--- title: Nextbillion.ai Reviews meta\_title: 'Nextbillion.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 63 reviews by the users' company size, role or industry to find out how Nextbillion.ai works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 63 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution --- ### Nextbillion.ai Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **outstanding customer support** of Nextbillion.ai, appreciating their quick and effective assistance. [(5 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1078004&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Nextbillion.ai, highlighting its intuitive APIs and excellent documentation for onboarding. [(4 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1078027&qs=pros-and-cons#reviews) Users commend the **Route Optimization API** from Nextbillion.ai for efficiently scheduling and reducing operational costs. [(4 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1077393&qs=pros-and-cons#reviews) Users appreciate the **affordable pricing** of Nextbillion.ai, which offers excellent value and extensive features even in the free tier. [(3 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1077106&qs=pros-and-cons#reviews) Users value the **easy-to-use API integration** that facilitates seamless scheduling and optimizes operations effectively. [(3 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1076872&qs=pros-and-cons#reviews) Users face **mapping issues** with the interface and geocoding APIs, though improvements are underway by the support team. [(2 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1968175&qs=pros-and-cons#reviews) Users point out the lack of **live chat support** , which can hinder timely assistance when issues arise. [(2 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1077153&qs=pros-and-cons#reviews) Users face challenges with the **complex interface** of Nextbillion.ai, which can hinder user experience. [(1 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=2435115&qs=pros-and-cons#reviews) Users find the **cost and usage confusing** , seeking clearer information on the Nextbillion.ai website. [(1 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=2085633&qs=pros-and-cons#reviews) Users find **feature limitations** in Nextbillion.ai, particularly the absence of important console capabilities like API quota management. [(1 mentions)](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1077580&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Nextbillion.ai ##### 1. Customer Support Users highlight the **outstanding customer support** of Nextbillion.ai, appreciating their quick and effective assistance. [ See 5 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1078004&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Amazing Customer Service!" What do you like about Nextbillion.ai? Their customer service is outstanding. They understand their customers' plight and provide lightning-quick responses. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellence is at the forefront of NextBillion" What do you like about Nextbillion.ai? The technical integration is seamless via the propvided API(s). The customer success, support and product support is excellent ##### 2. Ease of Use Users appreciate the **ease of use** of Nextbillion.ai, highlighting its intuitive APIs and excellent documentation for onboarding. [ See 4 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1078027&qs=pros-and-cons#reviews) See Related User Reviews ![Taylor D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor D.") TD Taylor D. Small-Business (50 or fewer emp.) 5.0/5 "Works great, responsive Dev team" What do you like about Nextbillion.ai? NextBillion allowed us to consolidate several infrastructure providers in one, the APIs are easy to use and have great documentation. MV Morne V. Small-Business (50 or fewer emp.) 5.0/5 "Nexbillion is an affordable API first route optimization platform" What do you like about Nextbillion.ai? Good customizable feature set. Easy to use API documentation for quick onboarding. Good customer service. ##### 3. Route Optimization Users commend the **Route Optimization API** from Nextbillion.ai for efficiently scheduling and reducing operational costs. [ See 4 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1077393&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Optimisation of home visits for customers" What do you like about Nextbillion.ai? We use the Route Optimization API from nextbillion on our app and that helps us allocate Jobs to different beautician partners who visit customer loca ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "If you're looking for a Location Tech, NextBillion is the best option" What do you like about Nextbillion.ai? NextBillion.ai's VRP solver for route optimization is top-notch. It really helped us. Moreover, their free tier option provides a lot of features for ##### 4. Affordable Pricing Users appreciate the **affordable pricing** of Nextbillion.ai, which offers excellent value and extensive features even in the free tier. [ See 3 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1077106&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin X.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin X.") KX Kevin X. Small-Business (50 or fewer emp.) 4.5/5 "Seamless sales experience, everything working as expected" What do you like about Nextbillion.ai? It provided the same functionality as my previous provider at a lower cost DK deepak k. Small-Business (50 or fewer emp.) 5.0/5 "Software developer" What do you like about Nextbillion.ai? Good Support and less API cost, flexible integration ##### 5. API Integration Users value the **easy-to-use API integration** that facilitates seamless scheduling and optimizes operations effectively. [ See 3 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1076872&qs=pros-and-cons#reviews) See Related User Reviews MV Morne V. Small-Business (50 or fewer emp.) 5.0/5 "Nexbillion is an affordable API first route optimization platform" What do you like about Nextbillion.ai? Good customizable feature set. Easy to use API