The G2 on Nextbillion.ai

Nextbillion.ai Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the outstanding customer support of Nextbillion.ai, noting their quick responses and helpfulness in solving problems. (12 mentions)

Users appreciate the ease of use of Nextbillion.ai, benefiting from quick onboarding and excellent customer support. (9 mentions)

Users appreciate the Route Optimization of Nextbillion.ai, saving time and money with efficient package assignments and navigation. (9 mentions)

Users value the feature-rich and cost-effective solutions of Nextbillion.ai, enhanced by exceptional customer support. (8 mentions)

Users highlight the affordable pricing of Nextbillion.ai, providing excellent value for powerful Maps APIs and services. (7 mentions)

Users find the feature limitations of Nextbillion.ai restrictive, especially with coordinate support and missing console functionalities. (2 mentions)

Users feel that Nextbillion.ai requires more experience with foreign customers to enhance service adaptation to their needs. (2 mentions)

Users find the lack of live chat support frustrating and desire more technical assistance for their queries. (2 mentions)

Users note a lack of communication barriers with foreign customers, affecting the product's adaptability to their needs. (1 mentions)

Users find that cost and usage confusion makes it difficult to navigate the Nextbillion.ai website effectively. (1 mentions)

5 Pros or Advantages of Nextbillion.ai

1. Customer Support

Users highlight the outstanding customer support of Nextbillion.ai, noting their quick responses and helpfulness in solving problems.

See 12 mentions

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Félix M.

Small-Business (50 or fewer emp.)

4.5/5

"We are just starting to use nextbillion, but so far it's been a good experience."

What do you like about Nextbillion.ai?

The team is always available to help us and solve implementation problems.

Abdul Rehman K.

Mid-Market (51-1000 emp.)

5.0/5

"Good experience with Mapping APIs"

What do you like about Nextbillion.ai?

Accuracy and Customer support along with affordability.

2. Ease of Use

Users appreciate the ease of use of Nextbillion.ai, benefiting from quick onboarding and excellent customer support.

See 9 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Optimisation of home visits for customers"

What do you like about Nextbillion.ai?

We use the Route Optimization API from nextbillion on our app and that helps us allocate Jobs to different beautician partners who visit customer loca

Morne V.

Small-Business (50 or fewer emp.)

5.0/5

"Nexbillion is an affordable API first route optimization platform"

What do you like about Nextbillion.ai?

Good customizable feature set. Easy to use API documentation for quick onboarding. Good customer service.

3. Route Optimization

Users appreciate the Route Optimization of Nextbillion.ai, saving time and money with efficient package assignments and navigation.

See 9 mentions

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Verified User

Enterprise (> 1000 emp.)

5.0/5

"Scaled up and improvised technology service for location in public infra planning"

What do you like about Nextbillion.ai?

Taking care of the minute details into distance calculations and optimization. This innovative approach completely transformed the way we look at rela

Tanmay G.

Small-Business (50 or fewer emp.)

4.0/5

"Use case distance time matrix"

What do you like about Nextbillion.ai?

It has got all the products, one is looking for in a routing application

4. Features

Users value the feature-rich and cost-effective solutions of Nextbillion.ai, enhanced by exceptional customer support.

See 8 mentions

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Tanmay G.

Small-Business (50 or fewer emp.)

4.0/5

"Use case distance time matrix"

What do you like about Nextbillion.ai?

It has got all the products, one is looking for in a routing application

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Best location technology service for Public transport planning"

What do you like about Nextbillion.ai?

NextBillion.ai's innovative approach completely transformed the way we handle distance calculations and optimization. Their powerful algorithms take i

5. Affordable Pricing

Users highlight the affordable pricing of Nextbillion.ai, providing excellent value for powerful Maps APIs and services.

See 7 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Product & a Great Customer Support Team"

What do you like about Nextbillion.ai?

The APIs where failrly easy to implement; the team were very helpful. Next billion is feature rich & same time light on the pocket. The be

Verified User

Mid-Market (51-1000 emp.)

4.5/5

""Transforming the Next Era of Logistics and Distribution""

What do you like about Nextbillion.ai?

1. The utilization of a distance matrix enables us to deliver exceptional services to our valued customers, all while maintaining an incredibly afford

5 Cons or Disadvantages of Nextbillion.ai

1. Feature Limitations

Users find the feature limitations of Nextbillion.ai restrictive, especially with coordinate support and missing console functionalities.

See 2 mentions

See Related User Reviews

Srinivas J.

Small-Business (50 or fewer emp.)

4.5/5

"NetBillion Distance Matrix API"

What do you dislike about Nextbillion.ai?

It supports only 25 multiple co-ordinates

Kevin X.

Small-Business (50 or fewer emp.)

4.5/5

"Seamless sales experience, everything working as expected"

What do you dislike about Nextbillion.ai?

Some features missing from console like API quota

2. Improvement Needed

Users feel that Nextbillion.ai requires more experience with foreign customers to enhance service adaptation to their needs.

See 2 mentions

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Geeta S.

Small-Business (50 or fewer emp.)

4.5/5

"Customer Support consultant"

What do you dislike about Nextbillion.ai?

I have not experienced anything bad or negative but can be improved.

Félix M.

Small-Business (50 or fewer emp.)

4.5/5

"We are just starting to use nextbillion, but so far it's been a good experience."

What do you dislike about Nextbillion.ai?

They need more experience with foreign customers and to know their needs in order to better adapt them.

3. Poor Customer Support

Users find the lack of live chat support frustrating and desire more technical assistance for their queries.

See 2 mentions

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Subhankar R.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing VRP Optimization API for Easy Dispatch & Routing"

What do you dislike about Nextbillion.ai?

