# Odoo Reviews **Vendor:** Odoo **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.1/5.0 **Total Reviews:** 14 ## About Odoo Odoo Enterprise is an all-in-one management software that offers a range of business applications that form a complete suite of business management software aimed at businesses of all sizes. ## Odoo Pros & Cons **What users like:** - Users appreciate the **ease of use** in Odoo, especially for everyday tasks and integration within its ecosystem. (3 reviews) - Users appreciate Odoo's **user-friendly interface** , making navigation intuitive and efficient for all types of users. (3 reviews) - Users appreciate the **easy navigation** of Odoo, which simplifies information access and enhances overall usability. (2 reviews) - Users appreciate Odoo's **modular variety** , seamlessly integrating many business tools into one flexible platform. (2 reviews) - Users value the **accounting efficiency** of Odoo, appreciating its ease of use and open-source benefits. (1 reviews) - Users love the **robust customization options** in Odoo, allowing tailored solutions for any business size with ease. (1 reviews) - Easy Setup (1 reviews) - Flexibility (1 reviews) - Functionality Features (1 reviews) - Integration Ease (1 reviews) **What users dislike:** - Users find Odoo **expensive** due to high implementation and maintenance costs, impacting overall value for larger teams. (3 reviews) - Users face **customization issues** with Odoo, leading to high implementation costs and a fragmented user experience. (1 reviews) - Users face **difficult customization** with Odoo, leading to higher costs and low internal adoption due to complexity. (1 reviews) - Users face **functionality issues** with Odoo, requiring costly customizations and support, leading to low internal adoption. (1 reviews) - Users struggle with the **complexity and high costs of implementation** , leading to low adoption and maintenance challenges. (1 reviews) - Non-intuitive (1 reviews) - Poor Support (1 reviews) - Users find the **licensing model costly** , as charges per user and module can accumulate quickly for small businesses. (1 reviews) ## Odoo Reviews ### 1. Odoo: very comprehensive and affordable, with modules that I really appreciate **Rating:** 4.0/5.0 stars **Reviewed by:** Audrey B. | Responsable marketing numérique, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Odoo?** What I like most about Odoo is that it allows you to do a lot of things for a very reasonable price. I have tried several modules in Odoo, and I have enjoyed them all very much. **What do you dislike about Odoo?** As it allows you to do many things, it also has the disadvantage of being less advanced than software whose development is focused on a single feature. For example, Calendly allows you to do more things than Odoo's meeting module. Similarly, the timesheet is not as developed as a timesheet offered by a company that specializes in this field. **What problems is Odoo solving and how is that benefiting you?** Odoo allows me to solve a lot of problems. I use it a lot for the website and analytics. I have also used the meeting and electronic signature modules. It allows you to do so many things within the same tool. This helps to centralize our tools in one place and to remain quite comprehensive, even if some features are still missing in a few modules. ### 2. All-in-One and Customizable, Though a Bit Overwhelming to Set Up **Rating:** 3.5/5.0 stars **Reviewed by:** Christian Q. | Director of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Odoo?** I like that it seems like everything can live in one place. CRM, sales, support tickets, contacts, invoices, etc. We are still setting it up so I’m not an expert yet, but I can already see how it could be better than jumping between a bunch of different apps all day. Also like that it feels pretty customizable for how our company actually works. **What do you dislike about Odoo?** Its a bit overwhelming, and even with the onboarding it can be difficult to adjust to it. **What problems is Odoo solving and how is that benefiting you?** It should help us get out of using too many separate systems that dont always talk to each other. Right now we have info in different places, like CRM, support, customer records, sales stuff, etc, so Odoo should make it easier to keep things organized and find what we need faster. ### 3. From Chaos to Control with One System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Odoo?** What I like best about Odoo is how seamlessly it brings multiple business functions into a single platform while still remaining highly flexible. In our day-to-day work, we actively use CRM, Sales, Inventory, and WhatsApp integration, and the biggest value has been eliminating the need for separate systems that don’t talk to each other. For example, once a lead is created in CRM, it can flow directly into a quotation, then into a confirmed sales order, and even trigger inventory and invoicing processes, all without re-entering data. This has significantly reduced manual work and improved accuracy across teams. Another standout feature is the modular approach. We can start with one application and expand as needed without disrupting operations. This has been especially useful when introducing new processes like Helpdesk or HR, as everything integrates naturally into the existing system. The flexibility is also a major advantage. Using Odoo Studio, APIs, and custom modules, we’ve been able to build tailored workflows such as multi-level approval processes and automated notifications. The ability to integrate with external platforms like WhatsApp using webhooks has added real business value, especially for customer communication. An unexpected benefit has been how quickly users adapt to the system. The interface is intuitive enough for non-technical users, while still offering the depth needed for more advanced configurations. Overall, Odoo strikes a strong balance between ease of use and powerful customization, making it a practical solution for businesses looking to streamline operations and scale efficiently. **What do you dislike about Odoo?