documentation for quick onboarding. Good customer service. DK deepak k. Small-Business (50 or fewer emp.) 5.0/5 "Software developer" What do you like about Nextbillion.ai? Good Support and less API cost, flexible integration ### 5 Cons or Disadvantages of Nextbillion.ai ##### 1. Mapping Issues Users face **mapping issues** with the interface and geocoding APIs, though improvements are underway by the support team. [ See 2 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1968175&qs=pros-and-cons#reviews) See Related User Reviews ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 4.5/5 "Impressive Platform Capabilities" What do you dislike about Nextbillion.ai? I did experience some minor issues with the Map Editor app interface. The support team are looking into this. ![Taylor D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor D.") TD Taylor D. Small-Business (50 or fewer emp.) 5.0/5 "Works great, responsive Dev team" What do you dislike about Nextbillion.ai? We had an issue with one of the geocoding APIs, but within 3 weeks the dev team took on an enhancement to make it better. ##### 2. Poor Customer Support Users point out the lack of **live chat support** , which can hinder timely assistance when issues arise. [ See 2 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1077153&qs=pros-and-cons#reviews) See Related User Reviews ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 4.5/5 "Impressive Platform Capabilities" What do you dislike about Nextbillion.ai? I did experience some minor issues with the Map Editor app interface. The support team are looking into this. SR Subhankar R. Small-Business (50 or fewer emp.) 5.0/5 "Amazing VRP Optimization API for Easy Dispatch & Routing" What do you dislike about Nextbillion.ai? There haven't been any hiccups we have faced. We were helped by the solution engineers during our implementation and also support response is quick. T ##### 3. Complex Interface Users face challenges with the **complex interface** of Nextbillion.ai, which can hinder user experience. [ See 1 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=2435115&qs=pros-and-cons#reviews) See Related User Reviews ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 4.5/5 "Impressive Platform Capabilities" What do you dislike about Nextbillion.ai? I did experience some minor issues with the Map Editor app interface. The support team are looking into this. ##### 4. Confusion Users find the **cost and usage confusing** , seeking clearer information on the Nextbillion.ai website. [ See 1 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=2085633&qs=pros-and-cons#reviews) See Related User Reviews MV Morne V. Small-Business (50 or fewer emp.) 5.0/5 "Nexbillion is an affordable API first route optimization platform" What do you dislike about Nextbillion.ai? Cost and usage can be made easier to understand on the website ##### 5. Feature Limitations Users find **feature limitations** in Nextbillion.ai, particularly the absence of important console capabilities like API quota management. [ See 1 mentions ](https://www.g2.com/products/nextbillion_ai/reviews?filters%5Bsentiment_snippet%5D=1077580&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin X.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin X.") KX Kevin X. Small-Business (50 or fewer emp.) 4.5/5 "Seamless sales experience, everything working as expected" What do you dislike about Nextbillion.ai? Some features missing from console like API quota ## Top-Rated Alternatives [ ![project44](https://images.g2crowd.com/uploads/product/hd_favicon/74ab93f87023e3593ca1f89220b6cdf5/project44.svg "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![SalesRabbit](https://images.g2crowd.com/uploads/product/hd_favicon/1525125263/salesrabbit.svg "SalesRabbit") SalesRabbit 4.5/5(433) ](https://www.g2.com/products/salesrabbit/reviews) [ ![Verizon Connect](https://images.g2crowd.com/uploads/product/hd_favicon/89ef68a63ead4eb7fc8885260af3ef56/verizon-connect.svg "Verizon Connect") Verizon Connect 3.8/5(966) ](https://www.g2.com/products/verizon-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/nextbillion_ai/competitors/alternatives) DK deepak k. Small-Business (50 or fewer emp.) 7/20/2023 "Software developer" 5/5 What do you like best about Nextbillion.ai? Good Support and less API cost, flexible integration Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? We don't feel any drawbacks till now.... Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? Route optimization, getting distance ETA between driver and employee, using map tiles Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") IO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 7/11/2023 "Scaled up and improvised technology service for location in public infra planning" 5/5 What do you like best about Nextbillion.ai? Taking care of the minute details into distance calculations and optimization. This innovative approach completely transformed the way we look at relative distances. Critical factors taken into account, such as road networks, traffic patterns, and constraints, which provides accurate and reliable distance matrix results that are essential for effective decision-making feed to the algorithm. Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? As of today, I do not feel that there is anything I dislike about the product. Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? We were trying to simulate large and complex routing scenarios, enabling to make data-driven decisions with confidence and accuracy with real time scenarios. They provided fast and precise distance calculations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John P.") JP John P. Inventory Planning Manager Mid-Market (51-1000 emp.) 6/29/2023 "Greater efficiency, cost of doing business, accuracy and larger supply chain efficiencies" 4.5/5 What do you like best about Nextbillion.ai? Optimising store locations and delivery patterns, last mile deliveries , transport routing and plans of effective supply model, vehicle capacities, labour effectiveness and technological advancement that drives capital investment and rightROI Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? No issues at the moment. All results have been effective Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? Optimising delivery routes and streamlining location plans for driving supply and demand effectively Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") IL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 5/19/2023 "Revolutionizing the Future of Supply Chain" 4/5 What do you like best about Nextbillion.ai? It offers a comprehensive suite of AI tools and services that cater to a wide range of industries and use cases. From data analytics and predictive modelling to intelligent automation and optimization, its solutions enable organizations to leverage AI effectively and drive operational efficiency, cost savings and business growth. Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? It may have limited geographic coverage or narrower scope of operations compared to larger AI companies. This could potentially restrict access to their services in certain regions or industries. Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? Its AI solutions help tackle infrastructure challenges prevalent in emerging markets. For example, their transportation and logistics optimization tools can improve efficiency, reduce congestion, and enhance mobility, benefitting businesses, commuters, and governments. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sai Ram T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai Ram T.") T Sai Ram T. Program Manager Mid-Market (51-1000 emp.) 7/7/2023 "NextBillion.ai reduced Printo spends on distance matrix API by almost 58%" 5/5 What do you like best about Nextbillion.ai? The integration process is quick and the nextbillion's team responds quickly for any queries we have. Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? Nothing much as of now as we didn't face much hurdles. Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? It reduced our spends on distance matrix API by 50% as we used to use Google Maps API before. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/13/2023 "Nothing beats Nextbillion's Optimization API for Scheduling and Dispatch" 4.5/5 What do you like best about Nextbillion.ai? we are working on a project that require field visit of technicians. The nextbillion Optimization API was very helpful in automating our scheduling and dispatch assignments. It solves really complex problems very fast and truly a level up factor for our business. Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? We don't have much to dislike as of today. Our requirements are pretty well met. Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? It helped us with the project for field visit of technicians. It was very helpful in automating our scheduling and dispatch assignments Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 6/29/2023 "NextBillion.ai Distance Matrix API is the best in the business" 5/5 What do you like best about Nextbillion.ai? NextBillion.ai's distance matrix API's ability to efficiently calculate and optimize distances between multiple locations is impressive. The accuracy and efficiency achieved through NextBillion.ai's platform are truly remarkable. Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? I do not see any downsides so far with Nextbillion.ai. Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? We were trying to solve ETA issues for our client and tried other providers like Google Maps, but it was expensive and not customizable. - For which purpose do you use NextBillion.ai? Route planning, Location Intelligence, GIS - What is your organization size using this product? Pick from the list Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MG Mayank G. Small-Business (50 or fewer emp.) 7/12/2023 "APIs, SDKs and Map tools" 5/5 What do you like best about Nextbillion.ai? Optimising visits & maximising customer coverage, their platform seamlessly handles it. Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? Nothing as such in specific, experience so far is good. Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? Nextbillion APIs are helping in improvement of field sales and to plan better with field sales rep capabilities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Packaging and Containers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Packaging and Containers") UP Verified User in Packaging and Containers Small-Business (50 or fewer emp.) 7/10/2023 "Great Value for Money" 4/5 What do you like best about Nextbillion.ai? They addressed the need for affordable and precise utilization of Maps APIs as a manufacturing unit. They provided practical solutions for Distance Matrix and customized logistics services. Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? No complaints as such. The team is efficient, and the solution caters precisely to what promised. Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? As a manufacturing unit, the last-mile is a significant problem. NextBillion.ai’s solutions helped us streamline logistics and supply chain ops with custom maps and data. We can allocate, assign, route and dispatch much better. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 6/29/2023 "Next Billion.ai’s APIs - a game change for route planning" 5/5 What do you like best about Nextbillion.ai? Nextbillion.ai's route optimization API was a game-changer for us. The route optimization API has helped us optimize our routes in one go and save on operational costs. It provided accurate locations for bulk deliveries. Super impressed with their dedicated team that offered top-notch support whenever we needed it. Review collected by and hosted on G2.com. What do you dislike about Nextbillion.ai? Initially customer portal needed some improvement. Revamped user interface is now awesome. Review collected by and hosted on G2.com. What problems is Nextbillion.ai solving and how is that benefiting you? - Substantial reduction in operational costs - Marked reduction in latency for API calls - The capability to customize our core application Review collected by and hosted on G2.com. 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