--- title: OMS Office Master System Reviews meta\_title: 'OMS Office Master System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how OMS Office Master System works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: ERP url: https://www.g2.com/categories/erp ---

# OMS Office Master System Reviews & Product Details

OMS is a cross-functional integrated suite of scalable software that supports the internal business processes of a small to mid-size wholesale distributor.

* * *

Seller
[Master System](https://www.g2.com/sellers/master-system)
Discussions
[OMS Office Master System Community](https://www.g2.com/products/oms-office-master-system/discuss)
Overview by
Bob Greenberg (Vice President/General Manager at Master System)

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## User Insights

Average based on 11 real user reviews.

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JV

Jason V.

Operations Director

Real Estate

Small-Business (50 or fewer emp.)

1/18/2024

"Lack of integration, with software"

2/5

What do you like best about OMS Office Master System?

I find that the OMS Office Master System has obstructed my productivity. Its less user friendly interface and non comprehensive features have complicated my work process. The way it integrates with software and devices does not ensure operation. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

The non customizable templates and reports do not allow me to tailor the system to suit my requirements. The real time data monitoring and analysis provided by the system offer cumbersome insights that is unable to aid in making decisions. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

OMS Office Master System interface, which lacks design elements. It feels a bit clunky and unintuitive to navigate which hinders productivity. Customization options are limited making it challenging to adapt to workflows. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

SJ

Sally J.

Programmer

Information Technology and Services

Enterprise (\> 1000 emp.)

1/21/2024

"System crashes and bugs that hinder productivity"

1.5/5

What do you like best about OMS Office Master System?

The OMS Office Master System has completely obstructed my work routine. The less user friendly interface makes navigation difficult and the limited range of features is not impressive. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

I dont like its integration with software, which decreases productivity. The non customizable options do not make it tailored to my requirements. The customer support team is not always ready to assist with any inquiries. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

The interface is overwhelming and confusing at times making it difficult to locate features efficiently. The customer support uses some improvement well with delayed response times and helpful solutions being provided. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

KR

Kendrick R.

Solutions Engineer

Enterprise (\> 1000 emp.)

9/16/2023

"A Wide range of Features"

4.5/5

What do you like best about OMS Office Master System?

The wide range of features it offers for businesses. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

If theres ever a system outage it has an impact on our business operations. Waiting for a day or longer for assistance is unacceptable especially when our employees works. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

OMS Office Master System has been truly transformative, for my business. As a result weve experienced productivity improved accuracy. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Isaac E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isaac E.")
IE

Isaac E.

Director of E-commerce

Mid-Market (51-1000 emp.)

2/14/2023

"OMS Master Sytems"

3.5/5

What do you like best about OMS Office Master System?

The Office Master System (OMS) is a great software solution for businesses. It has lots of useful tools that make it easy to get work done and communicate with others. OMS is really easy to use and can save time by streamlining processes. It works with lots of different file types and devices, so it's a good all-around solution. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

Although the OMS Office Master System is a powerful software solution for businesses, there are some potential downsides to consider. One of the main drawbacks of using OMS is its cost, which may be relatively expensive compared to other software options. Additionally, because OMS offers a wide range of features and tools, it may take some time for users to learn how to use everything effectively. Finally, some users may prefer other software solutions that offer different features or have a different user interface. However, it's important to note that the specific downsides of using OMS will depend on the individual needs and preferences of each user. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

OMS helps organizations manage various aspects of their operations, such as inventory, sales, purchases, customer relationship management, accounting, and more. By providing a centralized system for managing these different areas of business, OMS helps us streamline their processes, reduce errors, and improve overall efficiency Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

MS

Michael S.

Sr. Director of IT

4/26/2021

"BUY SOMETHING ELSE!!!"

0/5

What do you like best about OMS Office Master System?

Not a thing. It has little to no support. The financial processes buggy at best. I could go on for hours. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

I do not have enough characters to tell you. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

We created a ton of problems and solved none. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale")
UW

Verified User in Wholesale

Small-Business (50 or fewer emp.)

10/31/2019

"It's effective yet time consuming."

5/5

What do you like best about OMS Office Master System?

I like that everything I need to sell our products is on one software. Inventory file is easy to export and there are no delays when checking sales, inventory or invoicing. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

I dislike the fact that i cannot print all of my orders a/o. This is very time consuming and there are so many steps to printing orders. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

Benefit is that all of our sales are on one software easy to use, easy to navigate. We use this for accounting as well Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

RF

Rosa F.

Logistics Coordinator

Small-Business (50 or fewer emp.)

9/20/2019

"Jus an OK system."

5/5

What do you like best about OMS Office Master System?

