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Omnito Reviews & Product Details

Omnito is a customer engagement platform that connects the tools customer-facing teams use every day: Meeting Booker for intelligent scheduling and routing, Notetaker for recordings, summaries, and action items, Live Chat and Messaging for real-time and async engagement, Omni-Inbox so every conversation lands in one place, and AI Copilot for assistance across booking, prep, and follow-up. Most teams handle scheduling in one tool, conversations in another, and follow-ups somewhere else entirely. Context gets lost. Hand-offs break down. Customers notice. Omnito connects all of it in a single workspace so teams can focus on the conversation, not the coordination. What's included: Live Chat and Messaging - real-time and async customer engagement from one workspace Meeting Booker - intelligent scheduling and routing that works with any calendar Notetaker - joins any call, captures recordings, summaries, and action items automatically Omni-Inbox — one place for every conversation across chat, email, and SMS AI Copilot - assistance across booking, meeting prep, and follow-up workflows Everything is connected. A meeting booked through Meeting Booker flows directly into Notetaker. Summaries and action items feed into follow-up workflows without manual input. No copy-pasting between apps. No lost context between interactions. Omnito works with any CRM and is built for small and mid-sized businesses in sales, customer success, support, and professional services. For teams running on Salesforce, our native managed package is also available through the AppExchange. The platform grew out of 18 years of building scheduling software under the name SUMO Scheduler. When the product outgrew its original scope, the name changed too. Omnito reflects what it actually is today: a full customer engagement platform, not just a scheduling tool. Start for free and see how your team manages customer interactions when everything is in one place.

Seller

Omnito

Discussions

Omnito Community

Languages Supported

English

Overview by

Valeria Lavrova

Omnito Media

Omnito Demo - One Platform for Every Customer Conversation

Omnito brings together AI Copilot, Meeting Booker, AI Notetaker, Omni-Inbox, and Live Chat & Messaging into a single unified platform — so your team never has to switch tools to manage customer interactions.

Omnito Demo - Scheduling That Does More Than Book a Time

Omnito's Meeting Booker lets you book meetings, send invites directly from your calendar, create custom booking pages, sync availability in real time, instantly qualify and route prospects, and connect via Gmail and Outlook extensions — all in one place.

Omnito Demo - Your Meeting Scribe, Fully Automated

The AI Notetaker captures summaries, highlights, and full transcripts automatically. It assigns action items with owners and deadlines, sends automated follow-ups, syncs directly to your CRM, and lets you search across every past conversation.

Omnito Demo - One Inbox for Every Customer Conversation

Omnito's Omni-Inbox consolidates all customer conversations in one place, enabling faster responses without adding headcount, seamless handoffs between AI and human agents, smooth handling of high conversation volumes, and full context across every engagement.

Omnito Demo - Live Chat Built to Drive Action

Omnito's Live Chat & Messaging puts AI-first conversations front and center with seamless human handoff, in-chat meeting scheduling, video escalation, and an Engage link that lets customers chat, interact with AI, or book a meeting — all without leaving the conversation.

Omnito Demo - AI Copilot for Every Customer Interaction

Omnito's AI Copilot acts as your always-on assistant — building a knowledge base from PDFs, URLs, and text, researching meeting attendees and companies on demand, planning calls from CRM data, automating post-meeting follow-ups, and powering both internal workflows and customer-facing AI agents.