--- title: Octopus CRM Reviews meta_title: 'Octopus CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how Octopus CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 118 scale: '5' date_modified: '2026-10-17' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

Octopus CRM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automation features of Octopus CRM, significantly enhancing their LinkedIn outreach efficiency and saving time. (2 mentions)
Users find Octopus CRM to be extremely easy to use, enabling efficient LinkedIn outreach without hassle. (2 mentions)
Users appreciate the user-friendly interface of Octopus CRM, making it intuitive and easy to navigate. (2 mentions)
Users find the intuitive interface of Octopus CRM makes LinkedIn outreach effortless and efficient for them. (2 mentions)
Users praise the LinkedIn integration of Octopus CRM for simplifying outreach and significantly saving time. (2 mentions)
Users experience horrible customer support with Octopus CRM, struggling to resolve issues and often feeling ignored. (2 mentions)
Users find the lead management issues limiting, especially regarding messaging the same lead multiple times. (1 mentions)
Users find the outdated information limits Octopus CRM's effectiveness as a comprehensive solution beyond LinkedIn. (1 mentions)
Users find Octopus CRM too LinkedIn-specific, limiting broader CRM capabilities and flexibility in usage. (1 mentions)
Users express frustration with the horrible customer service that fails to effectively resolve subscription issues. (1 mentions)

5 Pros or Advantages of Octopus CRM

1. Automation
Users value the automation features of Octopus CRM, significantly enhancing their LinkedIn outreach efficiency and saving time.
See 2 mentions

See Related User Reviews

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

0.5/5

"Inefficient Support, Basic Automation"

What do you like about Octopus CRM?

I like sending automated messages to multiple prospects at the same time.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

2. Ease of Use
Users find Octopus CRM to be extremely easy to use, enabling efficient LinkedIn outreach without hassle.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

3. Interface Ease
Users appreciate the user-friendly interface of Octopus CRM, making it intuitive and easy to navigate.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

4. Intuitive
Users find the intuitive interface of Octopus CRM makes LinkedIn outreach effortless and efficient for them.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

5. LinkedIn Integration
Users praise the LinkedIn integration of Octopus CRM for simplifying outreach and significantly saving time.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you like about Octopus CRM?

Octopus CRM is honestly a lifesaver if you're doing a lot of LinkedIn outreach. I started using it to automate connection requests and follow-ups, and

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you like about Octopus CRM?

Very easy and intuitive to use. It's interface is basic, and not in a bad way. This makes it easy to navigate, and know where you are. Having very wel

5 Cons or Disadvantages of Octopus CRM

1. Poor Customer Support
Users experience horrible customer support with Octopus CRM, struggling to resolve issues and often feeling ignored.
See 2 mentions

See Related User Reviews

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

0.5/5

"Inefficient Support, Basic Automation"

What do you dislike about Octopus CRM?

I don't like the horrible customer service. They were bad at resolving a membership situation, and it felt like talking to a bot. I think there are be

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you dislike about Octopus CRM?

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can c

2. Lead Management Issues
Users find the lead management issues limiting, especially regarding messaging the same lead multiple times.
See 1 mentions

See Related User Reviews

Scott M.
SM

Scott M.

Small-Business (50 or fewer emp.)

4.5/5

"Doing the boring Business Development tasks, so I don't have to!"

What do you dislike about Octopus CRM?

If i had to make one change, it would be to allow messages be sent to the same person more than once, instead of having to delete the list of leads/me

3. Outdated Information
Users find the outdated information limits Octopus CRM's effectiveness as a comprehensive solution beyond LinkedIn.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you dislike about Octopus CRM?

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can c

4. Regional Bias
Users find Octopus CRM too LinkedIn-specific, limiting broader CRM capabilities and flexibility in usage.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Simple, Efficient, and Perfect for LinkedIn Outreach"

What do you dislike about Octopus CRM?

It’s very LinkedIn-specific. So if you’re looking for something broader, this won’t be your all-in-one CRM. Also, LinkedIn’s ever-changing rules can c

5. Subscription Issues
Users express frustration with the horrible customer service that fails to effectively resolve subscription issues.
See 1 mentions

See Related User Reviews

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

0.5/5

"Inefficient Support, Basic Automation"

What do you dislike about Octopus CRM?

I don't like the horrible customer service. They were bad at resolving a membership situation, and it felt like talking to a bot. I think there are be

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Octopus CRM Reviews (118)

View 3 Video Reviews
Reviews

Octopus CRM Reviews (118)

View 3 Video Reviews
4.3
118 reviews
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Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A thousand and one Utilities"
5/5
What do you like best about Octopus CRM?

