--- title: Nickel Reviews meta_title: 'Nickel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 277 reviews by the users' company size, role or industry to find out how Nickel works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 277 scale: '5' date_modified: '2026-11-04' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

Nickel Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Nickel, appreciating its seamless integration and responsive support. (98 mentions)
Users appreciate the easy and efficient ACH payment process with Nickel, enhancing their financial management experience. (81 mentions)
Users find the easy setup of Nickel quick and seamless, enhancing their experience in managing transactions. (53 mentions)
Users praise Nickel for its free ACH transfers, enhancing cost-effectiveness and simplifying financial processes significantly. (45 mentions)
Users praise Nickel's responsive customer support and easy setup, enhancing their experience in managing payments. (40 mentions)
Users note a lack of missing features, such as scheduling payments and improved transaction reliability on Nickel. (20 mentions)
Users report issues with invoicing problems, including slow payment processing and the need for more flexible payment options. (15 mentions)
Users experience delays in ACH payments, as processing times can vary and hinder reliable vendor communications. (12 mentions)
Users experience inconsistent lead times for ACH payments, complicating cash flow management despite overall satisfaction with Nickel. (10 mentions)
Users highlight invoicing issues with Nickel, noting difficulties in sending, tracking, and downloading invoices effectively. (10 mentions)

5 Pros or Advantages of Nickel

5 Cons or Disadvantages of Nickel

Nickel Reviews (277)

Reviews

Nickel Reviews (277)

4.9
277 reviews
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Daniel K.
DK
Daniel K.
Operations Administrator / Owner
Small-Business (50 or fewer emp.)
"Clean, Intuitive UI with Fast Invoicing and Excellent Support!"
5/5
What do you like best about Nickel?

Since migrating to Nickel from Stripe, the clean, simple, and intuitive UI has been at the top of my list of welcome changes. For my use case, Nickel has been a huge convenience. Setting up invoices for new customers takes about a minute per account. I also love the automatic recurring invoicing, and that I can easily upload the proper documentation when needed. I’ve only had to contact Support once, and it was a 10/10 experience—my issue was resolved very quickly. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

My only real knock here is that I still can’t set a recurring invoice to run indefinitely. I’m required to choose an end date, which means I then have to set my own reminders for when each invoice period ends so I can go back in and extend it. It’s a minor issue, but it creates what feels like unnecessary extra tri-annual setup on my end. Review collected by and hosted on G2.com.

Kat C.
KC
Kat C.
Office Manager
Small-Business (50 or fewer emp.)
"No Fees—A Big Win for Small Businesses"
5/5
What do you like best about Nickel?

I like that there are no fees, which is a big plus for a small business. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

I lag in getting your funds through ACH. Also I wish their was an app. Review collected by and hosted on G2.com.

Michael C.
MC
Michael C.
Director of Operations
Small-Business (50 or fewer emp.)
"Easy Onboarding, Great Interface, and Amazing Customer Service"
5/5
What do you like best about Nickel?

Ease of use - great interface AND amazing real person customer service. Could not believe how simple and efficient the onboarding process was, and the amazing integration to quick books! Review collected by and hosted on G2.com.

What do you dislike about Nickel?

noting so far - hoping in future, options for international currency. Review collected by and hosted on G2.com.

Peter M.
PM
Peter M.
Owner of a drone service company
Small-Business (50 or fewer emp.)
"Simple Payments with Free ACH Transfers"
5/5
What do you like best about Nickel?

Nickel lets me get paid easily without having to worry about anything. I like that ACH transfers are free and that I can split the cost of a credit card charge with my customer as an extra service. I use it to send invoices to my customers, and it makes things simple. Setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

No complains at all Review collected by and hosted on G2.com.

Jay G.
JG
Jay G.
CEO
Mid-Market (51-1000 emp.)
"Intuitive Billing with Easy Invoicing and Free ACH Payments"
5/5
What do you like best about Nickel?

Intuitive, free ACH payments. Easy invoicing! Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Not really anything to dislike. Would be good if recurring invoicing could be free, but a company does need to make money so I understand that this comes with premium. Review collected by and hosted on G2.com.

AS
ACTRON SECURITY S.
Bookkeeper/Administrative Asst
Small-Business (50 or fewer emp.)
"Nickel Makes Paying Bills and Charging Customers Easy"
5/5
What do you like best about Nickel?

Nickel is helpful as it is user friendly. Anyone can use it. It very convenient to pay bills and charge customers all in one forum Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Trying to add multiple bank accounts at least from my perspective it is not allow you utilize this. It would be helpful to be able to pull funds and deposit funds to more than one account Review collected by and hosted on G2.com.

Bill H.
BH
Bill H.
Small-Business (50 or fewer emp.)
"Effortless Expense Tracking and Reimbursement"
5/5
What do you like best about Nickel?

I really appreciate how Nickel helps us keep track of all the income and allows us to disperse funds effectively. It's extremely easy to use and makes managing our soccer club's expenses straightforward. I love it because it keeps everything well-organized and easy to track. Reimbursing people is also quite easy with Nickel. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Sometimes it's hard to see the memo line completely or a payment. Review collected by and hosted on G2.com.

Brandon S.
BS
Brandon S.
President
Small-Business (50 or fewer emp.)
"Easy to Use, Free Services, and Ideal for Small-Business ACH Payments"
5/5
What do you like best about Nickel?

The site is very easy to use, and it even provides some services at no cost to us. It’s a great option for small businesses looking to get into ACH payments for invoices as part of their AP management. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

I don't find anything lacking in the site. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Invoicing and Payment Links, with Room for Faster Payouts"
5/5
What do you like best about Nickel?

Nickel is really easy to use, and the interface is much better than other companies offering the same service. I like that it’s free, though I’d pay a small monthly fee to use it. It’s easy to create and send invoices or payment links, and I like being able to name invoices whatever I want. Payment links are easier to use when I send them to clients. Switching from LawPay was worthwhile because Nickel is easier to use and has a better interface, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

I wish Nickel had a payment option that would let me get paid quicker, but that's it. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Great, Cost-Effective Payment Solution for Small Businesses"
5/5
What do you like best about Nickel?

It's a great and cost-effective solution for payments for my small independent business. I'm not sure because our accountant primarily uses it, but it seems to integrate well. we also use: toast, gusto, 7shifts, margin edge, opsi, and quickbooks online. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Nothing comes to mind yet, but I haven't used it very much yet Review collected by and hosted on G2.com.