each other easily, so I can't always get the reports I need. Review collected by and hosted on G2.com.