--- title: Octopus CRM Reviews meta_title: 'Octopus CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how Octopus CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 118 scale: '5' date_modified: '2026-10-17' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

Octopus CRM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automation features of Octopus CRM, significantly enhancing their LinkedIn outreach efficiency and saving time. (2 mentions)
Users find Octopus CRM to be extremely easy to use, enabling efficient LinkedIn outreach without hassle. (2 mentions)
Users appreciate the user-friendly interface of Octopus CRM, making it intuitive and easy to navigate. (2 mentions)
Users find the intuitive interface of Octopus CRM makes LinkedIn outreach effortless and efficient for them. (2 mentions)
Users praise the LinkedIn integration of Octopus CRM for simplifying outreach and significantly saving time. (2 mentions)
Users experience horrible customer support with Octopus CRM, struggling to resolve issues and often feeling ignored. (2 mentions)
Users find the lead management issues limiting, especially regarding messaging the same lead multiple times. (1 mentions)
Users find the outdated information limits Octopus CRM's effectiveness as a comprehensive solution beyond LinkedIn. (1 mentions)
Users find Octopus CRM too LinkedIn-specific, limiting broader CRM capabilities and flexibility in usage. (1 mentions)
Users express frustration with the horrible customer service that fails to effectively resolve subscription issues. (1 mentions)

5 Pros or Advantages of Octopus CRM

5 Cons or Disadvantages of Octopus CRM

Octopus CRM Reviews (118)

View 3 Video Reviews
Reviews

Octopus CRM Reviews (118)

View 3 Video Reviews
4.3
118 reviews
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Andres francisco v.
AV
Andres francisco v.
HR Consultant
Small-Business (50 or fewer emp.)
"Very usefull por LinkedIn high users"
5/5
What do you like best about Octopus CRM?

it is easy to use and with simple explanations. In addition, the user support is close and pleasant, I never had problems with my questions and queries. At the time, look for several simple but powerful tools, which are free or at least cheap, to help an entrepreneur like me, who wanted to fulfill a dream and meet the difficulties you face. In the world of recruiting specialized profiles, you need an ally to help you, especially since you cannot face the high costs that LinkedIn has. I am grateful to have found in Octopus an ally of my business. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

In some options I find it limited, as well as the price is high for countries where the US dollar is an expensive currency (such as Argentina, where the basic salary in dollars is USD200). I also do not like that there are several payment plans for few differences, perhaps it would be very good if those faithful users of lower plans can have prizes that allow us to have benefits from high plans Review collected by and hosted on G2.com.

Tyler C.
TC
Tyler C.
Technical Specialist
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The best extension I have ever used!"
5/5
What do you like best about Octopus CRM?

I love that I can just click and forget and everything works in the background. Its definitely a time saver. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I would like to see a few more actions added. For instance likes, comments, etc. Review collected by and hosted on G2.com.

Rick H.
RH
Rick H.
Director of Sales
Small-Business (50 or fewer emp.)
"A fraction the price of their competitors for Linkedin Lead Generation."
5/5
What do you like best about Octopus CRM?

Octopus CRM is a fraction the price of competing Linkedin outreach and data mining tools. For tens of dollars a month you get the same functionality as other services charging hundreds of dollars. It is intuitive to use and when I have reached out for support they were thorough and reasonably quick considering the time-zone difference. They offer a free trial and low-cost month-by-month subscription. Try it, you'll like it. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

Not a dislike, but the only missing feature is the ability to "blacklist" contacts from messaging. There are some contacts that I wish to keep, but don't want to message any longer. During Covid this became particularly acute as some contacts were laid off/furloughed. They will get positions again but in the meantime, it is insensitive to bulk messaging them with messages related to their previous position. One of the great features of Octopus CRM is the ability to create drip campaigns, but finding and removing individuals is not easy. A blacklist would solve that problem. Review collected by and hosted on G2.com.

Oras A.
OA
Oras A.
Founder
Small-Business (50 or fewer emp.)
"Easy to use and quite effective for LinkedIn Automation"
5/5
What do you like best about Octopus CRM?

- Simplicity.

- Quick video tutorials to explain every feature.

- Support. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

- Not showing limitations warnings. For instance, when I used it first, I started sending 50 connection requests per day and my account was flagged and I wasn't able to make new connection requests for 2 to 3 days. The support explained it to me clearly and advised me how to avoid it next time. It would be great if that was shown in the app before sending these request. Review collected by and hosted on G2.com.

Jack P.
JP
Jack P.
CEO, Managing Partner
Small-Business (50 or fewer emp.)
"Easier Than Imagined"
5/5
What do you like best about Octopus CRM?

Several things stand out with Octopus CRM. The most intelligent feature is using one tool, for one price, with multiple company LinkedIn accounts. Octopus is also simpler to use, compared to other apps I've tried, Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

The video tutorials run too fast. It would be helpful if they zoomed in on a feature when explaining details and key actions. Review collected by and hosted on G2.com.

Devesh S.
DS
Devesh S.
Partner
Small-Business (50 or fewer emp.)
"A very promising CRM for LinkedIn campaigns"
4.5/5
What do you like best about Octopus CRM?

How it interfaces with LinkedIn and helps track campaigns Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

The funnels implementation is not yet intuitive. Even after having watched the demo video I am unsure about the full features and how things work. There is not much documentation either Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"Not Automated!"
0/5
What do you like best about Octopus CRM?

If you have a lot of time and don't have much else to do in your business, you will have the time to manually go in everyday to manage your campaign. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

The fact that you need to go in daily, multiple times per day to transfer and launch each step of the campaign. They advertise automation but the process is all manual. Review collected by and hosted on G2.com.

Apostolos T.
AT
Apostolos T.
Head of Growth
Small-Business (50 or fewer emp.)
"Awesome software that makes your leadgen way easier!"
5/5
What do you like best about Octopus CRM?

The ease of use backed by very explanatory training videos Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I would love to be able to automate the funnel without me going into different steps of the process Review collected by and hosted on G2.com.

Terry L.
TL
Terry L.
Director Of Business Development
Small-Business (50 or fewer emp.)
"Make LinkedIn prospecting a breeze with Octopus CRM"
4/5
What do you like best about Octopus CRM?

The ability to manage LinkedIn connections and messages through Octopus. This helps my sales activity tremendously. Also the ability to easily send contacts to octopus through LinkedIn. The UI and UX is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

I would like the ability to create chain, multi step messages which Octopus does not have yet. Also the ability to manage LinkedIn connections like a true CRM would be nice. Currently only using Octopus to send requests and some times to automate the message sending process. Review collected by and hosted on G2.com.

Abhinav P.
AP
Abhinav P.
Technical Program Manager
Small-Business (50 or fewer emp.)
"Amazing bot software to send customised LinkedIn invites and track responses"
4.5/5
What do you like best about Octopus CRM?

Interface is very easy to use and has advanced features to track all leads. Response rate back is great. Review collected by and hosted on G2.com.

What do you dislike about Octopus CRM?

Could be a little less pricey as the plan on a month to month basis is a lil expensive Review collected by and hosted on G2.com.