Noibu Features
Agentic AI - Digital Experience Monitoring (DEM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (74)
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Single Sign On
Allow users to access multiple services after entering their login credentials once
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Chat/Messaging
Communicate using direct chat or messages within the system
Availability Testing
Test the availability of websites and/or browsers
Website Analytics
Track and analyze information regarding website visitors
Real-Time Analytics
Analyze and gain insights into data in real-time
Incident Management
Manage and track all disruptions and incidents
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Data Visualization
Graphical representation of data
Activity Tracking
Track and document all activities across devices, networks, and other systems
Configurable Alerts
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Mobile Alerts
Notifications via mobile devices
Visitor Tracking
Track visitors and purpose of visits
Issue Tracking
Record and follow the progress of every issue
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
API
Application programming interface that allows for integration with other systems/databases
For Websites
Software is used for working on online pages
Scheduled Testing
Run diagnostic tests at predetermined times
Ad hoc Reporting
Generate one-off reports that meet information requirements
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Workflow Management
Create, design and manage workflows for repetitive tasks
Debit/Credit Card Processing
Accept and process credit/debit card transactions
Root Cause Analysis
Identify and analyse the reasons behind accidents
Conditional Logic
Capability of a software or system to make decisions and perform actions based on specified conditions
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Response Management
Planning and managing of resources and procedures to mitigate the impact of events and incidents
Prioritization
Arrange tasks based on the level of priority or urgency
Dispute Management
Investigate and resolve disputes/issues using workflow, audit trails, and other system tools
Custom Fraud Rules
Rules that can be customized/created based on business requirements for fraud prevention
Real-time Alerts
Receive notification of issues as soon as they occur
Evidence Management
Administration and control of evidence related to investigations/cases
Rate of Return Analysis
Case Management
Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
API
Application programming interface that allows for integration with other systems/databases
Task Management
Create, manage and track all task activities and progression
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Payment Tracking
Track sent and received payments, invoices, and bills.
Payment Fraud Prevention
Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Refund Management
Oversee the process of issuing refunds
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
Risk Scoring
Assess and score risks using risk matrices
Predictive Analytics
Predict future data based on historical data sets
Chargeback Tracking
Track usage and chargeback for disputed transactions/expenses
AML Compliance
Anti-money laundering compliance helps businesses uncover suspicious financial activity
Financial Transaction Approval
Approve legitimate financial transactions after reviewing for fraud or other risks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Source Tracking
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Claims Tracking
Process of tracking new and submitted claims and the status of submitted claims
Real-Time Reporting
Active reporting of data and metrics
Management (3)
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Content Management
Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise.
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Alerts
Alert over email, text, phone call, or more to multiple parties.
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Budget Analysis
Provides information related to unnecessary spending and unused resources relating to their digital offerings.
Functionality (12)
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Alerting
Generates alerts for whenever a website goes down, experiences an error, makes a major change, or other events.
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Multi-Site Monitoring
Monitor multiple websites at once, organizing them with dashboards.
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Reporting
Generate reports manually or automatically about website performance.
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Multi-Channel Alerting
Alert over email, text, phone call, and more to multiple parties.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
FTP Monitoring
Mail Server Monitoring
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
Multi-Location Monitoring
Monitor networks, websites, or other assets across multiple locations
Real-Time Monitoring
Active monitoring of systems, applications, or networks
SSL Monitoring
Ensure SSL certifications are active
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Performance (4)
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Uptime Monitoring
Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.
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Performance Monitoring
Provides tools to track and measure application or website performance.
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Issue Tracking
Track problems and manage resolutions related to end-user experience issues.
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Resource Monitoring
Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
Agentic AI - Website Monitoring (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - E-Commerce Tools (3)
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Experience (3)
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Real-Time Monitoring
Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application.
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Session Replay
Tracks application and infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
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Behavioral Analysis
Allow administrators to gain valuable insights related to end-user behavior.
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