--- title: Neocase HR Reviews meta\_title: 'Neocase HR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Neocase HR works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Neocase HR Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Neocase HR but has limited features. Are you part of the Neocase HR team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Looking to gain more time to create value that employees and leadership will love? Engage your employees with a personalized experience and streamline HR administrative tasks through process automation tools. Transform your HR Shared Service Centers to reduce operational costs by up to 50% while improving productivity and user experience. Neocase HR is an integrated, scalable, and flexible HR Service Delivery solution that allows HR organizations to reduce operational costs, enhance employee satisfaction, and optimize HR processes. This is accomplished through our integrated HR modules: - Case Management - Business Process Management - HR Process Automation - Real-Time Dashboards - Self-Service Employee Portal - LiveChat - Knowledge Base - Service Level Agreement - Business Intelligence - Electronic Document Management - Email & Communication Management - Satisfaction Surveys Visit us online to learn more about how Neocase can help transform your HR organization. * * * Seller [Neocase Software](https://www.g2.com/sellers/neocase-software) Discussions [Neocase HR Community](https://www.g2.com/products/neocase-hr/discuss) Overview by Noah Mithrush Show More ## Top-Rated Alternatives [ ![ServiceNow HR Service Delivery](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceNow HR Service Delivery") ServiceNow HR Service Delivery 4.3/5(386) ](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) [ ![SAP SuccessFactors HCM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP SuccessFactors HCM") SAP SuccessFactors HCM 4.1/5(1,657) ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) [ ![Paycom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paycom") Paycom 4.5/5(6,867) ](https://www.g2.com/products/paycom/reviews) [ View All Alternatives ](https://www.g2.com/products/neocase-hr/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 5/31/2024 "Great service with great customer facing people" 4/5 What do you like best about Neocase HR? The employees who face customers. The service is simple and yet complex enough to handle various scenarios. Easy to implement compared to other software. Easy to integrate with Workday. Review collected by and hosted on G2.com. What do you dislike about Neocase HR? Somtimes issues get escalated to cloud services and they're not very responsive. Issues during upgrades. Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? It enables us to receive cases from our employees and have HR resolve them in an organized and measurable manner. It enables us to take manager requests and have them verified before entering into Workday. The knowledgebase enables us to drive tier 0 support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MY Marianna Y. Mid-Market (51-1000 emp.) 3/26/2023 "Its benefits and all the options will help to solve many problems for HR." 5/5 What do you like best about Neocase HR? This software has been crucial in helping the HR department manage its workforce by ensuring that every employee in every department has access to certain facilities and is given clear goals to strive toward.  Particularly excellent and offering HR a variety of alternatives, the employee portal and security system also provide extremely helpful dashboards and reports. Review collected by and hosted on G2.com. What do you dislike about Neocase HR? The HR department is one of an organization's most crucial divisions, and we utilized this software as a tool to assist us in resolving all of our HR and employee issues. While the majority of HR department issues were resolved, it took some effort and time to work on employee data and pay scales. Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? By utilizing a single objective for workers to gauge the effectiveness of their job and guarantee all facilities under the Human Resources Department, we have virtually all of our issues resolved. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mohamed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed M.") MM Mohamed M. Customer Service & Digital Marketing Specialist Enterprise (\> 1000 emp.) 3/4/2022 "The best costless software to maintain your employees" 5/5 What do you like best about Neocase HR? I have to say it's the best tool yet to serve my needs the way I expected from it, and it's so awesome, especially when it comes to managing your employees or even trainees. Review collected by and hosted on G2.com. What do you dislike about Neocase HR? There are no terrible features or bad experiences from my side with the product. I successfully reduced the cost of recruiting process and made it through the operation. Review collected by and hosted on G2.com. Recommendations to others considering Neocase HR: I recommend it by all means for business especially recruiting management. Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? I'm one hundred percent sure that reducing the cost is the most benefit I got out of this software and, of course, managing my employees and evolving their satisfaction. Review collected by and hosted on G2.com. Show More 3/7/2022 Validated ReviewerIncentivizedSource: G2 invite ![Gautam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gautam K.") GK Gautam K. Senior Talent Acquisition Specialist Mid-Market (51-1000 emp.) 1/7/2022 "Neocase system of management" 4.5/5 What do you like best about Neocase HR? Neocase is being helpful in tracking and organizing workload, also this HRIS system is pretty streamlined to our work culture. It also reduces the manual intervention and provides an outstanding user interface experience. Review collected by and hosted on G2.com. What do you dislike about Neocase HR? Sometimes when we create multiple cases, but actually can't select all the cases at once so we have to do it one by one that may be time-consuming. overall i don't this there is anything else which disliked. Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? Neocase helped us to streamline the HRIS and onboarding process also reducing overhead expenses. Helpful in reducing manual intervention for employees process and provides great user interface experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Mid-Market (51-1000 emp.) 6/15/2022 "one stop destination for hr and finance solutions" 5/5 What do you like best about Neocase HR? User friendly ui and great features ,app Review collected by and hosted on G2.com. What do you dislike about Neocase HR? nothing as such so far ,this a good software for hr and finance team Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? It helped me a lot, mainly the features like email management and real time dash board Review collected by and hosted on G2.com. Show More 6/20/2022 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Mid-Market (51-1000 emp.) 6/27/2022 "Easy handling of day to day hr activities" 5/5 What do you like best about Neocase HR? The clean dashboard and the features are the things i like the best Review collected by and hosted on G2.com. What do you dislike about Neocase HR? nothing as such so far, if anything as such will update Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? finance, employees portal Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Andrea W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea W.") AW Andrea W. HR Specialist Hospital & Health Care Enterprise (\> 1000 emp.) 11/28/2018 "NeoCase for HR Operations" 4.5/5 What do you like best about Neocase HR? NeoCase is a very organized program in which everything is well described. NeoCase is easy for running report from any driven case that operates through a system. Review collected by and hosted on G2.com. What do you dislike about Neocase HR? NeoCase often times have slow times and misrouted functions. Review collected by and hosted on G2.com. Recommendations to others considering Neocase HR: For more speeding functions Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? HR Centralization for Operations Review collected by and hosted on G2.com. Show More 4/27/2021 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Enterprise (\> 1000 emp.) 12/2/2021 "Decent Case Management System" 4/5 What do you like best about Neocase HR? Being able to track and organize work/issues received. Review collected by and hosted on G2.com. What do you dislike about Neocase HR? If you are creating multiple cases, there is no selection to create multiple cases and you have to do it one by one which can be time consuming. Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? HRIS related issues and the ability to track the data for future use and reference. We also track in other systems with the case number to refer back to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sanyam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanyam G.") SG Sanyam G. Software. engineer Mid-Market (51-1000 emp.) 12/21/2021 "Neocase review" 5/5 What do you like best about Neocase HR? It drastically reduces the manual intervention for employee processes and has an excellent user interface. Review collected by and hosted on G2.com. What do you dislike about Neocase HR? The salary update system for employees is not smooth, and integration is complex. Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? We are trying to automate the employee tasks and reduce manual mailing effort for the HR team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 11/30/2021 "NeoCase HR review" 4.5/5 What do you like best about Neocase HR? We had the ability to us NeoCase HR as a trial effort to look for alternatives for our onboarding and HRIS systems. We found the system helped streamline our HR realted work. Review collected by and hosted on G2.com. What do you dislike about Neocase HR? The challenges for us was that we had encountered difficulties integrating the software into our payroll systems creating errors with our employee profiles. Review collected by and hosted on G2.com. What problems is Neocase HR solving and how is that benefiting you? We were able to streamline the HRIS and onboarding by reducing our overhead costs associated with it by 15 percent Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Neocase HR? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Neocase HR ](https://www.g2.com/products/neocase-hr/discussions/new) GU Guest User What is Neocase HR Ready used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-neocase-hr-ready-used-for) [ View all Discussions ](https://www.g2.com/products/neocase-hr/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/neocase-hr/pricing) Neocase HR Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-hr-service-delivery.jpg "Product Avatar Image") ServiceNow HR Service Delivery 4.3/5(386) [ Compare Now ](https://www.g2.com/compare/neocase-hr-vs-servicenow-hr-service-delivery) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c3480dc95024dd5c060f27126d9f29bc/dovetail-hr.png "Product Avatar Image") Dovetail HR 4.5/5(40) [ Compare Now ](https://www.g2.com/compare/dovetail-hr-vs-neocase-hr) ##### Categories on G2 [HR Service Delivery](https://www.g2.com/categories/hr-service-delivery)[HR Case Management](https://www.g2.com/categories/hr-case-management) ##### Explore More [What is the most affordable property management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-property-management-software-for-smbs)[How deeply is MFA integrated into conditional access policies?](https://www.g2.com/discussions/how-deeply-is-mfa-integrated-into-conditional-access-policies)[What's the top app for managing corporate travel](https://www.g2.com/discussions/what-s-the-top-app-for-managing-corporate-travel) [Best candidate relationship management software for agencies](https://www.g2.com/discussions/best-candidate-relationship-management-software-for-agencies)[User-friendly digital signage software solutions](https://www.g2.com/discussions/what-are-the-most-user-friendly-digital-signage-software-solutions)[What desktop search software delivers accurate results even with poorly named legacy files and inconsistent folder structures?](https://www.g2.com/discussions/what-desktop-search-software-delivers-accurate-results-even-with-poorly-named-legacy-files-and-inconsistent-folder-structures) [Show MoreShow Less](javascript:void(0);)