Nothing useful in the Collaboration Cloud module for our needs. Review collected by and hosted on G2.com.

I’ve never been so frustrated with a research tool. NVivo Collaboration Cloud repeatedly failed to sync, produced cryptic errors, and forced my team into manual workarounds that wasted hours. The UI is confusing, the documentation is shallow, and support was slow/unhelpful when we reached out. This product broke collaborative workflows rather than enabling them. If your project is time-sensitive, do not rely on this. Review collected by and hosted on G2.com.

When the program works, the features for analysis are helpful. Review collected by and hosted on G2.com.

I wish I had never used NVivo 15. I cannot access my data reliably due to repeated, numerous issues with both the license and collaboration cloud features. The program runs painfully slowly, frequently crashes, and makes even basic tasks frustrating.

Customer support is only available via email — there is no option to speak with someone live — and response times are incredibly slow. This would be frustrating for any software, but it’s absolutely untenable for one that has so many ongoing problems and directly impacts access to research data.

Right now, I cannot access my data at all and have no timely way to get help resolving the issue. For a product that is marketed toward professional research, this level of instability and lack of support is unacceptable. I will never recommend NVivo to anyone in the future. Review collected by and hosted on G2.com.

It's a user-friendly and efficient system. Review collected by and hosted on G2.com.

Honestly, they have the worst customer service I have ever dealt with (not the people themselves, but the policies their reps have to uphold and the fact that they will not provide any answers over email and require Teams call to get basic answers). They sell perpetual licenses that now are effectively not useful a year later because they will not allow older versions (e.g., NVivo 14) to communicate with newer versions (NVivo 15) as a ploy to get more money. I will be switching to web-based subscription platforms like Dedoose. Unfortunately, they add in so many pitfalls to using the system in order to get you to buy the new version (where literally virtually nothing has changed in years beyond the fact that the newer versions can be accessed by the older versions) that I will no longer purchase any NVivo licenses and strongly recommend anyone who uses a team-based coding approach stays away from it. This has been an ongoing frustration I have had as a long-time NVivo user, but it has gotten substantially worse as they switch ownership to Lumivero. Also, just want to add that they make it very difficult for Mac and PC users to collaborate. Review collected by and hosted on G2.com.

NVivo is a popular qualitative data analysis software tool designed to assist researchers, academics, and professionals in managing, analyzing, and gaining insights from qualitative data. It is widely used in fields such as social sciences, market research, healthcare, and more. Review collected by and hosted on G2.com.

Data Import and Organization: NVivo allows users to import a wide variety of data types, including text, audio, video, and images. It excels in organizing and categorizing data, making it easy to manage and retrieve information.

Powerful Coding and Analysis: The software provides robust coding capabilities, enabling users to identify themes, patterns, and relationships within their data. It supports both in-vivo coding (open coding) and predefined coding schemes, making it adaptable to different research methodologies.

Data Visualization: NVivo offers several data visualization tools, including charts, graphs, and diagrams, which help users to present their findings effectively. The visualizations aid in understanding complex relationships and patterns within the data.

Mixed Methods Analysis: NVivo is flexible enough to handle both qualitative and quantitative data, making it suitable for mixed methods research. Researchers can import and integrate data from various sources for comprehensive analysis.

Team Collaboration: NVivo provides collaborative features that enable multiple users to work on the same project simultaneously. This is particularly useful for research teams and academic collaborations.

Transcription Support: The software includes tools for transcription and text-to-speech conversion, saving users time and effort when working with audio and video data. Review collected by and hosted on G2.com.

I wouldn't say anything is great about this expensive program that you can't find for cheaper elsewhere. Review collected by and hosted on G2.com.

Crashes. I have half of my audio files transcribed and coded while the other half I have not been able to upload for the past three weeks because of a system error that they cannot yet resolve. They do not have a customer service line that you can directly call and when you send a customer service message the email you receive tells you that they are working on the issue and that you just have to stay put. I have not been able to do vital work for the past three weeks because of this issue. I have gone back and forth requesting for updates and nothing. I have asked for a refund and they have ghosted me. Review collected by and hosted on G2.com.

What I like the most about Nvivo is its ability to organize information in various ways. It can be organized by user cases, research categories, or documents. Additionally, it has many options for analyzing the information obtained from fieldwork such as interviews or surveys. Review collected by and hosted on G2.com.

What I like the least about Nvivo is the access to the toolbar. Some options have very small text and it is not easy to understand which button is the correct one. Review collected by and hosted on G2.com.

Really easy to use for coding and qualitative analysis, really intuitive Review collected by and hosted on G2.com.

Visualisation features could use work especially thematic and conceptualisation maps are quite difficult to use Review collected by and hosted on G2.com.

NVivo does everything I need it to do. I like the many options to highlight, label, and code data. Review collected by and hosted on G2.com.

There is a steep learning curve to NVivo. That said, given the many options and needs of its users, this is understandable. Review collected by and hosted on G2.com.

The best thing about NVivo is how easy it is to search for and pull relevant text from large quantities of qualitative data once coded. Review collected by and hosted on G2.com.

The coding process is time intensive, and I don't find NVivo to be the most user-friendly or efficient when it comes to coding. Review collected by and hosted on G2.com.

User-friendly interface, features for qualitative coding, automatic transcription, annotation, audio coding, Review collected by and hosted on G2.com.

Time-consuming, expensive software, limited automatic coding features, no data visualization feature Review collected by and hosted on G2.com.