nCino Identity Solutions Features

Does this product have the amount of contact data you require? Contact data includes a persons company, role, experience, email, telephone, etc.

Does this product have the amount of company data you require? Company data includes data on companies leadership, financials, industry, products, etc.

Does this product offer industry research data that you require?

Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used

How accurate and up to date is the contact data?

How accurate and up to date is the company data?

How accurate and up to date is the technographic data?

Ability to create targeted contact lists.

Integrations to popular CRM/Marketing automation software to enable sales/marketing team members to view contact and company data from within the CRM/Marketing automation software.

Ability to clean/enrich existing data that is maintained in other systems

Functionality to filter or segment data from within sales intelligence software

Offers search tools that allow users to find the data they need quickly

Alerts you to changes happening to industries, companies and people you follow

Find the people you know that can introduce you to contacts at prospects

Provides ability to create the reports that meet your business requirements

Provides ability to message contacts directly from within the sales intelligence software

Receive data and information in real time

Data results that indicate future customer interest in products

Automate processes to manage leads, contacts, opportunities and sales activities

Create and send email blasts/campaigns

Active reporting of data and metrics

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Access pre-built and custom reports and dashboards.

Enables integration to external systems

Defines specific deal parameters to negotiate and secure deals

Pipeline view and tracking lead status

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage, organize, and store contact information

Create, design and manage workflows for repetitive tasks

Organize customer data and accounts by user or geography

Define, track, and/or automate sales activities and sales processes

Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with.

Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness.

Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales.

Manages sales opportunities through their full lifecycle from lead to order, tracking stages, values, and close probabilities across pipelines by individual rep, team, region, and company-wide

Automates the entry of collected data.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Set up connections to third-party platforms to improve business processes

Manage the process of planning and scheduling meetings, including agenda creation

Track and manage schedules and meetings via an integrated calendar

Store, manage, and track all electronic documents in a centralized location

Manage, organize, and store contact information

Create, manage and track all task activities and progression

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Allow users to create, edit, and sort multiple notes

Define, track, and/or automate sales activities and sales processes

Manage, store and organize emails within the system or via third-party apps

Provides real-time coaching to sales representatives.

Tracks and analyzes sales representative performance.

Track delivered, received, and opened emails

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Schedule periodic (weekly, monthly, etc.) checks on existing address data to verify correctness and formatting.

Produce reports and data visualization regarding address verification actions.

Checks address data against an authoritative address database (usually government).

Verify addresses automatically on the data source as new entries are added.

Purge or update incorrect data through corrective processes like fuzzy matching.

Checks address data against authoritative databases from two more more countries.

Connections use open standards such as SAML or RADIS.

Offers developers a mobile software development kit to seamlessly add biometric authentication into their applications.

Integrates with identity and access management (IAM) solutions to manage workforce authentication.

Integrates with customer identity and access management (ICAM) solutions to manage customer authentication.

Extra layer of security that requires not only a password and username but also something specific to that user

Request two or more credentials to prove user's identity before granting access to systems

Verify user identity through mobile devices

Encrypts all data transfers using end-to-end encryption.

Provides audit trails to monitor useage to reduce fraud.

Complies with regulations for strong customer authentication such as KYC, PSD2, and others.

The solution uses intelligent algorithms like fuzzy matching to identify potential risks.

Create watchlists that can include sanctions lists (e.g., Dow Jones, WorldCheck, WorldCompliance, and Accuity).

Score persons and organizations based on their history and risk potential.

Pool data from various sources to auto-populate e-filing of Suspicious Activity Report (SAR) or Currency Transaction Reports (CTR) forms.

Standard workflows to assign workload and to alert users based on predefined triggers.

Manage due dilligence processes such as Customer Due Diligence and Know Your Customer.

Comply with regulations from multiple jurisdictions such as OFAC, UN, EU, OSFI, UK and AUSTRAC or FATCA.

Compliance with fraud and risk management policies created by the company using the solution.

The process of conducting customer due diligence for any politically exposed person (PEP)

Create behavior models that can be used to detect suspicious behavior.

Simulate and validate scenarios to address multiple types of risks.

Real-time transaction screening to immediately identify potential risks.

Allows users to segment and manage lists of suspicious persons and organizations.

Evaluate the quality and performance of the anti-money laundering activities.

Active monitoring of systems, applications, or networks

Monitor or audit historical and current transactions to analyze customer account activities

Ability to generate standard reports for compliance purposes such as FATCA/CRS, SARS/STR and SWIFT.

Display suspicious activity by period, risk type, person or organization.

Dashboards to provide real-time data on suspicious transactions, persons, or organizations.

Use AI to generate content in the form of text, images, videos, etc.

Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used

Is this technographic data accurate and up to date?

Has integreated AI features to assess and assign risk scores to transactions and customer profiles, enabling prioritized investigations based on potential threat levels.

