NetVault Backup Reviews & Product Details

NetVault provides comprehensive data protection software for enterprises with diverse IT environments - with exceptional ransomware protection features. NetVault provides data immutability for the backup jobs you select where data can not be changed or deleted during the defined retention period. It supports multiple server and application platforms in both physical and virtual environments. That means you can ensure availability of business-critical applications, including Microsoft 365, Oracle, Exchange, MySQL, SQL Server, DB2, SAP and more with a single solution. With NetVault, you can safeguard information stored on network-attached storage (NAS) devices. It also allows you to back up to cloud, tape or disk, as well as leverage data deduplication to minimize your storage footprint.

Seller

Quest Software

Discussions

NetVault Backup Community

Languages Supported

German, English, French, Japanese, Korean, Chinese (Simplified), Chinese (Traditional)

Overview by

Bennett Klein

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Top-Rated Alternatives

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User Insights

Average based on 22 real user reviews.

Perceived Cost

$$$$$

NetVault Backup Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is NetVault Backup, and what problem is it built to solve?

NetVault Backup is used to back up and restore data across servers, virtual machines, databases, and storage environments, including tape-based setups. It helps teams protect operational data and recover it when needed, such as before system changes or after a data loss.

What customer support options does NetVault Backup provide, and how do users find the overall support experience?

Support can be helpful and knowledgeable, but the experience is inconsistent. Users describe slow responses and difficulty getting backup issues resolved, while others find the assistance effective.

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Lutful Kabir S.

Head of IT

1/24/2022

"GOOD"

3.5/5

What do you like best about NetVault Backup?

Cost-effective and easy to use also complies with business needs Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

Supports and regular maintenances for smooth operations Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

10/29/2021

"The best backup software - Netvault"

5/5

What do you like best about NetVault Backup?

The most helpful feature of Netvault quest is the easy to use plugins which helps to backup multiple VM's and storage devices at the same time. Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

The speed of the backup could have been better but when compared to its competitors it is fairly equal in terms of speed. Review collected by and hosted on G2.com.

Recommendations to others considering NetVault Backup:

I would definitely say that compared to its competitors like Acronis Backup and others, it does a fairly good job in backing up your resources whenever needed. Review collected by and hosted on G2.com.

What problems is NetVault Backup solving and how is that benefiting you?

The Netvault backup solves the problem of backing up our storage and VM's before restarting or making any configuration changes in our VM machines. Review collected by and hosted on G2.com.

Ayush V.

Student head

Small-Business (50 or fewer emp.)

Originally submitted 6/1/2018

"Amazing Software to backup and Restore on the Go !"

4.5/5

What do you like best about NetVault Backup?

1.Beautiful WEB UI. Liked it so much.

2.Smooth Usage and easy to go Backup process. This is helpful as it don't need any previous experience and very easy Interface to deal with ! Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

Not as such to dislike. Product is good and very reliable. It does what it says. Review collected by and hosted on G2.com.

Recommendations to others considering NetVault Backup:

Use Guided Restoration and Backup. Might be difficult to use at first go. Review collected by and hosted on G2.com.

What problems is NetVault Backup solving and how is that benefiting you?

Easy Backup and Restoration of Data on the Go. Amazing technology that helps us to securely backup data. Safety was our first concern. Review collected by and hosted on G2.com.

Abhishek V.

Mid-Market (51-1000 emp.)

3/11/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Netvault_Backup"

5/5

What do you like best about NetVault Backup?

It is a heterogeneous backup solution which supports all databases and all operating systems including all target storage be it Tape or Disk. Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

Netvault needs to have direct backup to cloud. Review collected by and hosted on G2.com.

Recommendations to others considering NetVault Backup:

Start using it to backup everything be it database or files. Review collected by and hosted on G2.com.

What problems is NetVault Backup solving and how is that benefiting you?

It gives us the advantage of getting a detailed report so as to what is being backed up and backing up is just one aspect of it. Restoring the same is another part and it performs restoration in a jiffy & the calendar functionality built in, in the system, is great to track all the jobs in one single GUI. Review collected by and hosted on G2.com.

Michael A.

Coordinator System Services

Enterprise (> 1000 emp.)

10/29/2018

"Long time satisfied NetVault Backup user."

5/5

What do you like best about NetVault Backup?

We have been using NetVault Backup for over a decade. The best features about NetVault are reliable backups, reliable restores, and good value for the money. Our NetVault solution is consistently lower priced than competitors. Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

Nothing. In the early days, there were some issues with certain plugins and features we use. But NetVault listened to their customers and these have all been resolved. NetVault does a good job of engaging their customer base and resolving issues. Review collected by and hosted on G2.com.

Louis H.

Corporate Director - IT & Security

Printing

Mid-Market (51-1000 emp.)

10/25/2018

"VP Compliance & security"

4/5

What do you like best about NetVault Backup?

