--- title: Nickel Reviews meta_title: 'Nickel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 277 reviews by the users' company size, role or industry to find out how Nickel works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 277 scale: '5' date_modified: '2026-11-04' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

Nickel Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Nickel, appreciating its seamless integration and responsive support. (98 mentions)
Users appreciate the easy and efficient ACH payment process with Nickel, enhancing their financial management experience. (81 mentions)
Users find the easy setup of Nickel quick and seamless, enhancing their experience in managing transactions. (53 mentions)
Users praise Nickel for its free ACH transfers, enhancing cost-effectiveness and simplifying financial processes significantly. (45 mentions)
Users praise Nickel's responsive customer support and easy setup, enhancing their experience in managing payments. (40 mentions)
Users note a lack of missing features, such as scheduling payments and improved transaction reliability on Nickel. (20 mentions)
Users report issues with invoicing problems, including slow payment processing and the need for more flexible payment options. (15 mentions)
Users experience delays in ACH payments, as processing times can vary and hinder reliable vendor communications. (12 mentions)
Users experience inconsistent lead times for ACH payments, complicating cash flow management despite overall satisfaction with Nickel. (10 mentions)
Users highlight invoicing issues with Nickel, noting difficulties in sending, tracking, and downloading invoices effectively. (10 mentions)

5 Pros or Advantages of Nickel

5 Cons or Disadvantages of Nickel

Nickel Reviews (277)

Reviews

Nickel Reviews (277)

4.9
277 reviews
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Nicky C.
NC
Nicky C.
Manager, Customer Success
Small-Business (50 or fewer emp.)
"Efficient, and User-Friendly Payment Solution"
5/5
What do you like best about Nickel?

I really appreciate how easy Nickel is to integrate with QuickBooks, making it simple to collect payments through a payment link. The custom domain feature is great for branding invoices sent to customers. I value that Nickel has a generous free-tier, especially when compared to the fees charged by QuickBooks. The simplicity of the interface makes it effortless to onboard employees and handle payment collections. It's easy to use, and I love being able to send or resend a payment request with just two clicks, as well as complete bill payments the same way. The user experience and interface make it easy to click a button and make a payment, which suits my small business needs perfectly. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Nothing. Review collected by and hosted on G2.com.

NC
Nicky C.
Small-Business (50 or fewer emp.)
"Efficient, and User-Friendly Payment Solution"
5/5
What do you like best about Nickel?

I really appreciate how easy Nickel is to integrate with QuickBooks, making it simple to collect payments through a payment link. The custom domain feature is great for branding invoices sent to customers. I value that Nickel has a generous free-tier, especially when compared to the fees charged by QuickBooks. The simplicity of the interface makes it effortless to onboard employees and handle payment collections. It's easy to use, and I love being able to send or resend a payment request with just two clicks, as well as complete bill payments the same way. The user experience and interface make it easy to click a button and make a payment, which suits my small business needs perfectly. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Nothing. Review collected by and hosted on G2.com.

JN
Jeff N.
CEO
Small-Business (50 or fewer emp.)
"The best of payment processors -Exactly What Our Startup Needed"
5/5
What do you like best about Nickel?

Nickel was the answer to a critical business need for my startup. I needed to be able to pay my contractors via credit card while building revenue. There are other companies that provide this service but they wanted me to jump through hoops to get approved and I didn't have time for that. Setup and approval was very fast for Nickel. It is cost-effective, intuitive, and allows anyone I authorize to make payments through it. Exactly what I needed. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Honestly, I don't see any. They have proven to be the best of the payment processors. Review collected by and hosted on G2.com.

Andrew C.
AC
Andrew C.
Freelance Interpreter
Small-Business (50 or fewer emp.)
"Easy ACH and Client Payments"
5/5
What do you like best about Nickel?

Nickel makes ACH transfers quick and easy, and it makes it easy for me as a sole entrepreneur to pay myself regularly. I don’t mind the wait for payment. I also like that I can accept online payments and let clients pay the charge. The initial setup was very, very easy. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

I wish I could schedule payments, though I understand that has to be a paid service. No native accounting software. Review collected by and hosted on G2.com.