Uses AI algorithms to identify complex patterns and anomalies in transaction data that may indicate money laundering.

Ability to recognize printed or written text within digital images or scanned documents

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Notifications/alerts for upcoming events or tasks

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Supports multi-method identity verification including documents, biometrics, and database cross-checks.

Performs automated document authentication using OCR and AI/ML.

Conducts biometric face matching (selfie-to-ID verification).

Offers identity verification functionality via API, SDK, or hosted interface.

Provides configurable identity verification workflows and logic-based orchestration.

Use AI to generate content in the form of text, images, videos, etc.

Set up connections to third-party platforms to improve business processes

Process of checking different types of data for accuracy to avoid errors or inconsistencies

A way for institutions and businesses to check the age of their customers/clients.

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

Addition of necessary external data, applications, tools, or features

Offers liveness detection to prevent spoofing and presentation attacks.

Generates real-time identity risk scores using AI/ML or rule-based logic.

Detects fraudulent or tampered documents through forensic analysis.

Identify and prevent suspicious activity

Identify different languages

Compare new data with existing records to detect duplicate entries

Supports compliance with NIST Identity Assurance Levels (IAL2, IAL3).

Integrates AML, PEP, and sanctions list screening into the identity verification process.

Supports global identity document verification across multiple countries and regions.

Anti-money laundering compliance helps businesses uncover suspicious financial activity

Verify the identity, suitability, and risks involved with maintaining a business relationship

Researching and validating a person's criminal, educational, job or financial records

Train your system to interpret and transcribe voice messages

Initiate interactions with customers by proactively starting conversations or providing informational content

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Communicate using direct chat or messages within the system

Generates and edits text using machine learning

Caters to sales teams

Automate processes to manage leads, contacts, opportunities and sales activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Predict future data based on historical data sets

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Sample files or documents that could be customized as needed or used as is

Timed notification for any upcoming task, deadline, appointment, or activity

Pre-made examples and templates for emails

Send messages via SMS

Adjust communications based on previous interactions or personal preferences

View and track pertinent metrics to find patterns and gain insights from data

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

A collection of customer information such as contact details, demographics, previous interactions, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Using different methods or channels to connect with customers

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Import and export data to and from software applications

Receive data and information in real time

Track and report regulatory data to either internal management or external stakeholders

Store and organize documents in a centralized system

Active reporting of data and metrics

Process of checking different types of data for accuracy to avoid errors or inconsistencies

A collection of customer information such as contact details, demographics, previous interactions, etc.

Oversee people and resources to carry out an investigation

Access software remotely via mobile devices

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Analyze and gain insights into data in real-time

A record of all activities within the system, including user access, changes made, etc.

Track visitors'/audience's responses across web pages and other optimized content

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Add customized logos and colors to align with company branding

Track and analyse user behavior within a system or network

Verify the identity of users/devices to enable secure access

Identify and prevent suspicious activity

Application programming interface that allows for integration with other systems/databases

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Validating the identity of an individual or entity through verification of personal information or credentials

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Notifications that are delivered to users as soon as an event occurs

Analyze potential risks across the organization

Set up connections to third-party platforms to improve business processes

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Import, collect, and capture data from multiple sources

Track and manage adherence to policies for any service, product, process, or supplier

System alerts about the need to escalate an issue or request

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Researching and validating a person's criminal, educational, job or financial records

Securely stores data to prevent data loss or breaches

Use AI to generate content in the form of text, images, videos, etc.

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Electronic signing method that validates the authenticity and integrity of a digital document

Manage user consent requests and documents

Searchable repository of information about clients

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

Connect with meeting participants remotely over video

Supports access to crypto blockchains

A set of software tools and programs used by developers to create applications for specific platforms

Determines the location of a device using GPS or an IP address

Manage and support multiple languages

Plan availability and assign specific time slots for tasks and resources

Manage the process of evaluating documents or requests submitted for approval

Define levels of authorization for access to specific files or systems

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Verifies and confirms the accuracy of an address

Store, manage, and track all electronic documents in a centralized location

Store, manage and track all forms in a centralized location

Track and analyse user behavior within a system or network

Ability to recognize printed or written text within digital images or scanned documents

A record of all activities within the system, including user access, changes made, etc.

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Guide new users to understand and become proficient in using a product or service

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Predict future data based on historical data sets

Software program that continuously adjusts its behavior based on observed data

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Receive data and information in real time

Securely stores data to prevent data loss or breaches

Access software remotely via mobile devices

The ability to identify a barcode on or within an image or packaging

Connect with meeting participants remotely over video

Track and manage adherence to policies for any service, product, process, or supplier

Application programming interface that allows for integration with other systems/databases

Verifies and confirms the accuracy of an address

Scan and validate an ID barcode

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Identify the physical location of an individual, asset, device, etc.

