Being an open source ERP/CRM with full suite of business apps and giving the user the freedom to extend the code is a huge advantage most ERP providers don't have. This is especially true for businesses that are obliged to maintain sovereignty over it's data and local management thereof.

Odoo is also quiet affordable for small businesses and startups, with a mature RESTful API that enable quick extensions and integrations with other platforms, not to mention the plethora of integrations already provided out of box and throup the App Store.

The UI in Odoo is not the most powerful yet, but recent developments are showing that the company is not ignoring that area and that further imporvements are on the way. Review collected by and hosted on G2.com.

It's unfortunate that Odoo's documentation couldn't be worse. It's feature-centric rather than process-centric, making it difficult for a business user to follow. Also, the writing is redundant yet not informative, stalling for many areas of the product, and mostly not useful to solve common problems. Review collected by and hosted on G2.com.

What I like most about Odoo is that it allows you to do a lot of things for a very reasonable price. I have tried several modules in Odoo, and I have enjoyed them all very much. Review collected by and hosted on G2.com.

As it allows you to do many things, it also has the disadvantage of being less advanced than software whose development is focused on a single feature. For example, Calendly allows you to do more things than Odoo's meeting module. Similarly, the timesheet is not as developed as a timesheet offered by a company that specializes in this field. Review collected by and hosted on G2.com.

I like that it seems like everything can live in one place. CRM, sales, support tickets, contacts, invoices, etc. We are still setting it up so I’m not an expert yet, but I can already see how it could be better than jumping between a bunch of different apps all day. Also like that it feels pretty customizable for how our company actually works. Review collected by and hosted on G2.com.

Its a bit overwhelming, and even with the onboarding it can be difficult to adjust to it. Review collected by and hosted on G2.com.

Odoo covers almost all aspects of my business and allows me to streamline operations within a single software platform. Review collected by and hosted on G2.com.

Bugs are present in Enterprise version and bugs fixing can take time Review collected by and hosted on G2.com.

Odoo is a user-friendly software that we can use easily. Their team was very professional, stayed engaged with us throughout the process, and worked to fulfill our expectations. Review collected by and hosted on G2.com.

Compared with other software, they could improve their inventory management software. Review collected by and hosted on G2.com.

What I like best about Odoo is how seamlessly it brings multiple business functions into a single platform while still remaining highly flexible. In our day-to-day work, we actively use CRM, Sales, Inventory, and WhatsApp integration, and the biggest value has been eliminating the need for separate systems that don’t talk to each other.

For example, once a lead is created in CRM, it can flow directly into a quotation, then into a confirmed sales order, and even trigger inventory and invoicing processes, all without re-entering data. This has significantly reduced manual work and improved accuracy across teams.

Another standout feature is the modular approach. We can start with one application and expand as needed without disrupting operations. This has been especially useful when introducing new processes like Helpdesk or HR, as everything integrates naturally into the existing system.

The flexibility is also a major advantage. Using Odoo Studio, APIs, and custom modules, we’ve been able to build tailored workflows such as multi-level approval processes and automated notifications. The ability to integrate with external platforms like WhatsApp using webhooks has added real business value, especially for customer communication.

An unexpected benefit has been how quickly users adapt to the system. The interface is intuitive enough for non-technical users, while still offering the depth needed for more advanced configurations.

Overall, Odoo strikes a strong balance between ease of use and powerful customization, making it a practical solution for businesses looking to streamline operations and scale efficiently. Review collected by and hosted on G2.com.

One of the main challenges with Odoo is the cost structure, particularly for Odoo SaaS and Odoo.sh. As the number of users grows or more advanced features are required, the overall subscription cost can increase significantly year over year. For organizations trying to scale efficiently, this requires careful planning to avoid over-licensing.

Another limitation is that while Odoo is very flexible, certain customizations, especially on SaaS, are restricted compared to Odoo.sh or on-premise deployments. This can sometimes require upgrading environments or rethinking implementation approaches, which adds complexity.

Additionally, because Odoo is such a broad platform, initial setup and configuration can feel overwhelming without proper guidance. New users may need time or training to fully understand how different modules interact.

That said, most of these challenges are manageable with proper planning and a clear implementation strategy, and they don’t outweigh the overall value the platform provides. Review collected by and hosted on G2.com.

One of the best open-source ERP platform. It also offers one of the lowest per-user license costs. It is open to third-party integration. UI is sharp and simple, which enhances the performance of the system. Support for Odoo is also good and fast. It has AI-built-in capabilities. Review collected by and hosted on G2.com.

Nothing. Overall its a helpfull platform Review collected by and hosted on G2.com.

The best aspect of Odoo is its modular approach and the broad range of features it offers out of the box. The open-source model also provides flexibility in theory, and the pricing initially appears attractive compared to other ERP solutions. Review collected by and hosted on G2.com.

The main drawback is the complexity and total cost of implementation. While the base product looks affordable, making Odoo truly functional requires extensive customization, third-party apps, and ongoing technical support. The user experience is not intuitive, workflows feel fragmented, and frequent updates can break customizations. As a result, internal adoption was low and maintenance costs were significantly higher Review collected by and hosted on G2.com.

There is a broad range of tools, allowing me to accomplish most of my needs in one place Review collected by and hosted on G2.com.

I have lots of small issues with the UI/UX. For example the lack of an option to sort the applications alphabetically on the home screen Review collected by and hosted on G2.com.

The HR module was well designed. The annual absence calendar in the HR module was very practical. Equally practical was the fact that expense reports could be processed directly through Odoo. Review collected by and hosted on G2.com.

Limited options regarding the required data export to DATEV, which could not be satisfactorily resolved even with adjustments by the Odoo agency. Review collected by and hosted on G2.com.