There haven't been any hiccups we have faced. We were helped by the solution engineers during our implementation and also support response is quick. T

Tanmay G.

Small-Business (50 or fewer emp.)

4.0/5

"Use case distance time matrix"

What do you dislike about Nextbillion.ai?

A bit more technical assistance required

4. Communication Barriers

Users note a lack of communication barriers with foreign customers, affecting the product's adaptability to their needs.

See 1 mentions

See Related User Reviews

Félix M.

Small-Business (50 or fewer emp.)

4.5/5

"We are just starting to use nextbillion, but so far it's been a good experience."

What do you dislike about Nextbillion.ai?

They need more experience with foreign customers and to know their needs in order to better adapt them.

5. Confusion

Users find that cost and usage confusion makes it difficult to navigate the Nextbillion.ai website effectively.

See 1 mentions

See Related User Reviews

Morne V.

Small-Business (50 or fewer emp.)

5.0/5

"Nexbillion is an affordable API first route optimization platform"

What do you dislike about Nextbillion.ai?

Cost and usage can be made easier to understand on the website

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Geeta S.

Customer Support- Lead

Small-Business (50 or fewer emp.)

7/27/2025

"Customer Support consultant"

4.5/5

What do you like best about Nextbillion.ai?

Nextbillion.ai offers advanced AI solutions that streamline business processes and deliver actionable insights. With its intuitive interface and continuous innovation, it is an invaluable tool for organizations pursuing digital transformation. Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

I have not experienced anything bad or negative but can be improved. Review collected by and hosted on G2.com.

Taylor D.

Chief Technology Officer

Small-Business (50 or fewer emp.)

12/9/2024

"Works great, responsive Dev team"

5/5

What do you like best about Nextbillion.ai?

NextBillion allowed us to consolidate several infrastructure providers in one, the APIs are easy to use and have great documentation. Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

We had an issue with one of the geocoding APIs, but within 3 weeks the dev team took on an enhancement to make it better. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

4/17/2025

"Amazing Customer Service!"

5/5

What do you like best about Nextbillion.ai?

Their customer service is outstanding. They understand their customers' plight and provide lightning-quick responses. Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

Nothing really. Yet to find something to dislike. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

2/14/2025

"Excellence is at the forefront of NextBillion"

5/5

What do you like best about Nextbillion.ai?

The technical integration is seamless via the propvided API(s). The customer success, support and product support is excellent Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

Nothing at all. In every situation throughout the process NextBillion were faultless Review collected by and hosted on G2.com.

Abdul Rehman K.

Senior Software Engineer

Mid-Market (51-1000 emp.)

6/9/2024

"Good experience with Mapping APIs"

5/5

What do you like best about Nextbillion.ai?

Accuracy and Customer support along with affordability. Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

Nothing as of now, will update if there's any. Review collected by and hosted on G2.com.

What problems is Nextbillion.ai solving and how is that benefiting you?

For our use case we need to restrict our user to make prescription from certain location. we want to restrict user to create prescription apart from the desired location to ensure prescription credability. We are using nextbillion's geocoding APIs to internally geofence doctors location which in turn allowing the doctors to create prescription. This has significantly improved the accuracy of prescription that's flowing in the system. Review collected by and hosted on G2.com.

Kevin X.

Research Assistant

Small-Business (50 or fewer emp.)

8/24/2024

"Seamless sales experience, everything working as expected"

4.5/5

What do you like best about Nextbillion.ai?

It provided the same functionality as my previous provider at a lower cost Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

Some features missing from console like API quota Review collected by and hosted on G2.com.

Aniket S.

Product Manager

Enterprise (> 1000 emp.)

6/7/2024

"Location Tech APIs from Nextbillion.ai"

5/5

What do you like best about Nextbillion.ai?

APIs are rich in features along with amazing customer support Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

Nothing as of now, I'll update in case I find any Review collected by and hosted on G2.com.

Félix M.

CEO

Small-Business (50 or fewer emp.)

7/18/2024

"We are just starting to use nextbillion, but so far it's been a good experience."

4.5/5

What do you like best about Nextbillion.ai?

The team is always available to help us and solve implementation problems. Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

They need more experience with foreign customers and to know their needs in order to better adapt them. Review collected by and hosted on G2.com.

Sidharthshankar P.

Senior Director

Mid-Market (51-1000 emp.)

12/29/2023

"Good Experience"

4.5/5

What do you like best about Nextbillion.ai?

Iscohrone API is quite useful. Quick and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

Nothing as of now. All use cases are covered Review collected by and hosted on G2.com.

Shaikh A.

Product Manager

Small-Business (50 or fewer emp.)

12/18/2023

"Very much satisfied with the services."

5/5

What do you like best about Nextbillion.ai?

Services and customer query resolution time were very good. Also, the UI is easy to access.

Integration is smooth and easy to implement on both Android and ios. Review collected by and hosted on G2.com.

What do you dislike about Nextbillion.ai?

I haven't find any encounter up til now. Review collected by and hosted on G2.com.

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Field Service Management

Route Planning

Last Mile Delivery

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Pros and Cons Details

4.7 out of 5 stars

Nextbillion.ai Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

5 Pros or Advantages of Nextbillion.ai

1. Customer Support

2. Ease of Use

3. Route Optimization

4. Features

5. Affordable Pricing

5 Cons or Disadvantages of Nextbillion.ai

1. Feature Limitations

2. Improvement Needed

3. Poor Customer Support

4. Communication Barriers

5. Confusion

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Nextbillion.ai Reviews (62)

Nextbillion.ai Reviews (62)

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