--- title: Octopus CRM Reviews meta_title: 'Octopus CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how Octopus CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 118 scale: '5' date_modified: '2026-10-17' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

Octopus CRM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automation features of Octopus CRM, significantly enhancing their LinkedIn outreach efficiency and saving time. (2 mentions)
Users find Octopus CRM to be extremely easy to use, enabling efficient LinkedIn outreach without hassle. (2 mentions)
Users appreciate the user-friendly interface of Octopus CRM, making it intuitive and easy to navigate. (2 mentions)
Users find the intuitive interface of Octopus CRM makes LinkedIn outreach effortless and efficient for them. (2 mentions)
Users praise the LinkedIn integration of Octopus CRM for simplifying outreach and significantly saving time. (2 mentions)
Users experience horrible customer support with Octopus CRM, struggling to resolve issues and often feeling ignored. (2 mentions)
Users find the lead management issues limiting, especially regarding messaging the same lead multiple times. (1 mentions)
Users find the outdated information limits Octopus CRM's effectiveness as a comprehensive solution beyond LinkedIn. (1 mentions)
Users find Octopus CRM too LinkedIn-specific, limiting broader CRM capabilities and flexibility in usage. (1 mentions)
Users express frustration with the horrible customer service that fails to effectively resolve subscription issues. (1 mentions)

5 Pros or Advantages of Octopus CRM

1. Automation
Users value the automation features of Octopus CRM, significantly enhancing their LinkedIn outreach efficiency and saving time.
See 2 mentions

See Related User Reviews

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

0.5/5

"Inefficient Support, Basic Automation"

What do you like about Octopus CRM?

I like sending automated messages to multiple prospects at the same time.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

2. Ease of Use
Users find Octopus CRM to be extremely easy to use, enabling efficient LinkedIn outreach without hassle.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

3. Interface Ease
Users appreciate the user-friendly interface of Octopus CRM, making it intuitive and easy to navigate.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

4. Intuitive
Users find the intuitive interface of Octopus CRM makes LinkedIn outreach effortless and efficient for them.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

5. LinkedIn Integration
Users praise the LinkedIn integration of Octopus CRM for simplifying outreach and significantly saving time.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

5 Cons or Disadvantages of Octopus CRM

1. Poor Customer Support
Users experience horrible customer support with Octopus CRM, struggling to resolve issues and often feeling ignored.
See 2 mentions

See Related User Reviews

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

0.5/5

"Inefficient Support, Basic Automation"

What do you dislike about Octopus CRM?

I don't like the horrible customer service. They were bad at resolving a membership situation, and it felt like talking to a bot. I think there are be

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you dislike about Octopus CRM?

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can c

2. Lead Management Issues
Users find the lead management issues limiting, especially regarding messaging the same lead multiple times.
See 1 mentions

See Related User Reviews

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you dislike about Octopus CRM?

If i had to make one change, it would be to allow messages be sent to the same person more than once, instead of having to delete the list of leads/me

3. Outdated Information
Users find the outdated information limits Octopus CRM's effectiveness as a comprehensive solution beyond LinkedIn.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you dislike about Octopus CRM?

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can c

4. Regional Bias
Users find Octopus CRM too LinkedIn-specific, limiting broader CRM capabilities and flexibility in usage.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you dislike about Octopus CRM?

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can c

5. Subscription Issues
Users express frustration with the horrible customer service that fails to effectively resolve subscription issues.
See 1 mentions

See Related User Reviews

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

0.5/5

"Inefficient Support, Basic Automation"

What do you dislike about Octopus CRM?

I don't like the horrible customer service. They were bad at resolving a membership situation, and it felt like talking to a bot. I think there are be

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Octopus CRM Reviews (118)

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Reviews

Octopus CRM Reviews (118)

View 3 Video Reviews
4.3
118 reviews
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Keith C.
KC
Keith C.
Founder
Small-Business (50 or fewer emp.)
"Octopus is a real sales tool for real sellers looking for real success"
5/5
What do you like best about Octopus CRM?

The genius of Octopus is its simplicity. I can gain access, build my network, and increase my visibility easily and without coming off too strong. We consider Octopus a game-changer and we know a game-changer when we see one. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

The more popular Octopus becomes, the less of an advantage I will have. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
EP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Great Platform"
5/5
What do you like best about Octopus CRM?

Octopus CRM was a great way to stay organized in LinkedIn ads. They have a clean, easy to use structure that really boosted my business and followers. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

The biggest downside to this was that it only serves LinkedIn. I wish that it would house multiple platforms. Review collected by and hosted on G2.com.

Alyssa G.
AG
Alyssa G.
Small-Business (50 or fewer emp.)
"Best Linkedin Tool I've Used"
4/5
What do you like best about Octopus CRM?

Octopus CRM is easy to use and offers a great experience to the user. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I wish there was a better way to remove people that didn't accept your connection request from campaigns. Review collected by and hosted on G2.com.

Joseph M.
JM
Joseph M.
Senior Director Of Marketing
Enterprise (> 1000 emp.)
"The Ultimate Prospecting Tool"
5/5
What do you like best about Octopus CRM?

The ability to send mass messages to a targeted audience. The software saves me hours of prospecting. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I cannot send alternative responses when they respond to my initial message. Is there a way to send multiple responses depending on what the person responds to me? Review collected by and hosted on G2.com.

Nick S.
NS
Nick S.
Sr. Digital Growth Manager
Small-Business (50 or fewer emp.)
"Prospecting made easy"
4.5/5
What do you like best about Octopus CRM?

Octopus has streamlined my efforts to prospect and network with decision-makers within my market space. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I would like to be able to better manage sequence messaging and understand where each prospect is in the sales process. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"One of the best tools I’ve found for my small business marketing"
5/5
What do you like best about Octopus CRM?

Makes it so easy to reach tons of people on Linkedin with a few clicks of a button. Has many uses for connecting, messaging, endorsing, overall relationship building and mass, yet organic, lead generation. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

Wish I could see contacts' Title and Company in user list and could sort/review that way. I target people by these filters so would be extremely helpful. Review collected by and hosted on G2.com.

Neil D.
ND
Neil D.
Sales Director
Small-Business (50 or fewer emp.)
"Time is your most valuable asset"
5/5
What do you like best about Octopus CRM?

It works for me and brings me conversations with prospects with very little time investment on my part. The customer service team has also been very responses for any questions that I have had. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

Nothing. There is nothing to dislike here. Review collected by and hosted on G2.com.

Carlos Q.
CQ
Carlos Q.
Small-Business (50 or fewer emp.)
"Octopus CRM Review"
5/5
What do you like best about Octopus CRM?

Connect to LinkedIn is the best feature and ability to send campaigns out at one time Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

Nothing so far - I like everything so far Review collected by and hosted on G2.com.

Harry E.
HE
Harry E.
Founder at Harry's Digital Solutions
Small-Business (50 or fewer emp.)
"Awesome Tool"
5/5
What do you like best about Octopus CRM?

I love how I can move blocks of people around the platform and use different functions. It's really simple and easy to get the hang of. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

It's very expensive, but it's a great tool. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Horrible customer experience"
0/5
What do you like best about Octopus CRM?

A pot farm is fairly simply use when working Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I really did know like the customer experience when I needed a problem solved Review collected by and hosted on G2.com.
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