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# Magna5 vs Navisite Services Comparison - What are their main differences?

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Magna5Navisite Services[+ Add Product](#)

Reviews

**Magna5** [

4.6/5(66)

](https://www.g2.com/products/magna5/reviews#reviews)

**Navisite Services** [

4.6/5(34)

](https://www.g2.com/products/navisite-services/reviews#reviews)

Pricing

**Magna5**
No pricing available

**Navisite Services**
No pricing available

**Pricing Insights**
from reviews

Pros & Cons

**Magna5**
[
Problem Resolution (2)
](https://www.g2.com/products/magna5/reviews?filters%5Bsentiment_snippet%5D=1159258&qs=pros-and-cons#reviews)[
24/7 Availability (1)
](https://www.g2.com/products/magna5/reviews?filters%5Bsentiment_snippet%5D=2359260&qs=pros-and-cons#reviews)[
Time Zone Issues (1)
](https://www.g2.com/products/magna5/reviews?filters%5Bsentiment_snippet%5D=2359245&qs=pros-and-cons#reviews)

**Navisite Services**
Not enough data

Ratings

Quality of Work

**Magna5**

9.4

9.442

**Navisite Services**

9.2

9.218

Responsiveness

**Magna5**

9.1

9.141

**Navisite Services**

9.0

9.018

Expertise of Team

**Magna5**

9.3

9.341

**Navisite Services**

9.3

9.318

Execution Ability

**Magna5**

9.3

9.341

**Navisite Services**

9.1

9.117

Communication Skills

**Magna5**

9.2

9.241

**Navisite Services**

9.1

9.118

Professionalism

**Magna5**

9.5

9.542

**Navisite Services**

9.1

9.118

Has the product been a good partner in doing business?

**Magna5**

9.4

9.452

**Navisite Services**

8.8

8.823

Features

Show 6 feature categories with incomplete data

Professional Services[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

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Planning

Needs Assessment

Not enough data

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Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Support

Go Live Support

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Training 

Not enough data

Not enough data

Metrics

Not enough data

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Admin Services

Not enough data

Not enough data

Other Services[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

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Planning

Needs Assessment

Not enough data

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Resource Allocation

Not enough data

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Stayed within Budget

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Statement of Work

Not enough data

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Best Practices

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Delivery

Technical Expertise

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Met Deadlines

Not enough data

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Meeting Management

Not enough data

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Project Updates

Not enough data

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Scope Management

Not enough data

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Roll-out

Not enough data

Not enough data

Value-Added Resellers (VARs)[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

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Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

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Statement of Work

Not enough data

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Best Practices

Not enough data

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Delivery

Technical Expertise

Not enough data

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Met Deadlines

Not enough data

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Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

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Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Security and Privacy Services[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

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Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

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Best Practices

Not enough data

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Delivery

Technical Expertise

Not enough data

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Met Deadlines

Not enough data

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Meeting Management

Not enough data

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Project Updates

Not enough data

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Scope Management

Not enough data

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Roll-out

Not enough data

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Ecosystem Service Providers[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

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Statement of Work

Not enough data

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Best Practices

Not enough data

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Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Support

Go Live Support

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Training 

Not enough data

Not enough data

Metrics

Not enough data

Not enough data

Admin Services

Not enough data

Not enough data

B2B Services[Hide 4 FeaturesShow 4 Features](javascript:void(0);)

Not enough data

Not enough data

Team Quality

Change Management Skills

Not enough data

Not enough data

Executive Presence

Not enough data

Not enough data

Vertical Expertise

Not enough data

Not enough data

Technology Partnerships

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Magna5](https://images.g2crowd.com/uploads/product/hd_favicon/9916e4f5d3fba53b16f9c26f02e6f6dd/magna5.svg "Magna5")](https://www.g2.com/products/magna5/reviews)

Magna5

Small-Business(50 or fewer emp.)

29.2%

Mid-Market(51-1000 emp.)

58.5%

Enterprise(\> 1000 emp.)

12.3%

[![Navisite Services](https://images.g2crowd.com/uploads/product/hd_favicon/0c4355aa6936c8229970b5e9933fd4b4/navisite-services.svg "Navisite Services")](https://www.g2.com/products/navisite-services/reviews)

Navisite Services

Small-Business(50 or fewer emp.)

17.6%

Mid-Market(51-1000 emp.)

50.0%

Enterprise(\> 1000 emp.)

