--- title: Nayax Reviews meta\_title: 'Nayax Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Nayax works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 8 scale: '5' date\_modified: '2026-08-03' parent\_category: name: Retail url: https://www.g2.com/categories/retail --- ### Nayax Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Nayax, finding it simple to manage and beneficial for their customers. [(4 mentions)](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099039&qs=pros-and-cons#reviews) Users value the **flexibility** of Nayax, appreciating its easy integration with various vending machines and payment methods. [(2 mentions)](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099070&qs=pros-and-cons#reviews) Users appreciate the **consistent payment processing** of Nayax, which helps effectively track and monitor business progress. [(2 mentions)](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099077&qs=pros-and-cons#reviews) Users appreciate the **user-friendly reporting** system of Nayax, which effectively tracks and monitors business progress. [(2 mentions)](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099052&qs=pros-and-cons#reviews) Users value the **consistent payment processing** and extensive controls available in Nayax's management system. [(1 mentions)](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099059&qs=pros-and-cons#reviews) Users struggle with **poor customer support** , experiencing long wait times and inconsistent assistance for resolving issues. [(2 mentions)](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099083&qs=pros-and-cons#reviews) Users experience **connectivity issues** with the GPR connection on some Nayax devices, causing frustration and interruptions. [(1 mentions)](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099100&qs=pros-and-cons#reviews) Users find the **lack of UX improvements** frustrating due to poor support and insufficient online documentation. [(1 mentions)](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099062&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Nayax ##### 1. Ease of Use Users appreciate the **ease of use** of Nayax, finding it simple to manage and beneficial for their customers. [ See 4 mentions ](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099039&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good program" What do you like about Nayax? It's fairly easy to use. There are incentives for customers (Monyx) which saves the company fees. ![Pedro V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro V.") PV Pedro V. Small-Business (50 or fewer emp.) 4.5/5 "A VERY GOOD PAYMENT PROCESOR" What do you like about Nayax? Fast and trust full, easy to use and to manage. the integration with different vending machines is pretty easy. ##### 2. Flexibility Users value the **flexibility** of Nayax, appreciating its easy integration with various vending machines and payment methods. [ See 2 mentions ](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099070&qs=pros-and-cons#reviews) See Related User Reviews ![Pedro V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro V.") PV Pedro V. Small-Business (50 or fewer emp.) 4.5/5 "A VERY GOOD PAYMENT PROCESOR" What do you like about Nayax? Fast and trust full, easy to use and to manage. the integration with different vending machines is pretty easy. MC Matthew C. Small-Business (50 or fewer emp.) 5.0/5 "Complete Card Reader solution" What do you like about Nayax? Nayax VPOS takes all forms of card payments- TAP-Chip-Swipe. Very easy to use and has so many different parameters to better suite your vending needs. ##### 3. Payment Processing Users appreciate the **consistent payment processing** of Nayax, which helps effectively track and monitor business progress. [ See 2 mentions ](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099077&qs=pros-and-cons#reviews) See Related User Reviews DE David E. Small-Business (50 or fewer emp.) 5.0/5 "Very user friendly with all the detail you need to run a successful business!" What do you like about Nayax? This is the first time I have ever use a payment system after forming my vending business. What I like best about Nayax is their online application in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Could be better" What do you like about Nayax? They are very consistent on sending payments, and they have a lot of controls in the control panel. ##### 4. Reporting Users appreciate the **user-friendly reporting** system of Nayax, which effectively tracks and monitors business progress. [ See 2 mentions ](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099052&qs=pros-and-cons#reviews) See Related User Reviews ![STUART R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "STUART R.") SR STUART R. Small-Business (50 or fewer emp.) 5.0/5 "Great Products!" What do you like about Nayax? I like the way the reports are generated, and the app is very user friendly! DE David E. Small-Business (50 or fewer emp.) 5.0/5 "Very user friendly with all the detail you need to run a successful business!" What do you like about Nayax? This is the first time I have ever use a payment system after forming my vending business. What I like best about Nayax is their online application in ##### 5. Business Management Users value the **consistent payment processing** and extensive controls available in Nayax's management system. [ See 1 mentions ](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099059&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Could be better" What do you like about Nayax? They are very consistent on sending payments, and they have a lot of controls in the control panel. ### Top Cons or Disadvantages of Nayax ##### 1. Poor Customer Support Users struggle with **poor customer support** , experiencing long wait times and inconsistent assistance for resolving issues. [ See 2 mentions ](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099083&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good program" What do you dislike about Nayax? Support is difficult to get a hold of and wait times can be horrible. There should be discounts for the more the machines you have the monthly fee sh ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Could be better" What do you dislike about Nayax? Support. Email support is basically non-existent. You pretty much have to call in to get support. Often, you will have to wait several hours for a ##### 2. Connectivity Issues Users experience **connectivity issues** with the GPR connection on some Nayax devices, causing frustration and interruptions. [ See 1 mentions ](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099100&qs=pros-and-cons#reviews) See Related User Reviews ![Pedro V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro V.") PV Pedro V. Small-Business (50 or fewer emp.) 4.5/5 "A VERY GOOD PAYMENT PROCESOR" What do you dislike about Nayax? sometimes there are problems with the GPR connection in some device. ##### 3. UX Improvement Users find the **lack of UX improvements** frustrating due to poor support and insufficient