---
title: On-Site Service and Maintenance Reviews
meta_title: 'On-Site Service and Maintenance Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how On-Site Service and Maintenance works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Other Services
  url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5
---

# On-Site Service and Maintenance Reviews
**Vendor:** Big Kiwi Computing  
**Category:** [Other B2B Services Providers](https://www.g2.com/categories/other-b2b-services)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About On-Site Service and Maintenance
BKC is a local, on-site Windows-based computer repair company specializing in hardware repair, new PC setup and data transfer, virus/malware removal, printer and wireless networks to residential customers and small businesses.




## On-Site Service and Maintenance Reviews
  ### 1. An extraordinary tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2021

**Describe the project or task On-Site Service and Maintenance helped with:**

Real-time communication between technicians and administration.
It is an excellent tool for working with equipment of any scale, providing predictive data for purchasing spare parts and supplies.

**What do you like best about On-Site Service and Maintenance?**

You can work with your staff throughout the territory and obtain information in real time.
You can manage different warehouses and control the inventory in an easy way, being able to connect the outputs with the OTs
This tool is to save time and money

**What do you dislike about On-Site Service and Maintenance?**

They must improve the interface and some processes on the technical side. They should review a little more intuition to avoid errors and rework for the administrator or planner.

**Recommendations to others considering On-Site Service and Maintenance:**

Use this tool and you will not regret

**What problems is On-Site Service and Maintenance solving and how is that benefiting you?**

We can track the movement of equipment in a historical way and thus know precisely its traceability


## On-Site Service and Maintenance Discussions
  - [What is On-Site Service and Maintenance used for?](https://www.g2.com/discussions/what-is-on-site-service-and-maintenance-used-for)

- [View On-Site Service and Maintenance pricing details and edition comparison](https://www.g2.com/products/on-site-service-and-maintenance/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-06+10%3A11%3A09+-0500&secure%5Bsession_id%5D=708ed26a-4079-4b2d-a02c-0769e576f639&secure%5Btoken%5D=7b89a5be8159b00dc71cd3878e9db4008777e457ea342028eaabe128617036f5&format=llm_user)

## On-Site Service and Maintenance Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top On-Site Service and Maintenance Alternatives
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  - [Yelp for Business](https://www.g2.com/products/yelp-for-business/reviews) - 3.1/5.0 (31 reviews)