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Onboard by HR Cloud Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy onboarding process, which streamlines tasks and enhances communication for HR and new hires. (10 mentions)
Users value the excellent customer support from HR Cloud, appreciating the responsive assistance for all inquiries. (8 mentions)
Users praise the ease of use of Onboard by HR Cloud, enhancing efficiency and streamlining onboarding processes. (8 mentions)
Users appreciate the efficient onboarding experience that simplifies tasks for HR and new hires alike. (8 mentions)
Users find Onboard by HR Cloud to have a simple interface and excellent support, enhancing the onboarding experience. (6 mentions)
Users experience integration issues with external data feeds, affecting synchronization confidence and overall usability. (2 mentions)
Users note the poor interface design in Onboard by HR Cloud, suggesting it lacks needed interactivity and polish. (2 mentions)
Users express concern over the lack of accountability from HR Cloud, impacting their overall experience with Onboard. (1 mentions)
Users find the cost to be high, especially if onboarding numerous candidates in larger companies. (1 mentions)
Users express concerns about the high fees associated with HR Cloud, especially for larger companies onboarding many candidates. (1 mentions)

5 Pros or Advantages of Onboard by HR Cloud

5 Cons or Disadvantages of Onboard by HR Cloud

Onboard by HR Cloud Reviews (114)

Reviews

Onboard by HR Cloud Reviews (114)

4.7
114 reviews
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Sangeetha  M.
SM
Sangeetha M.
Human Resources Administrator
Mid-Market (51-1000 emp.)
"Streamlined Employee Onboarding with Intuitive UI"
5/5
What do you like best about Onboard by HR Cloud?

I use Onboard by HR Cloud to manage employee onboarding efficiently. It helps our HR team keep track of tasks, responsibilities, and documents all in one place. I like that it reduces a lot of manual work involved in employee onboarding, making it easier for the HR team to collect and save onboarding documents like offer letters, NDAs, contracts, IDs, and passports. Assigning onboarding tasks and tracking everything is easier and more efficient. It's super user-friendly, and I like how the user interface is designed. It's straightforward, easy to understand, and navigate through. The user interface is simple, intuitive, and easy to navigate, allowing me to quickly find what I need and manage onboarding tasks without much training. It saves time, prevents confusion, and makes the overall process smoother. The initial setup was quite easy, although we needed some support from the HR Cloud support team initially. I rated it 10/10 for recommendation. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

There's nothing that I do not like about the Software Review collected by and hosted on G2.com.

Jamee H.
JH
Jamee H.
VP, Human Resources
Mid-Market (51-1000 emp.)
"Smooth Implementation and Excellent Support"
5/5
What do you like best about Onboard by HR Cloud?

HR Cloud came to the rescue when we ran into a major limitation with ADP WFN. Their customer service, training, and support were excellent, and they helped us get to a quick implementation. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

I have not encountered any dislikes yet and have been with HR Cloud Onboarding for about six months. Review collected by and hosted on G2.com.

Troy S.
TS
Troy S.
IT Manager
Construction
Mid-Market (51-1000 emp.)
"Streamlined Onboarding with Great Support Teams"
4.5/5
What do you like best about Onboard by HR Cloud?

What I like most about HR Cloud Onboard is how much it simplifies the onboarding process. The system is straightforward to use and keeps everything organized, which saves time and cuts down on unnecessary back-and-forth.

Their support team has also been excellent. Antonela, in particular, has been especially helpful, very responsive and easy to work with. Having someone who genuinely helps you get the most out of the platform makes a big difference. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

One downside is that there can be some hiccups during the initial implementation, especially when setting up workflows or getting everything configured the first time. That said, the service team is very responsive and helpful, so any issues we ran into were resolved pretty quickly. Review collected by and hosted on G2.com.

Brittany C.
BC
Brittany C.
Mid-Market (51-1000 emp.)
"User-Friendly Onboarding with Room for Improvement"
4/5
What do you like best about Onboard by HR Cloud?

I use Onboard by HR Cloud for HR candidates in our three nursing supported group homes. It solves a lot of problems because it’s organized and neat, allowing everything to be in one place. I find it very user-friendly compared to the previous HR platform we used, which wasn't tech-savvy or user-friendly at all. I appreciate the little chatbot that helps guide information when I need help, as it’s really helpful to have someone there to assist. I also use features like tasks, where I can bulk assign, bulk delete, and manage terminations easily. The initial setup was really easy too; we were able to get everything up and running quickly under a deadline. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

Something that could be improved is probably within terminations or, like, deleting someone from HR Cloud. Maybe making it a little bit easier. It's kind of you have to ask the chatbot, and then it takes twenty four hours. Just being able to manually do that yourself would be helpful. Review collected by and hosted on G2.com.