Very intuitive interface. The ease of creating scalable, high value-added actions is truly incredible.

I really like the way funnels are created, and how simple it is to be able to create several interconnected campaigns working in harmony, with very rich and accurate management reports. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I would like it to be possible to select only one endorsement option instead of 3. But this detail does not bother me. Review collected by and hosted on G2.com.

Faisal E.
FE
Faisal E.
Practice Head - Adobe
Mid-Market (51-1000 emp.)
"Great tool for mass reach out on LinkedIn!"
4/5
What do you like best about Octopus CRM?

Ease of use is what I liked the best, and being able to reach out to a lot of people in a much more efficient manner. The funnel stuff is good, I wish there were more features offered in the PRO version. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

PRO features should still be enriched, such as at least given an option to create a new campaign and funnel. Review collected by and hosted on G2.com.

Andrea M.
AM
Andrea M.
Sr. Recruitment Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great way to connect with candidates!"
5/5
What do you like best about Octopus CRM?

The ease of being able to transport candidates from LinkedIn to the Octopus software and having automatic campaigns built out to keep them moving through the funnel saves me a ton of time! My acceptance success rate has gone through the roof after using Octopus! Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

Wish I could individually select candidates with a check mark next to their name instead of manually writing in the number of candidates I would like to add to my campaign funnels. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"managing 3-4 linkedin profiles"
2/5
What do you like best about Octopus CRM?

The system and the user friendly interface Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

The tutorials are outdated, There's not a way to filter the scrape from linkedin. It's not clear on how to manage 3-5 profiles from your personal account. Review collected by and hosted on G2.com.

Elliot P.
EP
Elliot P.
Enterprise Account Development
Mid-Market (51-1000 emp.)
"Extremely helpful 😊"
5/5
What do you like best about Octopus CRM?

Makes it really easy to do mass connect requests and messages to lead lists using sales navigator. Pretty much paid for itself in one week of use in the amount of time it saves. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I would love the csv export to contain actual LinkedIn links as opposed to coded octopus links. Review collected by and hosted on G2.com.

Byron Z.
BZ
Byron Z.
President
Small-Business (50 or fewer emp.)
"Octopus is very good at making use of LinkedIn for the user base."
4/5
What do you like best about Octopus CRM?

What is most helpful is its ease of use. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

No on screen help for taking full advantage of the software. No support you can speak with. Only support is email. Have to withdraw invitations for connection because there is, using LinkedIn criteria capability, a limited capability to narrow the search to exactly what you want so pending invitations continue to accumulate. If Octopus could, with limits you set, clean up the pending invitations Octopus would have a much better flow. Example only let them sit for 7 days. Review collected by and hosted on G2.com.

Ovidiu C.
OC
Ovidiu C.
Fixed Assets Associate
Small-Business (50 or fewer emp.)
"Octopus CRM is great for LinkedIn leads generation"
4.5/5
What do you like best about Octopus CRM?

I like that Octopus CRM lets me build funnels of prospects, this tool helps me manage and track my prospecting activity on a day-to-day basis. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I don't like that Octopus CRM doesn't provide more tracking options of my daily activity (i.e. how many messages successfully sent, how many skipped responded users etc.). Review collected by and hosted on G2.com.

Richard E.
RE
Richard E.
Senior Consultant
Small-Business (50 or fewer emp.)
"Great Value But DIY Needed"
5/5
What do you like best about Octopus CRM?

Compared with other LinkedIn Software this is priced at just $40 where others are $150 + per month...some even have the audacity to charge a $1500+ set up fee.

All software has a 100 connection request daily limit.

Octopus requires some getting used to and the handholding is only via email so DIY might be best on this platform. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

Support via email only.

Must log in daily and be manual.

Very confusing to operate.

Video tutorials are fast and vague.

Frustrating customer service. Review collected by and hosted on G2.com.

Shane B.
SB
Shane B.
Principal Cofounder
Small-Business (50 or fewer emp.)
"Excellent pairing of 'set it and forget it' and customization"
4.5/5
What do you like best about Octopus CRM?

The messaging and connections are great. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

The reporting and updating could be easier. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great way to increase your network"
4/5
What do you like best about Octopus CRM?

Ability to increase network is simple and very effective. It is quick and intuitive. Platform is inexpensive, and simple functions like expanding your LinkedIn network can be learned quickly. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

Ability to link campaigns together is weak. Campaigns must all be delivered at the same time. Very manual process and doesn't work well in a changing environment where prospects are continuing to be added. Review collected by and hosted on G2.com.
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