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ITRAK 365 Reviews & Product Details

At ITRAK 365, we understand the complexities of managing safety, compliance, and operational workflows. Our EHS and field operations software is designed to tackle these challenges head-on, ensuring your business operates more safely, efficiently, and in compliance with industry standards. Our solution focuses on five key areas: Safety Management: Simplify safety processes, manage incidents and audits, and ensure compliance with strict safety regulations. Connected Worker: Boost operational efficiency with unlimited forms for asset management, ticketing, inspections, and compliance tracking. Disability Management: Track and manage disability and occupational health cases with an efficient case management system. Contractor Management: Vetting: Ensure contractors meet your organization’s standards through a detailed vetting process. Onboarding: Collect all required documentation and give contractors access to an external portal for smooth onboarding. Enablement: Provide contractors with the tools and processes they need to stay safe and comply with your safety standards. Training and Competency (with LMS): Manage training and competency with an integrated Learning Management System (LMS), ensuring employees are fully trained and compliant. By combining ITRAK 365 with Microsoft's Power Platform—including Dynamics 365, Teams, Azure, Power Apps, Power Automate, and Power BI—you can leverage your existing technology investments. By being built inside Microsoft, ITRAK 365 ensures seamless data flow, robust reporting, and scalable capabilities that drive informed decision-making. Additionally, ITRAK 365 leverages Microsoft's AI to introduce advanced safety copilots for incidents, safety meetings, inspections and more. These AI-powered tools provide enhanced reporting, game changing efficiencies and overall ease of use. Discover the power of a complete EHS solution that integrates seamlessly with Microsoft technologies. Choose ITRAK 365 today and transform your workplace into a safer, more efficient, and compliant environment.

Product Website

Seller

NeoSystems

Discussions

ITRAK 365 Community

Languages Supported

English

Product Description

ITRAK 365 is the definitive software solution for managing your company’s Quality, Health, Safety & Environment (QHSE) processes. Close integration within the Microsoft Dynamics 365 environment leverages the integration, power and scalability that comes with the platform. Organizations can adapt ITRAK to their ever-changing workflow requirements, allowing them to mitigate operational risk.

Overview by

Aaron Paszek (Demand Generation Professional | Driving Robust Growth in the Software Industry | Data-Driven Marketing Strategist | Proven Impact on Revenue and Market Expansion)

ITRAK 365 Media

ITRAK 365 Demo - Safety Management Software

Rainbow Chart of ITRAK 365's SMS offering

The 5 Solution Areas of ITRAK 365

Everything you need in one app!

ITRAK 365 Demo - Out of the Box Power BI Dashboards

40+ Dashboards ready to use for EHS and Operational reporting and insights

ITRAK 365 Demo - ITRAK 365 and Microsoft Teams Integration

Use ITRAK 365 inside familiar Microsoft tools like Teams!

Simplify Incidents with ITRAK 365. Field incidents are inevitable, but managing them shouldn’t be complicated. ITRAK 365 streamlines the process, giving you full control and visibility from start to finish—all in one powerful platform.

Streamline Your Inspections & Audits with ITRAK 365 Managing inspections and audits can be complex, but ITRAK 365 makes it easy. Gain full oversight and simplify the entire process with one efficient, user-friendly platform.

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Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

1/30/2025

"Getting information that used to be on paper checklists in ITRAK has given us actionable insights"

5/5

What do you like best about ITRAK 365?

The data that ITRAK collects has always been available in our paper forms, but there was never much we could do with it. ITRAK has streamlined our processes and allowed us to gain valuable insights by consolidating the information we already had into an easy to understand dashboard. The switch was easy, as soon as the forms were created it was seamless for our staff to switch from our old paper lists to the app. Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

There was a little bit of confusion about how to edit the lists in the beginning but I think that was our misconception, once we were shown by the ITRAK team it made sense and has been easy since Review collected by and hosted on G2.com.

What problems is ITRAK 365 solving and how is that benefiting you?

ITRAK is consolidating the existing information found in paper lists and making it easier to track and maintain consistency in completing tasks, the convenience of finding all the data we need in a simple and straight forward dashboard has allowed us to make better, faster decisions to ensure our staff are completing all necessary tasks Review collected by and hosted on G2.com.

Nigel N.

Ski Technician / Customer Service Representative

Small-Business (50 or fewer emp.)

8/14/2024

"ITRAK 365 streamlined our restaurant processes, making it easier to track and manage locations."

5/5

What do you like best about ITRAK 365?

