Once you have set up an import script any user can import data to the database without concerns about the lack of control associated with Raiser's Edge imports being used by inexperienced admins. You can also expand the way in which dictionaries work using regular expressions, when you get the hang of them the world is your oyster! Review collected by and hosted on G2.com.

It takes a while to get your head around setting up a script but the training is good and you can copy previous scripts to build on them. I have found it difficult to find good support for the all-powerful, regular expressions and have worked out how to do things by trial and error combined with a lot of googling. The error messaging for exceptions is not very helpful. Review collected by and hosted on G2.com.

We use Omatic to integrate between our database and our email client and it's SO helpful! It's been really wonderful to automate so much of the process -- getting people into our email system faster and more systematically. It's also, and quite critically, tracking those unsubscribes in real time so we can unsubscribe in our database as well.

But, the most unexpected benefit has been finding duplicate records that our database didn't catch because the email existed as a secondary email on a record (and our database only scans primary). Review collected by and hosted on G2.com.

I wish that some parts were a bit more automatic, especially the longer I spend in the system. I spend time daily manually discarding everything below 72% for certain formulas and it'd be nice to set a rule on that or to say if XYZ in this 1:N match match, send it forward (they usually land as an 87% match). These were helpful in the beginning as I began to learn the system, but now I know what my decisions will be and I wish I could automate it. Review collected by and hosted on G2.com.

It allows you to import data the way that you want. I also applaud Omatic Support! They are always very fast and helpful. Review collected by and hosted on G2.com.

At this point, I would only suggest some simple navigational improvements. Review collected by and hosted on G2.com.

I really like ImportOMatic. It makes it easy to import and match to existing records, while creating new constituents as needed. I love that it drops it into a batch for gifts where I can double-check without committing for peace of mind. Review collected by and hosted on G2.com.

The onboarding process was very lengthy. I really wanted to just get trained and get started, but there were a series of steps (very spread out) that had to be done first. I think from the time we signed the contract to being fully trained was about 2 months. I think this could have been shortened by providing some training videos to watch. Review collected by and hosted on G2.com.

My company only uses ImportOMatic at the current moment. I love that it allows me to edit/import so many fields in Raiser's Edge that I would not be able to with the standard Raiser's Edge tools. It is an efficient tool, pretty easy to figure out once you've taken the training courses, and I'm still finding ways to use it that I hadn't even thought of when we first acquired it. The support team and training staff I had were amazing too. Review collected by and hosted on G2.com.

Setting up parts of ImportOMatic can be a bit cumbersome or monotonous. The dictionaries take the longest in my opinion, especially when working with messy data. The benefit though is that once you build a dictionary, it is there forever and can be applied across multiple imports. Each import definitely takes some trial and error or test runs, but once you get it right, it's such a wonderful accomplishment. I no longer have to go into individual records to change certain things; I can do it globally and that's worth so much being a sole database administrator and prospect researcher. Review collected by and hosted on G2.com.

Omatic software's product, ImportOmatic, is absolutely vital for organizations of nearly any size that use Raiser's Edge (RE). ImportOmatic enables import to RE on the fly. Unlike the native import function in RE, this tool can import both new and existing records and data, with the ability to manage full control and decision making at however granular of a level you need. Omatic's support is solid, and their knowledgebase is really helpful. Review collected by and hosted on G2.com.

Omatic is a third-party software provider, so sometimes if there are issues or updates on the Blackbaud side it can cause issues with Omatic. That said, Omatic's relationship with Blackbaud is pretty strong and these products do work really well together. Review collected by and hosted on G2.com.

The thing I like best about the Omatic Software is how customisable it is. I am yet to find a problem the business throws at me I can't solve with it. Review collected by and hosted on G2.com.

The only downside I have found is that when I try to load in new records with a single letter as the first or last name, it fails because it finds too many possible matches. I wouldn't mind an override on this. Review collected by and hosted on G2.com.

I like the access to data and database of users and applications connected in main system. Review collected by and hosted on G2.com.

Consultation and communication of data and applications takes time to respond. Review collected by and hosted on G2.com.

Relative ease of use once templates are set up and ability to set parameters/rules. Review collected by and hosted on G2.com.

It can be challenging to set up templates sometimes. Review collected by and hosted on G2.com.

Very useful for importing when IDs are not present in the data file. Excellent deduplication criteria. Ability for adjustment of matching score and other parameters. Options for standardizing data thorough dictionaries (phone, address format etc.) Review collected by and hosted on G2.com.

A bit slow for huge data files with over 30,000 records in a hosted environment. Review collected by and hosted on G2.com.