Their team is great to work with. Knowledgeable, responsive, adaptable, and very thorough. They understand how to translate business goals into actionable plans that show ROI. Review collected by and hosted on G2.com.

Like any agency engagement, there was a ramp-up period. Once we clearly defined roles, goals, and the right team to involve, things moved more smoothly. Review collected by and hosted on G2.com.

I appreciate how quickly and efficiently New Breed gets projects live, and how attentive they are in Slack and quick to respond to messages. I like having a shared Slack channel where we can communicate and plan, and how quickly they can jump on calls and help when a deadline is tight. They helped us build HubSpot CRM dashboards and workflows that let me track sales from the first lead interaction through a closed sale, including which option in an A/B test converted more leads into paying customers. Review collected by and hosted on G2.com.

I’d like access to more of the New Breed team in case someone is out or can’t help on a particular day. We move very quickly, so even a day or two with a project not moving forward has its cost. Review collected by and hosted on G2.com.

Wayne's ability to simplify complex requests. He's knowledgeable, easy to work with, and understands the bigger picture rather than just focusing on the technical side. He explains things clearly and knows how to turn an idea into something that actually works. Review collected by and hosted on G2.com.

Nothing significant comes to mind from my experience. Most of my work with New Breed has been through Wayne on HubSpot and CRM-related projects, so I can't speak to every service they offer. My experience with him has been very positive. Review collected by and hosted on G2.com.

I appreciate how knowledgeable Wayne, Noah, Everett, and the team are. They jumped right in and were very thorough in their process. I especially valued their work on the company and contact deduplication workflows, pipeline stage updates, and lifecycle stage cleanup. I also appreciate their professionalism and expertise. Review collected by and hosted on G2.com.

The only challenge was having the bandwidth to QA during the process. Nothing on New Breed’s part. Review collected by and hosted on G2.com.

We've been working with Kari Keil who is not only very knowledgeable about HubSpot, but who is also a pleasure to work with. She was able to quickly fix what wasn't imported properly. She also went above and beyond by providing us with spreadsheets of resources, workflows, and more. She was great at talking through problems with me and finding solutions I could implement. I learned a lot from Kari. Review collected by and hosted on G2.com.

At one point someone joined the team for just one meeting. That seemed unnecessary and took me a little out of my flow with Kari. Review collected by and hosted on G2.com.

They jumped right in with no hesitation and were very knowledgeable! Review collected by and hosted on G2.com.

Not many downsides - wish we could work with them longer. Our team had very little bandwidth to assist with QA and I think had we had more time to dedicate, we could have gotten even more out of this partnership. Review collected by and hosted on G2.com.

I appreciate the constant support and great customer support. Wayne is a great addition, and the weekly meetings are very cool. New Breed helps us set up complex automations, sync our marketing data, add lead sources, and set up deal sizes, so we have a nice system and everything runs smoothly. It helps us create new business and work faster, and I appreciate the constant updates to our processes. HubSpot integrates with everything, and we can set up everything; the MCP server is really cool. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

The people, for sure. I work with Kari. She's been super responsive, has provided lots of "self-service" options to follow up on completed work, and has been incredibly professional and enjoyable to work with. Even made my boss a Miro board for him to watch our work being completed. 10/10 Review collected by and hosted on G2.com.

That they don't work for us full-time! I love them! Review collected by and hosted on G2.com.

They've helped automate business processes, connecting HubSpot to our insurance management system, which has reduced manual data entry and improved customer experience on lead intake. Their flexibility is great; they were able to pivot from a deliverable-based engagement to something that made more sense for our team. Specific team members like Cameron, with strong problem solving skills, and Thomas, with his perseverance, have been incredibly helpful. They're clearly experts at HubSpot. Review collected by and hosted on G2.com.

We had quite a few team member changes early in our engagement. Review collected by and hosted on G2.com.

I really enjoy working with Will R. as our account manager, he is organized and has a can do attitude. He is also phenomenal at coordinating the different experts inside of NB to keep things rolling for our account. Review collected by and hosted on G2.com.

Unfortunately we are on our third digital advertising coordinator, which means reanalyzing and re-setting up campaigns for a third time based on different findings. If there was a standardized best practice for advertising that the company used, so the analysis and recommended actions weren't so varied that would be helpful as a client. It would also instill confidence that the agency is an advertising expert in practice, no mater who is doing the execution.

Also content creation hasn't been that impressive (email marketing/copy). We want content to stand out and hit with a punch. While we are a new account and understand there is a "voice" learning curve, we have had to rewrite nearly everything that came from copy. What was provided up front very business ho-hum in our opinion., not email copy or web copy (LP) that would grab attention and encourage prospects to take the next step with energy. Review collected by and hosted on G2.com.