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Electronic signing method that validates the authenticity and integrity of a digital document

Create, design and manage workflows for repetitive tasks

Import, collect, and capture data from multiple sources

Manage user consent requests and documents

Searchable repository of information about clients

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

Track visitors'/audience's responses across web pages and other optimized content

Supports access to crypto blockchains

A set of software tools and programs used by developers to create applications for specific platforms

Search and filter data across systems to locate required information by entering keywords or certain criteria

Determines the location of a device using GPS or an IP address

Manage and support multiple languages

Plan availability and assign specific time slots for tasks and resources

Verify the identity of users/devices to enable secure access

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage the process of evaluating documents or requests submitted for approval

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Define levels of authorization for access to specific files or systems

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Store, manage, and track all electronic documents in a centralized location

Store, manage and track all forms in a centralized location

Streamlining repetitive tasks and activities through automated and predefined workflows

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access work applications remotely, for when working away from the office and/or traveling

Track and manage adherence to policies for any service, product, process, or supplier

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

At least a username and password is required to access the system

Active monitoring of systems, applications, or networks

Application programming interface that allows for integration with other systems/databases

Control and manage access to company resources

Set up connections to third-party platforms to improve business processes

A chronological record of actions or occurrences within a network, software, or process

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Create, manage, and track policies and procedures within an organization

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Identify and prevent suspicious activity

Define levels of authorization for access to specific files or systems

Accounts held by members of an organization

Notifications that are delivered to users as soon as an event occurs

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Use AI to generate content in the form of text, images, videos, etc.

Add customized logos and colors to align with company branding

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Analyze and gain insights into data in real-time

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Create, design and manage workflows for repetitive tasks

Track and document all activities across devices, networks, and other systems

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Notifying as a warning or reminder of a potential or imminent hazard

Online portal through which end users can access the system, manage tasks, or obtain information

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Identify background objects/scenes within an image or video and label them for providing additional context

Finding unique faces in an unlabeled set of images to aid facial recognition

Validating the identity of an individual or entity through verification of personal information or credentials

Process and analyze human language in text or audio form

Access software remotely via mobile devices

Highlight content and/or make notations about parts of content

Retrieves search results using various capabilities, including AI, ML and NLP

Addition of necessary external data, applications, tools, or features

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Detecting fake images or videos generated using deep learning techniques and manipulated media

Allows users to secure content and data for any use.

Identifies and categorizes objects, patterns, or specific features within an image

Import and export data to and from software applications

Active reporting of data and metrics

Manage and support multiple languages

Protect sensitive data for digital privacy

Evaluating and identifying the fundamental components in an image for extracting medical information.

Detecting presence of faces within images or video streams, scanning the entire field of view for areas containing full or partial face

Ability to track motion for easier editing

Detects the positions and orientations of human body parts or objects within an image or video

Predict future data based on historical data sets

Assess and recognize unique features of the face and gender/age and then compare these features to a database of stored faces or images

Search and find data in a structured format

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Support multiple types of devices

Synchronize with other calendars to view mutual availability and schedules

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Score a lead on their quality or likelihood to buy based on certain behaviors

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Alter the layout and content of reports

Interact with data visualization elements, such as charts and graphs, to drill down into data

Record customer information, purchase history, and other notes

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Import and export data to and from software applications

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Tools designed to streamline the process of lead generation and management for sales teams

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Collect information from multiple sources

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Creation and customization of dashboards

Tracks metrics that provide insight into how a user interacts with any interface or product

Use AI to generate content in the form of text, images, videos, etc.

Manage the process of attracting and converting business prospects into leads

Track interaction history by documenting conversations for contacts

Predict future data based on historical data sets

Pre-designed layouts that can be customized to match preferences and requirements

Provides a channel for team members to share media files, communicate, and work together

Caters to sales teams

Intended to be used by online stores

Set up connections to third-party platforms to improve business processes

Identify the physical location of an individual, asset, device, etc.

Automatically formats data in a predetermined way

Use AI to generate content in the form of text, images, videos, etc.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Protect sensitive data for digital privacy

Collect and maintain structured information that describes data or content

Application programming interface that allows for integration with other systems/databases

Software program that continuously adjusts its behavior based on observed data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage, organize, and store contact information

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Looking at data from different sources and finding possible duplicates, or identical matches

Examines, analyzes, and organizes data to create relevant summaries or graphs.

View and track pertinent metrics to find patterns and gain insights from data

Autocompletion of a word or phrase that the user is typing

Digital forms that are shared and accessed online

Determines the location of a device using GPS or an IP address

Verifies and confirms the accuracy of an address

Establish guidelines about how much and what kind of data can be stored in the repository

A note of the expected delivery date and time

Combines data from internal sources with disparate data from other internal systems or external sources

Manage and support multiple languages

Verify customer email addresses before sending material

Discover and connect variety of data sources to the application for analysis

Import and export data to and from software applications

Visualize locations on a map

Track and manage adherence to policies for any service, product, process, or supplier