** One of the main challenges with Odoo is the cost structure, particularly for Odoo SaaS and Odoo.sh. As the number of users grows or more advanced features are required, the overall subscription cost can increase significantly year over year. For organizations trying to scale efficiently, this requires careful planning to avoid over-licensing. Another limitation is that while Odoo is very flexible, certain customizations, especially on SaaS, are restricted compared to Odoo.sh or on-premise deployments. This can sometimes require upgrading environments or rethinking implementation approaches, which adds complexity. Additionally, because Odoo is such a broad platform, initial setup and configuration can feel overwhelming without proper guidance. New users may need time or training to fully understand how different modules interact. That said, most of these challenges are manageable with proper planning and a clear implementation strategy, and they don’t outweigh the overall value the platform provides. **What problems is Odoo solving and how is that benefiting you?** Before using Odoo, many of our processes were fragmented across different systems or handled manually, which led to duplicated data entry, limited visibility, and delays in decision-making. Sales, inventory, and communication tools operated in silos, making it difficult to maintain a single source of truth. With Odoo, we’ve been able to centralize these operations into one platform. For example, leads captured in CRM now flow directly into quotations, sales orders, and invoicing without re-entering information. This has significantly reduced errors and improved turnaround time for customer requests. Odoo has also helped streamline communication. By integrating WhatsApp, we can engage customers directly from the system, sending quotations, updates, and even payment links, without switching platforms. This has improved responsiveness and overall customer experience. From an operational standpoint, automation has been a major benefit. Tasks like approvals, notifications, and status updates can now be triggered automatically, reducing manual follow-ups and saving hours each week. Another key improvement is visibility. With real-time dashboards and reporting, management can quickly assess performance across different areas of the business, which supports faster and more informed decision-making. Overall, Odoo has helped us move from disconnected, manual workflows to a more integrated, automated, and scalable way of operating. ### 4. Feature-Rich, But Heavy Customization Turns Odoo Into Operational Overhead **Rating:** 1.5/5.0 stars **Reviewed by:** Maria Florencia M. | Recruiter Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Odoo?** The best aspect of Odoo is its modular approach and the broad range of features it offers out of the box. The open-source model also provides flexibility in theory, and the pricing initially appears attractive compared to other ERP solutions. **What do you dislike about Odoo?** The main drawback is the complexity and total cost of implementation. While the base product looks affordable, making Odoo truly functional requires extensive customization, third-party apps, and ongoing technical support. The user experience is not intuitive, workflows feel fragmented, and frequent updates can break customizations. As a result, internal adoption was low and maintenance costs were significantly higher **What problems is Odoo solving and how is that benefiting you?** Odoo aims to solve the problem of consolidating multiple business tools into a single ERP platform. In theory, this should simplify operations by centralizing accounting, CRM, inventory, and other workflows. In our experience, however, the benefits were limited due to the high level of customization and configuration required to make the system usable for real-world operations. Instead of reducing complexity, Odoo introduced additional operational overhead. ### 5. Robust Tool Suite With Daeep Customization Potential **Rating:** 4.0/5.0 stars **Reviewed by:** Simon T. | operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Odoo?** There is a broad range of tools, allowing me to accomplish most of my needs in one place **What do you dislike about Odoo?** I have lots of small issues with the UI/UX. For example the lack of an option to sort the applications alphabetically on the home screen **What problems is Odoo solving and how is that benefiting you?