Nick S.
NS
Nick S.
Small-Business (50 or fewer emp.)
"Efficient Payments with a Simple Setup"
5/5
What do you like best about Nickel?

I love the ability to be paid online without the need for trips to the bank. Nickel minimizes the time it takes to pay certain bills and virtually eliminates reliance on the postal service to receive payment for work completed. The setup was fairly simple too. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

The sign in process is a bit buggy in my opinion. The site does not have a feature to remember your login until you type the email in. That's honestly a little thing though. Not a big deal. The free features of Nickel come with the 3 business day caveat on payments out and in. For a free service though I can deal with that. Review collected by and hosted on G2.com.

O H I . O H I . F A R M S W.
OW
O H I . O H I . F A R M S W.
Owner
Small-Business (50 or fewer emp.)
Originally submitted 5/15/2026
"Reliable Payment Solution! 10/10 recommend!"
5/5
What do you like best about Nickel?

I love the ease of paying people with Nickel. It's very reliable compared to writing checks or using other services like Venmo, which wasn't always reliable. We love that it's free to pay people, reliable, and it sends receipts so that vendors know when their payment will come through. The initial setup was extremely easy. Customer service is so quick. Someone is always there to answer questions/help quickly. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Once there was a glitch where the payments we made with Nickel showed up on our business account in a different way, making us think we were being hacked. Instead of showing the name of the person we paid, it showed that we were paying our own business name. It was confusing and we closed our entire account down. Our book keeper helped us figure out that the payments were actually through nickel, and we were able to reverse our frozen account and all was well. It was confusing for the day, but it never happened again. Review collected by and hosted on G2.com.

Lindsay L.
LL
Lindsay L.
Small-Business (50 or fewer emp.)
"Easy, Affordable ACH Payment Plans, but Support Is Slow"
5/5
What do you like best about Nickel?

I like that Nickel is super easy to use, solves a real problem for us, and comes at an affordable price. We can set up automatic payment plans for ACH bank transfers instead of manually processing payments every month. Setup was super easy and didn’t take much time at all. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

When I had a problem and was looking for help, support took a while to respond, and I ended up figuring things out on my own before they got back to me. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
Originally submitted 10/24/2025
"Cost-Effective ACH Transfers Made Easy"
5/5
What do you like best about Nickel?

I appreciate Nickel for offering free ACH transfers, which significantly benefits my accounts receivable process by eliminating the fees that other companies typically charge. The fact that this service is provided for free adds incredible value and makes Nickel a cost-effective choice for managing financial transactions. Setting up Nickel was also smooth and straightforward, contributing positively to the overall user experience. The free nature of its core features, such as ACH transfers, stands out as a major factor that would encourage me to continue using Nickel and recommend it to others. This aligns with my dissatisfaction with QuickBooks and emphasizes Nickel's ability to provide an essential service without unnecessary charges. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

I would like Nickel to make international payments free. Review collected by and hosted on G2.com.

Magda F.
MF
Magda F.
Project Coordinator
Small-Business (50 or fewer emp.)
"Intuitive, Easy-to-Use Payment Platform for Small to Mid-Sized Businesses"
5/5
What do you like best about Nickel?

I like that it's very intuitive and easy to use. It's the perfect payment platform for small to medium businesses like ours Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Right now, it's annoying that it asks me for a verification code every time I log in. It would be nice to maybe get it asked for once a day not every single time Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Nickel Transformed Our Cash Flow Efficiency"
5/5
What do you like best about Nickel?

I really like Nickel because it's incredibly easy to use and it integrates seamlessly with QuickBooks. Some of our customers were slow to pay, and paid by paper check. This alleviates that issue and has significantly improved our cash flow. This quick access means we can pay our bills faster and keep our vendors happy. Additionally, the integration with QuickBooks is great because when I create an invoice there, it automatically syncs with Nickel so I can easily send payment links to customers. It's efficient and effective. Review collected by and hosted on G2.com.

What do you dislike about Nickel?

Initially, my bank was suspicious of the risks in allowing a third party to access account information, which posed some challenges at first. Fortunately, once this issue was resolved, setting up the service became super easy. However, the initial hesitation from the bank was a bit of a hurdle. Review collected by and hosted on G2.com.