--- title: Nickel Reviews meta_title: 'Nickel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 277 reviews by the users' company size, role or industry to find out how Nickel works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 277 scale: '5' date_modified: '2026-11-04' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

Nickel Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Nickel, appreciating its seamless integration and responsive support. (98 mentions)
Users appreciate the easy and efficient ACH payment process with Nickel, enhancing their financial management experience. (81 mentions)
Users find the easy setup of Nickel quick and seamless, enhancing their experience in managing transactions. (53 mentions)
Users praise Nickel for its free ACH transfers, enhancing cost-effectiveness and simplifying financial processes significantly. (45 mentions)
Users praise Nickel's responsive customer support and easy setup, enhancing their experience in managing payments. (40 mentions)
Users note a lack of missing features, such as scheduling payments and improved transaction reliability on Nickel. (20 mentions)
Users report issues with invoicing problems, including slow payment processing and the need for more flexible payment options. (15 mentions)
Users experience delays in ACH payments, as processing times can vary and hinder reliable vendor communications. (12 mentions)
Users experience inconsistent lead times for ACH payments, complicating cash flow management despite overall satisfaction with Nickel. (10 mentions)
Users highlight invoicing issues with Nickel, noting difficulties in sending, tracking, and downloading invoices effectively. (10 mentions)

5 Pros or Advantages of Nickel

5 Cons or Disadvantages of Nickel

Nickel Reviews (277)

Reviews

Nickel Reviews (277)

4.9
277 reviews
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Pepey X.
PX
Pepey X.
Small-Business (50 or fewer emp.)
"Effortless Transaction Tracking with User-Friendly Design"
5/5
What do you like best about Nickel?

I use Nickel for work and it really helps me by keeping track of all of my transactions. I love how easy and user-friendly it is. Setting it up was super easy, and the ability to send an email link through the website is a feature I really appreciate because it's easy for recipients to understand. Previously, we were using a different product, Simple Swipe, which was complicated and expensive. Overall, Nickel has been a much smoother and more efficient experience. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

nothing! Review collected by and hosted on G2.com.

John B.
JB
John B.
President and CEO
Small-Business (50 or fewer emp.)
"Great payment processor for vendor payments"
5/5
What do you like best about Nickel?

Nickel is one of the best payment processing systems I’ve used for my business. It’s very easy to onboard vendors, and I especially like that they can enter their own banking information instead of me having to collect it myself. Payments are fast, reliable, and they just work. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

So far, I haven’t found anything I’d want to improve about Nickel. It does everything that I need it to do in regards to processing payments. Review collected by and hosted on G2.com.

Charles  R.
CR
Charles R.
Owner of Consulting Firm
Small-Business (50 or fewer emp.)
"Simple, Seamless QuickBooks Online Integration"
5/5
What do you like best about Nickel?

The simplicity and seamless integration with QuickBooks online Review collected by and hosted on G2.com.

What do you dislike about Nickel?

The free version is a little bit slow when it comes to receiving payments, it takes 3 business days for the money to arrive. I wish the paid version had a same day delivery or 1 day delivery option. Review collected by and hosted on G2.com.

HOA 8.
H8
HOA 8.
HOA President
Small-Business (50 or fewer emp.)
"Simple, Intuitive UI with Great Free-Plan Features and Zero-Cost ACH"
5/5
What do you like best about Nickel?

Simple and intuitive UI, great features on the base (free) plan, zero-cost ACH processing. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Some of the features we would use are not included on the base plan. We are able to work around it though. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"No-Fee ACH and Simple to Use"
5/5
What do you like best about Nickel?

No fees for ACH payments and a low card fee that I can choose how much of I pass on to the client are huge and the main reason I use Nickel. I am a very small, very new business and need just the basics - payment processing and simple invoices. Most other services charge too much for what I need. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Nothing huge. Occasionally it routes customers through Plaid to set up ACH and I wish that that was optional. Plaid is a hard no for a lot of my clients. That said it doesn't always seem to be an issue therefore it's working great for me. Review collected by and hosted on G2.com.

Victoria S.
VS
Victoria S.
Owner
Small-Business (50 or fewer emp.)
"Nickel Makes Payments and Reporting Easy for Our Small Business"
4.5/5
What do you like best about Nickel?

Nickel is extremely easy to use and integrates nicely with our small business. Reporting options are nice and we are able to track payments without any trouble. Fees are reasonable, and for our small business, we are able to pass them onto the customer. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

It does take a bit of time to get the funds unless you pay extra. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Clear, Easy Invoicing That Helps Avoid Credit Card Fees"
5/5
What do you like best about Nickel?

I like that Nickel makes it clear and simple to create and send invoices. People can choose to pay by credit card or ACH and see the fees upfront, so they can decide whether to pay the fees or save them with ACH. It avoids sneaking credit card fees in at the last minute. Nickel is user-friendly and easy to use, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

I don't know how well Nickel integrates with our CRM, Ontraport, and that's kind of holding me back as I consider replacing Stripe with it. Review collected by and hosted on G2.com.

Tiffany W.
TW
Tiffany W.
Project Coordinator
Small-Business (50 or fewer emp.)
"Nickel Streamlined Our Payments with Secure, Effortless Direct Deposit"
5/5
What do you like best about Nickel?

Nickel has been a wonderful payment processing platform for our construction company. It has saved us a significant amount of time by eliminating the need to manually issue payments, and our vendors appreciate the security and convenience of signing up for direct deposit.

Since implementing Nickel, we've reduced our payment processing time by days and improved the efficiency of our accounts payable operations. The platform is easy to set up, straightforward to use, and focuses on doing exactly what businesses need without adding unnecessary features that can make other systems more complicated and expensive. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

I don’t have any dislikes about the Nickel system to date. Nickel has been a reliable and efficient solution for our team, and I would highly recommend it to businesses looking to streamline their payment processes. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Payments with Seamless QuickBooks Integration"
5/5
What do you like best about Nickel?

I find Nickel a great choice for managing payments in my company. I appreciate that emailed payments go directly to my clients, avoiding spam, and include invoices from QuickBooks. The copy feature to insert the payment link into emails and texts is something I really like and use often. The seamless integration with QuickBooks without any disruptions to my bookkeeping or invoicing is a big plus for me. I'm saving a lot of money on ACH payments and can now offer credit card payments without having to figure out the customer's preferred payment method in advance. The switch to Nickel has been smooth, with the initial setup being simple and easy, and there have been no complaints so far. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

I find the integration with DocuSign could be improved. Currently, I have to send the sales contract through DocuSign and the invoice through Nickel separately. It would be better for customers to get everything in one email. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Cost-Effective and User-Friendly Payment Solution"
5/5
What do you like best about Nickel?

I like Nickel's easy-to-use payment portal because it allows our customers to pay without sharing their credit card information and they can pay remotely. I appreciate Nickel's pricing structure, which is very cost-efficient for small businesses for processing ACH debits and making ACH credit payments. The interface is also good. We're trying Nickel Balance for faster payments and a bit of extra interest. I think Nickel is a great platform because of its responsive website and the free ACH payments. The ability to use a payment portal with a custom domain name makes it secure and convenient for our customers. Additionally, having API compatibility is good for our future growth and development. The cost structure, the responsive website, and good customer service influenced our decision to use Nickel. The initial setup was easy, which worked great for us. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

lack of same day ACH, lack of Plaid integration in the payment portal Review collected by and hosted on G2.com.