** It allows the business to easily manage our finances, projects and HR needs in one place, specifically a a complex manufacturing cycle ### 6. Review **Rating:** 1.5/5.0 stars **Reviewed by:** Eduardo C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 ### 7. Very complete and versatile system, with a great offer of modules **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Q. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Odoo?** The system seems quite comprehensive to me, both for its versatility and for the range of modules it includes. **What do you dislike about Odoo?** Your learning curve can be somewhat complex, especially at the beginning. **What problems is Odoo solving and how is that benefiting you?** Consolidate several systems into a single solution, which allows for centralizing information and simplifying processes. In general, it facilitates comprehensive business management and makes daily work more organized. ### 8. User-Friendly Interface and Powerful Filters Make Navigation a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Odoo?** The platform features a very user-friendly interface, making navigation straightforward so I don't have to search for things every time. The filters are especially helpful, allowing me to quickly narrow down the information I need. **What do you dislike about Odoo?** I believe it has the potential to scale further. While it is already great, there are still a few pain points that could be addressed. **What problems is Odoo solving and how is that benefiting you?** This tool allows me to explore a wide range of companies and domain-specific industrial enterprises, organized by region. The filtering options make it easy to view the information in a clear and effective way. ### 9. All-in-One Solution with Outstanding Features for Manufacturing and Inventory solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Odoo?** All in one product with great features for ease of use **What do you dislike about Odoo?** Cost to implement is high but understandable **What problems is Odoo solving and how is that benefiting you?** Quickbooks desktop going to online is creating issues they refuse to fix ### 10. a very positive feedback **Rating:** 5.0/5.0 stars **Reviewed by:** iheb s. | Développeur, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Odoo?** adapted, customization possibility, user friendly. **What do you dislike about Odoo?** One must have expertise to be able to customize. **What problems is Odoo solving and how is that benefiting you?** Not suitable for large companies. ### 11. Good ERP and CRM platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Odoo?** Easy to use for accounting and opensource platform for developers and endusers to use **What do you dislike about Odoo?** Less price and easy to integrate because it is an open source **What problems is Odoo solving and how is that benefiting you?** Current CRMs are expensive and Odoo is helping in this space ### 12. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Kat T. | it, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Odoo?** The customization options are among its strongest features. Whether you're a small business or a large enterprise, Odoo allows you to tailor modules to fit your exact needs. Its user-friendly interface makes navigation intuitive, even for non-technical users. **What do you dislike about Odoo?** The licensing model charges per user and per module, which can quickly add up for larger teams. This might diminish its appeal for businesses needing multiple users and features. **What problems is Odoo solving and how is that benefiting you?** Although it’s customizable, many advanced changes require developer intervention. This can be a challenge for businesses without in-house technical expertise or access to affordable external developers. ### 13. Odoo Enterprise is the Best Open Source ERP System **Rating:** 5.0/5.0 stars **Reviewed by:** Luis M. | President & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Odoo?** Open Source Features and Functionalities. **What do you dislike about Odoo?** I think Odoo is the best ERP system, so I love everything about it. **What problems is Odoo solving and how is that benefiting you?** Manage my business using just one app (Odoo Enterprise). ### 14. ERP lavel **Rating:** 3.5/5.0 stars **Reviewed by:** Shashi J. | Assistent Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Odoo?** It's good for provide customer ERP & CRM **What do you dislike about Odoo?** In the application many thing can improve **What problems is Odoo solving and how is that benefiting you?** all the team and department can use single software to updatre the live data and sales finance & opration team can get the live data. - [View Odoo pricing details and edition comparison](https://www.g2.com/products/odoo-odoo/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-15+17%3A39%3A31+-0500&secure%5Bsession_id%5D=86025574-b983-4e93-85a7-a8b5cb4f6b0f&secure%5Btoken%5D=f1dab5b0e810a10a621fc19669af1de3ffd1913bc08e2ce5dafb211188d0718a&format=llm_user) ## Odoo Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## Odoo Features **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - ERP Systems** - Decision Making ## Top Odoo Alternatives - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,607 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,844 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,905 reviews)