--- title: Octopus CRM Reviews meta_title: 'Octopus CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how Octopus CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 118 scale: '5' date_modified: '2026-10-17' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

Octopus CRM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automation features of Octopus CRM, significantly enhancing their LinkedIn outreach efficiency and saving time. (2 mentions)
Users find Octopus CRM to be extremely easy to use, enabling efficient LinkedIn outreach without hassle. (2 mentions)
Users appreciate the user-friendly interface of Octopus CRM, making it intuitive and easy to navigate. (2 mentions)
Users find the intuitive interface of Octopus CRM makes LinkedIn outreach effortless and efficient for them. (2 mentions)
Users praise the LinkedIn integration of Octopus CRM for simplifying outreach and significantly saving time. (2 mentions)
Users experience horrible customer support with Octopus CRM, struggling to resolve issues and often feeling ignored. (2 mentions)
Users find the lead management issues limiting, especially regarding messaging the same lead multiple times. (1 mentions)
Users find the outdated information limits Octopus CRM's effectiveness as a comprehensive solution beyond LinkedIn. (1 mentions)
Users find Octopus CRM too LinkedIn-specific, limiting broader CRM capabilities and flexibility in usage. (1 mentions)
Users express frustration with the horrible customer service that fails to effectively resolve subscription issues. (1 mentions)

5 Pros or Advantages of Octopus CRM

1. Automation
Users value the automation features of Octopus CRM, significantly enhancing their LinkedIn outreach efficiency and saving time.
See 2 mentions

See Related User Reviews

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

0.5/5

"Inefficient Support, Basic Automation"

What do you like about Octopus CRM?

I like sending automated messages to multiple prospects at the same time.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

2. Ease of Use
Users find Octopus CRM to be extremely easy to use, enabling efficient LinkedIn outreach without hassle.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

3. Interface Ease
Users appreciate the user-friendly interface of Octopus CRM, making it intuitive and easy to navigate.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

4. Intuitive
Users find the intuitive interface of Octopus CRM makes LinkedIn outreach effortless and efficient for them.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

5. LinkedIn Integration
Users praise the LinkedIn integration of Octopus CRM for simplifying outreach and significantly saving time.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

5 Cons or Disadvantages of Octopus CRM

1. Poor Customer Support
Users experience horrible customer support with Octopus CRM, struggling to resolve issues and often feeling ignored.
See 2 mentions

See Related User Reviews

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

0.5/5

"Inefficient Support, Basic Automation"

What do you dislike about Octopus CRM?

I don't like the horrible customer service. They were bad at resolving a membership situation, and it felt like talking to a bot. I think there are be

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you dislike about Octopus CRM?

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can c

2. Lead Management Issues
Users find the lead management issues limiting, especially regarding messaging the same lead multiple times.
See 1 mentions

See Related User Reviews

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you dislike about Octopus CRM?

If i had to make one change, it would be to allow messages be sent to the same person more than once, instead of having to delete the list of leads/me

3. Outdated Information
Users find the outdated information limits Octopus CRM's effectiveness as a comprehensive solution beyond LinkedIn.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you dislike about Octopus CRM?

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can c

4. Regional Bias
Users find Octopus CRM too LinkedIn-specific, limiting broader CRM capabilities and flexibility in usage.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you dislike about Octopus CRM?

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can c

5. Subscription Issues
Users express frustration with the horrible customer service that fails to effectively resolve subscription issues.
See 1 mentions

See Related User Reviews

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

0.5/5

"Inefficient Support, Basic Automation"

What do you dislike about Octopus CRM?

I don't like the horrible customer service. They were bad at resolving a membership situation, and it felt like talking to a bot. I think there are be

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Octopus CRM Reviews (118)

View 3 Video Reviews
Reviews

Octopus CRM Reviews (118)

View 3 Video Reviews
4.3
118 reviews
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Jacob O.
JO
Jacob O.
Small-Business (50 or fewer emp.)
"Great software!"
5/5
What do you like best about Octopus CRM?

How easy it is to automate things and making connecting easy! Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

How you have to be logged in to that account to make it work. I would like to manage client accounts and actually fully automate the system, but it's not possible> I would like to not have to hit start every day. Review collected by and hosted on G2.com.

Alla A.
AA
Alla A.
Recruiting Manager of Executive Search
Small-Business (50 or fewer emp.)
"Octopus helped me to complete my work as soon as possible"
5/5
What do you like best about Octopus CRM?

The ability to send invitations to add to contacts without my participation Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I have not found this yet. Excellent value for money. Review collected by and hosted on G2.com.

Keith H.
KH
Keith H.
Owner
Small-Business (50 or fewer emp.)
"Love this software!"
5/5
What do you like best about Octopus CRM?

Best price for what you get compared to other things similar to this Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

A little tricky setting up campaigns at first but they have good training videos Review collected by and hosted on G2.com.

Scott M.
SM
Scott M.
Licensed Insurance Agent
Small-Business (50 or fewer emp.)
"Very simple and HUGE time saver!"
5/5
What do you like best about Octopus CRM?

Its very user friendly and saves a lot of time that I can now use for different parts of my business. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

The CSV file has an apostrophe in front of the phone number that imports into the notes field in GMAIL and Outlook contacts. Ive been in contact with their customer service team, but have yet to have this fixed. Small detail but would be nice if it imported correctly without having to edit each contact Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"I think it's a good maintenance tool for your LinkedIn account"
3.5/5
What do you like best about Octopus CRM?

It's pretty easy to make recommendations and visit people's pages to gain awareness (so they notice you)> I am still trying to figure out if you can send mass messages to individuals so that each message uses the contacts name. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

Still trying to figure out mass messaging in a steps process. I am trying to figure out if you can mass message using each member's exact name in the message. Not Hi There Mr Someone, Review collected by and hosted on G2.com.

Bennett F.
BF
Bennett F.
Mid-Market (51-1000 emp.)
"I’ve already recommended this to 10 other salespeople"
5/5
What do you like best about Octopus CRM?

It automated over 60% of all work performed on LinkedIn, from connections to messaging to even just looking at someone’s profile - all of it is automated and has dashboards so you can see what messaging is working. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I don’t like that there isn’t a way to access the tool via website... from what I understand you have to launch the tool from the extension which is pretty lame. Would like to access the CRM from web portal as well. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Easy to use, very efficient"
5/5
What do you like best about Octopus CRM?

All the automation cuts work in half and Octopus lets me do more with my time while it's doing its thing in the background! Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

So far, I have no complaints - Octopus has been very easy to use and figure out. Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
UV
Verified User in Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"great tool"
5/5
What do you like best about Octopus CRM?

good voor campaigns in linkedin, easy to use Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

nothing. The software works fine for me. Review collected by and hosted on G2.com.

Juliet C.
JC
Juliet C.
CEO of Winsome Media Group and Author
Small-Business (50 or fewer emp.)
"I Tell Everyone About This Tool!"
5/5
What do you like best about Octopus CRM?

My audience is growing and I am meeting new people every day! I have doubled my audience since January 2020 and loving it! Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I wish there was better targeting. It may be more because of LinkedIn than you guys. Review collected by and hosted on G2.com.

Hamidul C.
HC
Hamidul C.
Sales Development Representative
Mid-Market (51-1000 emp.)
"Helps sending personalized requests to LinkedIn prospects"
4/5
What do you like best about Octopus CRM?

I am able to message hundreds of people at once in bulk and also have the ability to personalize the messages to prospects Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

The learning curve is a bit steep but can adapt after a while Review collected by and hosted on G2.com.
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