Culture Cloud by O.C. Tanner Reviews & Product Details

The best thing I find about Culture Cloud by O.C. Tanner is its extremely wide variety and availability. If someone needs a gift card, Amazon gift cards are easily available. If you want to buy electronics, those options are also available. Even the smallest things can be found here, making it very easy to redeem them. To be honest, I have never found anything that I needed but wasn't listed here.

Moreover, the initial setup was very easy and the onboarding was good too. Customer service is also extremely effective; I had an issue which they resolved very well, and they also placed my order. For all these reasons, I truly feel very valued using this platform. Review collected by and hosted on G2.com.

Sometimes I feel that the shipping time is a bit longer than the delivery date. It might happen occasionally, but it's not a very big problem. Still, if you can speed up the delivery a bit, it would be good. Review collected by and hosted on G2.com.

This platform, though newer, has been easy to understand (design) and easy to use. The layout made it easy to navigate for customer support.

I like that it is a platform dedicated to recognition and appreciation but also gives external agent support and takes feedback.

I especially love the app that I use to appreciate persons while on the go. Review collected by and hosted on G2.com.

At first, I thought there was a glitch as my comment was short. My comment was short because I glanced at the prompt about '40 characters' assuming it was a limit I had to stay under. I almost did not complete this page until I began to type my longer comment. Only then I saw I could move forward. I would suggest removing the limitations on the box although I understand the value of feedback. If not, clarify the prompt. Review collected by and hosted on G2.com.

Easy to recognize colleagues and be recognized. Had an issue with getting an award approved (the approver's email had a typo) and the support person was prompt and kept me informed of the status until the issue was resolved. Review collected by and hosted on G2.com.

After my customer service experience, I got an email promising a gift card for a detailed review (no mention of timing). I wrote the review, then received an email saying "Unfortunately, your review was not one of the first we received and is therefore not eligible for a gift card." Huh? Felt cheated and came here to update my review accordingly. Review collected by and hosted on G2.com.

I love the products OC Tanner provides. I reached out through the chat for help with some previous orders I had placed, and the agent was incredibly kind and resolved everything fast. I was able to receive what I bought with my points within two minutes. I really wish more companies had a platform like this. The site is easy to navigate and i find myself on there frequently whether i have points or not . I also noticed recently that the products offered switch quite often. Review collected by and hosted on G2.com.

I don’t have any dislikes about Culture Cloud. I really love it. Review collected by and hosted on G2.com.

We use this service to recognise our employees, and the platform has been a great tool for that. We use it very frequently for most of our tasks. It’s been useful not only because it was easy to implement, but also because it integrates smoothly with other tools we rely on. When we’ve had questions, customer support has been easy to reach, and the support team responds quickly. It is a very easy tool to use indeed. Review collected by and hosted on G2.com.

Very rarely have I found that the products I wanted were not available. Review collected by and hosted on G2.com.

What I like best about O.C. Tanner is how easy, efficient, and intuitive the platform is to use—especially with its integration into Microsoft Teams, which makes recognition seamless within our daily workflow. The Celebrate You cards allow for quick, meaningful recognition that reinforces a strong culture of appreciation without adding extra steps. I also want to highlight how well O.C. Tanner handled our organization’s recent awards cycle, efficiently processing a very high volume while maintaining a smooth and positive experience. Additionally, the variety of redemption options allows team members to easily redeem points for high‑quality prizes or gift cards that feel truly rewarding. Review collected by and hosted on G2.com.

I have not experienced any concerns or dislikes. Overall, my experience has been very positive. The system is easy and efficient to use, the AI tools are extremely helpful in crafting thoughtful acknowledgment messages, and the support team is responsive and easy to work with. Review collected by and hosted on G2.com.

I recently ordered an item and, unfortunately, it arrived damaged. I contacted the O.C. Tanner support team to report the issue, and I was genuinely impressed with the level of service I received. Their team responded very quickly and clearly explained the steps needed to resolve the situation. After I provided photos showing the damage, they continued to be extremely responsive and reassuring throughout the process. They promptly arranged for a replacement item to be sent and let me know there was no need to return the broken one, which made everything incredibly easy and stress-free. Their professionalism, efficiency, and customer-focused approach turned what could have been a frustrating experience into a very positive one. I truly appreciate their quick action and outstanding support. Review collected by and hosted on G2.com.

All is good, so far! I have no complaints at this time! Review collected by and hosted on G2.com.

I really appreciated how simple it was to navigate the site; the abundance of features, combined with their clear implementation, made the experience very user-friendly. Although I didn't need to contact customer service, it was reassuring to know support was available if necessary. I intend to stay with this company for a long time, so I expect to use the site many more times in the future. Integris truly makes you feel valued, and I believe this reflects the company's commitment to its stated values from the very beginning. In a world were things are getting so costly it is nice to have an oppurtunity such as this to be valued and less stressed. Review collected by and hosted on G2.com.

Since it didn't display any links, I initially assumed it was spam. Review collected by and hosted on G2.com.

I recently redeemed my points for a watch from our company's online catalog. Dylon provided great support by advising on a timeframe and requesting a 'sign for' instruction for my package. Their support was great, even though it was my first time using the system and I didn't encounter any other issues. It's pretty easy to use. I value the online catalog and points system; the selection is great, and the process was intuitive. Review collected by and hosted on G2.com.

Better communication about timeframes would be nice, as my order has been pending for a week now, hence why I reached out today. Possibly an email after your order has been placed with an estimated timeframe for shipping etc. Review collected by and hosted on G2.com.

I personally love the ability to easily acknowledge and celebrate team members by sending quick messages and appreciation points. It's so motivating to see my team get recognized in seconds, and Culture Cloud by O.C. Tanner makes it easy to share positive feedback and show appreciation to my colleagues, bring smiles and build a cohesive team! Review collected by and hosted on G2.com.

Sometimes, depending on the gift I choose, I find it difficult to check whether the e-gift cards I redeem with points have been emailed, or to find out exactly when they were sent. It can be frustrating to have to wait a day or two for support to respond. I recommend improving the e-gift card tracking system to display statuses such as 'in processing' and 'emailed,' and to include an option to resend the email if it hasn't been received. Review collected by and hosted on G2.com.