Web Gui is a nice addition, better job creation and restore menu and a little easier than the older versions. We also like the performance we have now on the newer versions and how much faster you can navigate the screens and file selection process. Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

Seems the Cleaning tape module does not work well with a Dell TL4000 library, There is no report we can create for tapes that are purged/blanked removed from the data base - in our case we have thousands of tapes in our archive and we are purging tapes monthly however I have no record of that transaction and when I go into my Audit for SOC, HIPAA etc I have a hard time demonstrating that. With over 1.9 PiB of data on tape keeping track of every tapes life cycle is critically important to us. Review collected by and hosted on G2.com.

Recommendations to others considering NetVault Backup:

Reporting as we pointed out earlier is a little weak in our opinion. Also the size of the database can tend to be a little larger than one would like. Specifically a report that would show the tape number being blanked with the date and time would be fantastic. Review collected by and hosted on G2.com.

What problems is NetVault Backup solving and how is that benefiting you?

Encryption of backups via hardware encryption - Being able to encrypt backups for customers specific data sets is nice. We can also now share encrypted backup sets with a few specific customers who also use NV. This opens up additional services we can provide our clients by archiving their data on their encrypted media in our vault. Review collected by and hosted on G2.com.

Cesar G.

Application Development Specialist

Computer Software

Mid-Market (51-1000 emp.)

3/29/2019

"Not a very reliable backup solution"

2/5

What do you like best about NetVault Backup?

The price is probably the only thing I like Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

Netvault hasn't been very good, lots of failed jobs and support never knows why. Unable to complete a VM restore and almost totally lost a VM because of it. Review collected by and hosted on G2.com.

Jeff K.

Senior IT Administrator

Mid-Market (51-1000 emp.)

5/9/2018

"Quest Netvault for Backups"

2.5/5

What do you like best about NetVault Backup?

I liked that there was a central web console to administer the entire environment. Support seemed knowledgeable enough to be able to give satisfactory answers for all of my questions. Backing up to tape seemed pretty straight forward. Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

Netvault seems to be very old school in their methods of backups. We are recently switching to a new product and are currently running this product and the new one side-by-side and there is no comparison to the features available in the other product as well as the support staff going above and beyond with this new product. Review collected by and hosted on G2.com.

Recommendations to others considering NetVault Backup:

See what else is out there as well. I was able to get everything I wanted in another competitor which was also cheaper in the end. I couldn't believe all of the features available to me in other products compared to that of the netvault environment. Although the product did work as it was intended, which was purely used to backup our physical servers and storage environment to tape, we were not able to utilize it to backup our virtual server environment which obviously is where most everything is at this point. Review collected by and hosted on G2.com.

What problems is NetVault Backup solving and how is that benefiting you?

We were able to backup our entire physical/storage environment all to one device. We didn't necessarily utilize the smart disk feature as much but we primarily used netvault to get our backups to tape. This seemed to work as described although at a much slower rate than the competitor. Review collected by and hosted on G2.com.

Jane A.

Data Warehouse Administrator

Computer Software

Enterprise (> 1000 emp.)

5/9/2018

"Review for NetVault"

3/5

What do you like best about NetVault Backup?

NetVault has simple implementation, easy roll out and using in daily operation. Bugs reports was follow up from customer service and update in new release. The product does the job well. I am able to backup and restore data. I haven't had any issues restoring data that I've backed up using this product. I find the licensing limiting and I don't like the webUI as much as I liked the old windows client. Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

NetVault has a limit with VCB (VMware) plugin, still has issue with CBT incremental restore to disk. Most issues are related to client connectivity or to our aging hp tape library. The built in database is sensitive to disk latency and we found out the hard way not to put this database on storage that experiences occasional latency spikes. We had to migrate the NetVault database to local internal server storage to keep NetVault from crashing during times of congested activities. Review collected by and hosted on G2.com.

Recommendations to others considering NetVault Backup:

If you are planning to encrypt your backups then using NetVault is a great option for you. Definitely try this out. Review collected by and hosted on G2.com.

What problems is NetVault Backup solving and how is that benefiting you?

Look into a disk based backup solution. NetVault helps us with disk based solution that you can integrate and use the rapid recovery feature that helps in data protection. Review collected by and hosted on G2.com.

Robby W.

Chief Architect and Consultant

Information Technology and Services

Mid-Market (51-1000 emp.)

10/22/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"NetVault is a very good product"

5/5

What do you like best about NetVault Backup?

NetVault is extremely versatile. It works reliably with almost anything. The plug-in library provides integration with most databases and many common applications. The new O365 plug-in is a game changer. Review collected by and hosted on G2.com.

What do you dislike about NetVault Backup?

With the web interface, you have to dig a bit to get to some of the more esoteric features, but of the most important are easy to use. Review collected by and hosted on G2.com.