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OpenCRM Reviews & Product Details

Profile Status

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Pricing

Pricing provided by OpenCRM.

Per User Pricing Model

£33 Month/User

User Insights

Average based on 51 real user reviews.

Perceived Cost

$$$$$

OpenCRM Reviews (51)

Reviews

OpenCRM Reviews (51)

4.3
51 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its flexibility and customization, allowing businesses to tailor the system to their specific needs. The intuitive interface and strong customer support enhance user experience, making it easier to manage customer relationships effectively. However, some users note that the interface can feel outdated, which may hinder usability.

Pros & Cons

Generated from real user reviews
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Emily Carter .
E
Emily Carter .
IT Specialist
"A Centralized Powerhouse for CRM Needs"
5/5
What do you like best about OpenCRM?

I like that OpenCRM is an all-in-one solution with project management, invoicing, and email marketing capabilities. It centralizes data so anyone with permission can see the entire history of a client, including every email sent, every product bought, and every support ticket raised. This helps solve the data silo problems. It also leads to cost savings by eliminating the need to pay for multiple separate subscriptions for project management. The initial setup was perfect. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

The user interface feels a bit dated compared to modern software. Review collected by and hosted on G2.com.

Aristeidis N.
AN
Aristeidis N.
Infra Transormation Assosiate
Enterprise (> 1000 emp.)
"Flexible and Customizable, but Interface Needs Refinement"
3.5/5
What do you like best about OpenCRM?

What I like best about OpenCRM is how flexible and customizable it is. It brings sales, support, and project management together in one place, making it easy to track customer interactions and keep everything organized. The interface is intuitive, and the system adapts well to different workflows.”

If you want it more concise, more enthusiastic, or more technical, just tell me! Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

One thing I dislike about OpenCRM is that some areas of the interface can feel a bit dated or cluttered, which makes certain tasks take longer than they should. There’s also a learning curve when setting up more advanced customizations. However, once everything is configured, it works well.”

If you’d like it softer, more critical, or more concise, I can adjust it! Review collected by and hosted on G2.com.

Ahmad N.
AN
Ahmad N.
Small-Business (50 or fewer emp.)
"Streamlined CRM with Snappy Interface"
5/5
What do you like best about OpenCRM?

I like using OpenCRM for organizing contacts, scheduling outreach, and tracking rep activity. I really appreciate the fast, snappy interface that makes work feel smooth. I also enjoy the ability to call clients directly from the webpage on each contact page. Setting up OpenCRM was easy, and I would highly recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I find the deal hand off process feels unintuitive. Review collected by and hosted on G2.com.

Tess M.
TM
Tess M.
Financial Service Provider
Small-Business (50 or fewer emp.)
"Easy to Use and Accessible for All Skill Levels"
5/5
What do you like best about OpenCRM?

I like how easy it is to use! It is very accessible to all levels Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I have not found anything that I don’t like with the program Review collected by and hosted on G2.com.

HS
Harshita S.
Mid-Market (51-1000 emp.)
"Best CRM tool for my company"
4.5/5
What do you like best about OpenCRM?

I really like how the different modules seamlessly work together and how I can easily see all the activities related to a record, in an overview. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Renaming the modules would definitely have its benefits. I do understand why it might not be completely feasible. Review collected by and hosted on G2.com.

Chamnes P.
CP
Chamnes P.
Database Administrator
Mid-Market (51-1000 emp.)
"OpenCRM is best software product to manage CRM and marketing to"
4.5/5
What do you like best about OpenCRM?

This tool is great and perform best result. Best on demand solutiom Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

This openCRM. Is tough to setup and require many config to get started Review collected by and hosted on G2.com.

SB
Sourabh B.
Mid-Market (51-1000 emp.)
"OpenCRM Features are very Handy and easy"
4.5/5
What do you like best about OpenCRM?

The CRM software that is available for everyone to use is designed to be easy, for users provides an reliable to use solution and offers affordable hosting options. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometimes Open CRM experiences interruptions, causing us to frequently verify our login on our laptop. This can be quite inconvenient and bothersome. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"OpenCRM"
3.5/5
What do you like best about OpenCRM?

Open CRM is a customer relationship management (CRM) software that is free and open source. This means that the source code is available for anyone to view and modify. Open CRM is a good option for businesses that want to save money on CRM software Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It is complex to setup and use. Open CRM does not have the same level of support as proprietary CRM software. You need to update software yourself and this could be time taking process. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"OpenCRM handy features"
4.5/5
What do you like best about OpenCRM?

open CRM software is easy to use, offers a strong out-of-the-box solution and provides affordable plans for hosting. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometime Open CRM hangs in the middle and it often requires us to verify to login in our own laptop it's quite a task all the time. Review collected by and hosted on G2.com.

Priyanshu U.
PU
Priyanshu U.
Marketing And Analytics Executive
Mid-Market (51-1000 emp.)
"The most reliable CRM platform that offers multiple integrations you need for successful marketing."
4.5/5
What do you like best about OpenCRM?

OpenCRM platform has all the tools and integrations that are needed for successful lead tracking. This platform is cost-effective, easy to use, and efficient. This tool helps us to stay organized and stay on top of everything. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It's difficult to modify the templates. It lags sometimes. Review collected by and hosted on G2.com.

Questions about OpenCRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GV
Guruvinder Vinder
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Last activity over 6 years ago

Graph Analysis

DH
Duck Hunt
•
Last activity over 6 years ago

How can I uninstall this software?

Pricing Options

Pricing provided by OpenCRM.

Per User Pricing Model

£33 Month/User
OpenCRM Comparisons
OpenCRM Features
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Email Marketing
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards