My favorite thing is their excellent, HUMAN (not AI) customer service. They seem to actually value their relationships with users. It matters that the customer service is available 24 hours/day, are US-based, fluent and unaccented English speakers, who are intelligent and understand how to get the job done. Please don't ever change this to cut corners.

Generally my results when using Notified are good. The platform is also easier to use than BusinessWire, EIN, and about as good as PR Newswire - but who can afford to use them anymore? Review collected by and hosted on G2.com.

Pricing can still be quite high. There is also the overall feeling that press releases are becoming outdated and less relevant in the modern communications era. Review collected by and hosted on G2.com.

What I really find of benefit about Notified is the media database. It allows me to check on my current contacts if I haven't heard from them in a while, or branch into new areas while knowing that the contacts I'm seeing are relevant, up to date, and engaged. It's easy to use and reliable. Review collected by and hosted on G2.com.

Some of the search functionality isn't as throughout as I'd like. I've been able to find media stories on my own that the search engine isn't picking up. Fortunately, Notified is very responsive and has been able to support me in ensuring that everything is included in the reports I generate. Review collected by and hosted on G2.com.

How user-friendly, intuitive and transparent the tool is. It's easy to navigate, submit a press release, and understand if there are any extra fees or limits based on our subscription. Review collected by and hosted on G2.com.

There is so much the platform can do that onboarding for everything takes some time, especially to understand reports and benefits of specific features like image carousels etc. Review collected by and hosted on G2.com.

Great UI, and helpful/quick support team Review collected by and hosted on G2.com.

Trainings for improved reach and credibility for investor audiences. Review collected by and hosted on G2.com.

Our company has used Notified for four years and I love how thorough their services are as well as the teams we work with! We're currently leveraging Notified for press releases (GlobeNewsWire), Newsroom hosting and management, media monitoring, and quarterly metrics and analysis. The Notified team takes the time to review each media mention and categorize it. This takes a lot of manual work off of our team while giving us confidence that the data is accurate. I also like the different KPIs that the media analysis reports offer -- share of voice, impressions, keyword prominence, key messages/topics, tonality, etc. We're able to get a deep understanding of our earned media performance as well as how we compare to our competitors each quarter. It helps us make data-driven decisions about our strategy and paint a clear picture of our contributions to the organization. I also appreciate how responsive the Notified team is to our inquiries. They are always willing to help find or even customize a solution for us! Review collected by and hosted on G2.com.

I honestly can't think of anything I dislike. I've used competitor offerings, like Cision, and find that Notified is a much more comprehensive service for our needs. Review collected by and hosted on G2.com.

Their customer service reps are SO helpful and easy to reach. They lay out options and have helped me make corrections for clients after releases have been submitted. Review collected by and hosted on G2.com.

The website can be hard to follow, especially when trying to upload a different image for each release. Review collected by and hosted on G2.com.

I like the options available for distribution. I am also glad you very a person’s ability to write. Review collected by and hosted on G2.com.

I wish you included at least one photo in distribution price. Extra cost is a pain. Review collected by and hosted on G2.com.

I use the Notified PR Platform for submitting press releases and updating an investor relations website. I find it submits PRs in a fairly easy way and think it's fairly straightforward. I also like that it gives the option for you guys to call us, which I think adds a nice human touch. Review collected by and hosted on G2.com.

The setup process was a pain and not easy. Review collected by and hosted on G2.com.

easy drag and drop -system for material. Review collected by and hosted on G2.com.

automatic comparison between Finnish and English versions would be great. Review collected by and hosted on G2.com.

The platform is easy to use and offers detailed reporting, particularly with the addition of the new AI citations feature. I have also found the customer service to be excellent overall. Review collected by and hosted on G2.com.

Honestly, I can't think of any drawbacks. Having worked in public relations for more than twenty years and used every wire service available, I have never been as satisfied as I am with Notified. Review collected by and hosted on G2.com.