BS
Bruno S.
junior HR generalist
Mid-Market (51-1000 emp.)
"Clear Onboarding Overview with Easy Progress Tracking"
5/5
What do you like best about Onboard by HR Cloud?

It provides a structural overview of key onboarding tasks, it measures task progression and easily notifies all relevant stakeholders in the process. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

I generally do not have any resentments towards HR Cloud Onboard application, so far it has provided me with all the relevant data I needed to make sure onboarding process of my colleagues flows smoothly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Onboard Makes Remote-First New Hire Onboarding Simple and Trackable"
4.5/5
What do you like best about Onboard by HR Cloud?

Onboard is a great fit for a hybrid, remote-first company because it lets you collect all the necessary information and documents from a new hire in one place. You can do this simply by creating their account and then releasing a predefined checklist of tasks for them, the HR department, Finance, IT support, and/or anyone else involved. It also makes it easy to share the important documents that all employees need to be aware of, while tracking each employee’s onboarding progress along the way. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

No dislikes come to mind at this point in time. Review collected by and hosted on G2.com.

MD
Michael D.
Director of Software Solutions, Integrations & Development
Enterprise (> 1000 emp.)
"Reliable, Flexible, with Excellent Support and a User-Friendly Experience"
5/5
What do you like best about Onboard by HR Cloud?

Our experience with HR Cloud has truly been second to none. The platform offers a highly intuitive HRIS onboarding module with strong workflow automation, configurable onboarding templates, and digital forms management. It is structured in a clear, user-friendly way, making it easy to customize for different departments, roles, and compliance requirements. The system also supports paperless onboarding, e-signatures, and centralized employee data management, which has significantly streamlined our processes.

Bruno Ruzik, our integrations director. He has been an absolute pleasure to work with, both personally and professionally. His deep expertise in HR system integrations, API connectivity, and implementation strategy ensured a seamless rollout. His responsiveness and problem-solving approach made a meaningful difference in optimizing our onboarding workflows.

Having used several other platforms in the past, including tools focused on applicant tracking systems (ATS) and onboarding software, I can confidently say that HR Cloud stands out across the board. It has been a true game-changer for us, reducing manual onboarding workload by over 50%, improving HR process automation, and enhancing the overall employee experience. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

The reporting and analytics features, while functional, could benefit from more flexibility and deeper customization for advanced HR data insights. Review collected by and hosted on G2.com.

Samantha D.
SD
Samantha D.
Director of Operations
Small-Business (50 or fewer emp.)
"HR Cloud Simplifies Onboarding with Automated Tasks and Timely Reminders"
4.5/5
What do you like best about Onboard by HR Cloud?

HR Cloud makes the onboarding process very simple. From automatically sending onboarding tasks to new employees to sending reminder emails to the administrative team, the platform helps to make sure that every step is completed on time. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

I dislike that there is no way for us to delete forms that we use to use and no longer use.

If we delete the form from our archive it will delte from all the staff's records that did sign that form in the past. Review collected by and hosted on G2.com.

Trisha W.
TW
Trisha W.
Director of Operations
Mid-Market (51-1000 emp.)
"Easy, Fully Supported Onboarding with Outstanding Customer Service!"
5/5
What do you like best about Onboard by HR Cloud?

It was an easy onboarding process. We felt completely supported ever step of the way. We worked with Antonela, and she was always available and able to answer any questions we had. I do not remember the last time we received such great customer service! Highly recommend this company to anyone looking for a way to make onboarding efficient and digital. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

So far, we haven’t found anything to dislike. We’re completely happy with it. Review collected by and hosted on G2.com.

SB
Steve B.
Owner
Mid-Market (51-1000 emp.)
"A very solid workplace onboarding platform"
5/5
What do you like best about Onboard by HR Cloud?

It’s an all-in-one tool with tons of ready-made templates and workflows. You get everything you need to run consistent onboarding across teams and locations, forms, checklists, task automation, and easy tracking. For managing hires and getting folks up to speed, it’s really handy. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

Sometimes integrations or external data feeds don’t validate perfectly, which can dent confidence when syncing records. The UI is nice, but a bit more interactivity and polish would make it even better. Review collected by and hosted on G2.com.