32.4%

Small-Business

(50 or fewer emp.)

29.2%

17.6%

Mid-Market

(51-1000 emp.)

58.5%

50.0%

Enterprise

(\> 1000 emp.)

12.3%

32.4%

Reviewers' Industry

[![Magna5](https://images.g2crowd.com/uploads/product/hd_favicon/9916e4f5d3fba53b16f9c26f02e6f6dd/magna5.svg "Magna5")](https://www.g2.com/products/magna5/reviews)
Magna5

Education Management

7.7%

Information Technology and Services

7.7%

Government Administration

6.2%

Hospital & Health Care

6.2%

Financial Services

4.6%

Other

67.7%

[![Navisite Services](https://images.g2crowd.com/uploads/product/hd_favicon/0c4355aa6936c8229970b5e9933fd4b4/navisite-services.svg "Navisite Services")](https://www.g2.com/products/navisite-services/reviews)
Navisite Services

Computer Software

8.8%

Telecommunications

8.8%

Information Technology and Services

8.8%

Medical Practice

8.8%

Airlines/Aviation

5.9%

Other

58.8%

FAQs

## Magna5 vs Navisite Services FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Magna5 vs Navisite Services?

Magna5 and Navisite Services are rated equally by G2 reviewers, but Magna5 stands out for its problem resolution and 24/7 availability, while Navisite Services is noted for its quick setup and strong support during transitions.

| [Magna5](https://www.g2.com/products/magna5/reviews) | [Navisite Services](https://www.g2.com/products/navisite-services/reviews) |
| --- | --- |
| 4.6/5 (66 reviews) | 4.6/5 (34 reviews) |
| — | — |
| — | Ease of setup: 6.0 |
| Quality of support: 9.4 | Quality of support: 8.8 |
| Problem Resolution (2 all-time mentions), 24/7 Availability | Quick setup, strong support during transitions |

### How do the pricing models of Magna5 and Navisite Services compare?

G2 reviewers rate Magna5 higher for value, with positive sentiment on service quality and perceived value for cost.

- **Magna5:** Reviewers describe Magna5 as providing good service for the money and note that while costs can seem steep, the value received justifies the spend.
- **Navisite Services:** Reviewers mention that Navisite Services is cost competitive and helps lower overall IT costs by reducing the need for in-house infrastructure and staff, though some note that pricing can be high during challenging business periods.
- **Switching reasons:** Magna5 reviewers cite switching from other MSPs due to faster issue resolution and better customer service.

### What are the best alternatives to Magna5 and Navisite Services?

The top three alternatives to Magna5 and Navisite Services are Coastal, Cortavo, and SmartBug Media.

| Product | G2 Rating (reviews) | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- |
| [Magna5](https://www.g2.com/products/magna5/reviews) | 4.6/5 (66) | Good service for the money; value justifies cost | Problem Resolution, 24/7 Availability |
| [Navisite Services](https://www.g2.com/products/navisite-services/reviews) | 4.6/5 (34) | Cost competitive, reduces in-house IT costs | Quick setup, strong support during transitions |
| [Coastal](https://www.g2.com/products/coastal/reviews) | 5.0/5 (184) | — | — |
| [Cortavo](https://www.g2.com/products/cortavo/reviews) | 4.7/5 (59) | — | — |
| [SmartBug Media](https://www.g2.com/products/smartbug/reviews) | 4.8/5 (214) | — | — |

### Which Managed IT Services features should I prioritize when comparing Magna5 and Navisite Services?

Buyers comparing Magna5 and Navisite Services should prioritize customer support, security, implementation experience, value for cost, and problem resolution.

- **Customer Support:** Magna5 scores 9.4, Navisite Services scores 8.8 on Quality of Support.
- **Security:** Magna5 has 1 all-time mention for security in reviews; Navisite Services is cited for secure infrastructure and data center reliability.
- **Implementation Experience:** Navisite Services has an Ease of Setup score of 6.0; Magna5 is frequently praised for smooth transitions and project management.
- **Value for Cost:** Magna5 is described as providing good value for the money; Navisite Services is noted for cost competitiveness and reducing IT overhead.
- **Problem Resolution:** Magna5 has 2 all-time mentions for problem resolution; Navisite Services is cited for quick setup and strong support during transitions.

### What are the pros and cons of Magna5 vs Navisite Services?

Magna5's headline strength is problem resolution and 24/7 availability, while Navisite Services is recognized for quick setup and strong support during transitions.