Overall the system isn't too difficult to figure out. It does all we need on a single program. We can do everything from pick slips to invoicing. Pretty decent at inventory management. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

Support is almost non existent. If you choose to have some support it is an outrageous price. System is a little buggy sometimes and times out. You will loose any data you were working on. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

SO far it has helped keep track of our inventory and sales. Generates decent reports and can transfers to csv files which is very helpful. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale")
UW

Verified User in Wholesale

Small-Business (50 or fewer emp.)

11/30/2018

"OMS Review "

5/5

What do you like best about OMS Office Master System?

Its, easy to use to process orders, look up inventory, and invoice. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

Sometimes the invoice sequence does not continue. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

All of our business operations are processed with this system. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
CA

Verified User in Automotive

Small-Business (50 or fewer emp.)

3/22/2018

"CUSTOMER SERVICE TOO LOW. HAS NEVER WORKED IN ANY OF THE INDUSTRIES THEY CLAIM TO SERVICE."

0.5/5

What do you like best about OMS Office Master System?

WHEN WORKING THE SYSTEM DOES IT JOB AND PRICE IS OKAY. IT WILL HELP MANAGE YOUR INVENTORY AND HELP WITH SALES AND VENDOR ACCOUNTING. AP AND AR PROCESSING IS OKAY AS LONG AS YOU PRACTICE EVERYDAY TO USE THE SYSTEM AND LEARN THE PATTERNS. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

CUSTOMER SERVICE IS A JOKE. TRAINING IS A JOKE AS WELL. IF YOU HAVE ZERO NEVER USED A SYSTEM REMOTELY CLOSE TO THIS THEN THIS IS NOT A SYSTEM FOR YOU. THE LAYOUT OF THE OMS REMINDS YOU OF WINDOWS XP AND IT HAS NOT IMPROVED FROM THE DAY THEY CREATED THE SYSTEM. IF YOU HAVE NOT USED A PART OF THE OMS SYSTEM (BECAUSE THEY DID NOT SHOW OR TRAIN YOU) AND YOUR SERVICE CONTRACT RUNS OUT YOU WILL NEED TO PAY AGAIN FOR IT IN ORDER TO GET IT ACTIVATED OR CORRECTED. THE WHOLE IDEA OF A SERVICE CONTACT IS TO MAINTAIN AND CHECK THE SYSTEM FOR BUGS AND UPDATE THE OS. NOT JUST SIT AROUND. THEY DO NOT OFFER FOLLOW UPS FOR REPAIRS AND HAS NO WAY TO TRACK IT. IT IS UP TO THE USER TO KEEP ON FOLLOWING UP TILL THE PROBLEM IS RESOLVED. IF YOU HAVE A SYSTEM SHUTDOWN IN THE PROGRAM OR ANY CRITICAL FAILURES YOU WILL NEED TO WAIT DAYS FOR THE ACTUAL OMS PROGRAMMER TO HELP REPAIR THE PROBLEM AND HE IS NOT AROUND ALL THE TIME AT THE OMS OFFICE. Review collected by and hosted on G2.com.

Recommendations to others considering OMS Office Master System:

DO NOT BE TOO CHEAP. IF YOU NEED A STRAIGHT FORWARD SYSTEM FOR SIMPLE INVENTORY CONTROL YOU CAN FIND ANOTHER SYSTEM HALF THE PRICE OF OMS. IF YOU HAVE LOTS OF NEEDS AND SUPPORT THEN FOR SURE DO NOT USE OMS. JUST IMAGINE IF YOU SYSTEM WENT DOWN. ALL YOUR EMPLOYEES ARE UNABLE TO WORK BECAUSE THEY CANNOT USE THE OMS. THEN YOUR OMS SERVICE REP TELLS YOU I WILL NEED TO GET BACK TO YOU TOMORROW. YOU WILL LOSE AN ENTIRE DAY OF BUSINESS OR MORE. SCARY? YES. PAYING PEOPLE TO BE UNABLE TO DO THEIR WORK. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

THE ONLY THING THEY SOLVED WITH OMS PROBLEM IS OUR ABILITY TO HAVE MULTIPLE USERS IN OUR OFFICES. ALSO A PRICE THAT WAS CHEAPER THAN THE COMPETITION. HOWEVER THE DEMO WAS ALL BS AND CUSTOMIZATION IS A JOKE. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

 ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics")
IC

Verified User in Consumer Electronics

Mid-Market (51-1000 emp.)

4/4/2018

"Simple, Easy to Use and Understand"

5/5

What do you like best about OMS Office Master System?

I like that everything about clients and products can be updated with ease. Review collected by and hosted on G2.com.

What do you dislike about OMS Office Master System?

Sometimes, I feel as though the software becomes really unresponsive. Review collected by and hosted on G2.com.

What problems is OMS Office Master System solving and how is that benefiting you?

I am able to easily track on hand product and accurately relay information to clients. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about OMS Office Master System? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about OMS Office Master System
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GU

Guest User

What is OMS Office Master System used for?

0 Upvotes

0

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
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