online documentation. [ See 1 mentions ](https://www.g2.com/products/nayax/reviews?filters%5Bsentiment_snippet%5D=2099062&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Could be better" What do you dislike about Nayax? Support. Email support is basically non-existent. You pretty much have to call in to get support. Often, you will have to wait several hours for a ## Top-Rated Alternatives [ ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ View All Alternatives ](https://www.g2.com/products/nayax/competitors/alternatives) ![Louie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louie S.") LS Louie S. Owner Small-Business (50 or fewer emp.) 5/11/2025 "Eases Transactions but Needs Better Support" 3.5/5 What do you like best about Nayax? I like how Nayax provides better service for my customers. It makes transactions easier for the customers while getting the money directly into my bank account. I use Nayax primarily for credit card touch pay on my vending machines. Review collected by and hosted on G2.com. What do you dislike about Nayax? The customer service needs a lot of improvement. Review collected by and hosted on G2.com. What problems is Nayax solving and how is that benefiting you? I use Nayax for credit card payments on my vending machines. It makes transactions easier for customers and puts the money directly into my bank account. It also provides better service for my customers. Review collected by and hosted on G2.com. Show More 3/17/2026 Current UserValidated ReviewerIncentivizedSource: Thank You page ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 5/8/2025 "Could be better" 1.5/5 What do you like best about Nayax? They are very consistent on sending payments, and they have a lot of controls in the control panel. Review collected by and hosted on G2.com. What do you dislike about Nayax? Support. Email support is basically non-existent. You pretty much have to call in to get support. Often, you will have to wait several hours for a call back (or try again the next day). Support is not consistent. Depending on who answers your call, you may or may not get your problem resolved. For example, one rep couldn't figure out the settings so they just had me do an RMA replacement on the device. Of course, the replacement had the same issue because it was a settings issue, not a hardware issue. The online documentation is quite lacking. There are so many things that are not referenced anywhere on their website or manuals. Review collected by and hosted on G2.com. What problems is Nayax solving and how is that benefiting you? It takes credit cards and it tracks inventory. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DE David E. Owner Small-Business (50 or fewer emp.) 5/8/2025 "Very user friendly with all the detail you need to run a successful business!" 5/5 What do you like best about Nayax? This is the first time I have ever use a payment system after forming my vending business. What I like best about Nayax is their online application interface. It provide me with all the report operation I need to track and monitor my business progress. Review collected by and hosted on G2.com. What do you dislike about Nayax? The compliance team are quick to disconnect your account if you do not provide them with the information you need right away. Review collected by and hosted on G2.com. What problems is Nayax solving and how is that benefiting you? Do not know about any problems they are solving not has any benefited me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 5/13/2025 "Good program" 4/5 What do you like best about Nayax? It's fairly easy to use. There are incentives for customers (Monyx) which saves the company fees. Review collected by and hosted on G2.com. What do you dislike about Nayax? Support is difficult to get a hold of and wait times can be horrible. There should be discounts for the more the machines you have the monthly fee should be discounted. Review collected by and hosted on G2.com. What problems is Nayax solving and how is that benefiting you? Not sure if they are actually working it but more conducive reporting would be nice, to easily integrate with Power BI or other reporting tools outside of Nayax. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MC Matthew C. Business owner Small-Business (50 or fewer emp.) 5/8/2025 "Complete Card Reader solution" 5/5 What do you like best about Nayax? Nayax VPOS takes all forms of card payments- TAP-Chip-Swipe. Very easy to use and has so many different parameters to better suite your vending needs. Their new webbing SIM card has greatly helped get better and more consistent signal strength. Review collected by and hosted on G2.com. What do you dislike about Nayax? I haven’t found an issue currently with Nayax. I’ve been very pleased with their products and customer service. Review collected by and hosted on G2.com. What problems is Nayax solving and how is that benefiting you? More options for customers to buy products. Also helps organize my business model. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Pedro V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro V.") PV Pedro V. regional manager Small-Business (50 or fewer emp.) 5/9/2025 "A VERY GOOD PAYMENT PROCESOR" 4.5/5 What do you like best about Nayax? Fast and trust full, easy to use and to manage. the integration with different vending machines is pretty easy. Review collected by and hosted on G2.com. What do you dislike about Nayax? sometimes there are problems with the GPR connection in some device. Review collected by and hosted on G2.com. What problems is Nayax solving and how is that benefiting you? cashless payment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Scott S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott S.") SS Scott S. Founder, President Small-Business (50 or fewer emp.) 5/8/2025 "the system works but is cumbersome and training and better support is needed" 3/5 What do you like best about Nayax? It is easy for my customers to use and the weekly deposits are ideal Review collected by and hosted on G2.com. What do you dislike about Nayax? Training is needed to learn how to do data analysis through the website and app Review collected by and hosted on G2.com. What problems is Nayax solving and how is that benefiting you? I have vending machines and enabling customers to pay electronically increases business Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![STUART R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "STUART R.") SR STUART R. Owner Food & Beverages Small-Business (50 or fewer emp.) 5/9/2025 "Great Products!" 5/5 What do you like best about Nayax? I like the way the reports are generated, and the app is very user friendly! Review collected by and hosted on G2.com. What do you dislike about Nayax? I do not dislike anything about Nayax!!! Review collected by and hosted on G2.com. What problems is Nayax solving and how is that benefiting you? I like the way the reports are generated and the easy use of the app! Review collected by and hosted on G2.com. 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