- **Magna5 strengths:** Problem resolution (2 all-time mentions), 24/7 availability, customer support, proactivity, quality, reliability, response time, and security.
- **Magna5 trade-offs:** Time zone issues, occasional delays in after-hours support, and some feedback on contract language and communication during project planning.
- **Navisite Services strengths:** Quick setup, strong support during transitions, cost competitiveness, and reducing in-house IT burden.
- **Navisite Services trade-offs:** Some reviewers mention a desire for a more interactive web interface, occasional lack of ticket updates, and support that can feel less personal due to company size.

### Is Magna5 or Navisite Services better for small businesses?

Magna5 is better suited for small businesses, as reflected in reviewer sentiment and multiple reviews from small business users highlighting its responsiveness and ability to supplement small IT teams.

- **Magna5:** Small business reviewers consistently praise Magna5 for freeing up limited IT staff, providing 24/7 support, and handling projects that small teams cannot manage alone.
- **Navisite Services:** Reviewers from small businesses note that Navisite Services reduces the need for in-house IT staff and provides strong support, but some mention that support can feel less personal.

### Which Managed IT Services platform has better integrations?

Magna5 and Navisite Services are at parity for integrations, as neither product has reviewer-cited integrations or mention counts in recent reviews.

- **Magna5:** No integrations are cited in recent reviews.
- **Navisite Services:** No integrations are cited in recent reviews.

### How do Magna5 and Navisite Services compare on customer support?

Magna5 and Navisite Services are within the materiality threshold on Quality of Support, with Magna5 at 9.4 and Navisite Services at 8.8, indicating near-parity.

- **Magna5:** Reviewers highlight responsive, knowledgeable support staff, 24/7 availability, and proactive problem resolution.
- **Navisite Services:** Reviewers note quick response times, strong support during transitions, and helpful account management, though some mention less personalized support due to company size.

### Which is easier to implement, Magna5 or Navisite Services?

Navisite Services has a published Ease of Setup score of 6.0, while Magna5 is frequently praised for smooth implementation experiences in reviews, indicating both are easy to implement with no significant difference.

- **Magna5:** Reviewers describe smooth transitions, flexible project management, and successful migrations with minimal disruption.
- **Navisite Services:** Reviewers cite quick and easy setup, efficient onboarding, and strong support during implementation.

Alternatives

**Magna5 Alternatives**

 ![Coastal](https://images.g2crowd.com/uploads/product/hd_favicon/c5d9d389bd1bdf8257c31ebafad6f02b/coastal.svg "Coastal")

[
Coastal
](/products/coastal/reviews)

 ![Cortavo](https://images.g2crowd.com/uploads/product/hd_favicon/e51a7554be5a43344f28f6931fd1a3ff/cortavo.svg "Cortavo")

[
Cortavo
](/products/cortavo/reviews)

 ![Insight Assurance](https://images.g2crowd.com/uploads/product/hd_favicon/826fd6c066c0703dec9c00aa1c3bb9a5/insight-assurance.svg "Insight Assurance")

[
Insight Assurance
](/products/insight-assurance/reviews)

 ![Growth Molecules, Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/3f671915a8d205e0765713fd79f8b9c1/growth-molecules-customer-success.svg "Growth Molecules, Customer Success")

[
Growth Molecules, Customer...
](/products/growth-molecules-customer-success/reviews)

**Navisite Services Alternatives**

 ![Coastal](https://images.g2crowd.com/uploads/product/hd_favicon/c5d9d389bd1bdf8257c31ebafad6f02b/coastal.svg "Coastal")

[
Coastal
](/products/coastal/reviews)

 ![SmartBug Media](https://images.g2crowd.com/uploads/product/hd_favicon/18fa5810403f87cbea20de717121e9e8/smartbug.svg "SmartBug Media")

[
SmartBug Media
](/products/smartbug/reviews)

 ![Western Computer](https://images.g2crowd.com/uploads/product/hd_favicon/9977894a89a95cf902f7e5ad12387361/western-computer.svg "Western Computer")

[
Western Computer
](/products/western-computer/reviews)

 ![Alta Vista Technology](https://images.g2crowd.com/uploads/product/hd_favicon/80fd00247ff03f378c300507564266be/alta-vista-technology.svg "Alta Vista Technology")

[
Alta Vista Technology
](/products/alta-vista-technology/reviews)