ITRAK allows me to see what is happening in the restaurant, without physically being there. We have set up checklists, to ensure all procedures are followed every single day. Staff are required to take before and after pictures of critical tasks. If there are issues, staff can create action items so management is aware of the issue. Managers can then create a corrective action and assign it to an employee. Before ITRAK, we were using paper checklists, which was not effecient. Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

So far, there has not been any downside. Navigating the app, using and submitting forms on a daily basis is easy. All staff picked it up after only one day of use. Review collected by and hosted on G2.com.

What problems is ITRAK 365 solving and how is that benefiting you?

ITRAK saves me and my staff time. I no longer need to drop into the restaurant every day to ensure my staff are doing what is required. They way we have ITRAK setup, it keeps all of the staff accountable, and all I have to do is log in and look at my Power BI Dashboard to ensure tasks are being completed consistently and properly. This has allowed me to take on management of two restaurants now, and I would argue I am less busy now with two restaurants and ITRAK then I was with only one restaurant before ITRAK. Review collected by and hosted on G2.com.

Shane B.

Quality and Compliance Manager

Enterprise (> 1000 emp.)

8/20/2024

"Versatile, flexible and customisable"

5/5

What do you like best about ITRAK 365?

very flexible and can be customised to suit our internal processes. Works with the MS suite of products and team are always helpful. the mobile platform is clean and simple for our front line workers to use. Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

There is nothing that I can think of right now Review collected by and hosted on G2.com.

Spencer N.

Marketing Specialist

Small-Business (50 or fewer emp.)

8/14/2024

"Very Configurable Platform"

5/5

What do you like best about ITRAK 365?

how easy it is to build forms in the back end and launch them throughout my organization Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

Nothing, Itrak is the best software for all buisness purposes Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

8/26/2024

"Very flexible platform"

4.5/5

What do you like best about ITRAK 365?

The ability to customize the forms with the various field types and their settings. Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

Not much actually. However, a faster sync time for those that don't sync often would be fantastic! Review collected by and hosted on G2.com.

Amanda B.

Weighmaster

Mid-Market (51-1000 emp.)

8/14/2024

"Have had excellent help and training while setting up a second company."

5/5

What do you like best about ITRAK 365?

The support i've gotten while setting up another company has been excellent. Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

So far there has veen nothing that ive disliked. Review collected by and hosted on G2.com.

Sarah B.

Operations Coordinator

Small-Business (50 or fewer emp.)

10/20/2022

"Great Software for Our Business"

4.5/5

What do you like best about ITRAK 365?

I really like that we have real-time data and reporting for our business. I like the integration with Power BI apps and customizations we are able to create.

I also liked being able to set up the way forms and reports are laid out for our users which helps them in their day to day of filling everything out. Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

Initially, I found setting up the forms and the employees hard. There were all these extra steps you needed to do for things to work, but you didn't always know what needed to be done. But the team at iTrak offers great support and assists you with any issues. Review collected by and hosted on G2.com.

Michelle M.

Quality Assurance Administrator

Small-Business (50 or fewer emp.)

2/1/2023

"Processing audit results"

3.5/5

What do you like best about ITRAK 365?

Easy to search company names and find previous years' data. Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

The scores don't pull through to the profile account and have to be generated manually. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

10/6/2022

"Easy Scalable Interface"

5/5

What do you like best about ITRAK 365?

In my opinion, I like the customer service as we have some great reps that are always willing to help out when in need. Secondly, it is user-friendly for our end users, and we are also able to make changes as required with little to no issues. Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

We are not utilizing D365 in our organization to its full potential; a few areas within our business could use this tool (HSE documents vs SharePoint, Maintenance logs could be housed in ITRAK). Another thing I dislike is when making some changes to our data, it will backdate the data on documents; For example, we have changed approvers on some records and when we do that, any previous records to that approver will be updated with the current approver, which may give us issues in the event of an audit Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

9/23/2022

"Itrak 365"

5/5

What do you like best about ITRAK 365?

Neo Systems has continued to provide excellent support for our company and the team is highly skilled not only technically but in understanding our business and our safety program requirements Review collected by and hosted on G2.com.

What do you dislike about ITRAK 365?

The system itself works but does run on the Microsoft Dynamics platform which can add some more complexity when dealing with licenses and managing users in the system. Review collected by and hosted on G2.com.

What problems is ITRAK 365 solving and how is that benefiting you?

The biggest problem that Itrak 365 solves for us is being able to create forms to capture the information we need and make it available for our field crews. Collecting the data and displaying reports in Power BI has been a powerful asset to us as well as utilizing Power Automate with the system. Review collected by and hosted on G2.com.