They have a prompt customer service support team which looks into resolving errors as quickly as possible. They are also quick to identify solution implementations when your website infrastruture evolves. The product recommendations that Unbxd offers have also lifted our website conversion rates considerably. Review collected by and hosted on G2.com.
The base solution of the platform is powerful and largely sufficient, but I feel that more personalization of the backend platform for each client can be done to squeeze more value out for our user experience. It would be great if their customer success team can invest more time and effort to conceptualize strategies to integrate Unbxd more within the website's journey. Review collected by and hosted on G2.com.
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