We used for HIPAA and compliance training and the training modules were decent and had reasonable content Review collected by and hosted on G2.com.

Navex was and is a bad business partner and vendor and I would never want to work with them again and recommend against doing business with them. An executive who is no longer with the company purchased and was clearly oversold. I reached out to renegotiate or figure out a way to partner, and Navex was completely unwilling even though the sold 4 times as many as we had employees at the time. I understand that they had a contract, but they also had an unhappy customer and were completely unwilling to work with us.

Regarding the product, we purchased several modules and I have a different log in for each, which is cumbersome. In addition, while the some of the trainings were decent, the set up for notifications is not intuitive and some of the shorter trainings have low information density (i.e. a 10 min burst course could be done in 5 min or less). Review collected by and hosted on G2.com.

The online platform is easy to work with and provides an organized tool to manage our cases. Review collected by and hosted on G2.com.

The phone support could be improved. The call taking process is not always thorough. Review collected by and hosted on G2.com.

Currently what I like most about these products is its ease of configuration, you don't need much knowledge at the excellent level to be able to perform this configuration. This saved us a lot of time and money. And today in our organization we need a lot of interaction between time and money and he has done us that favor. Review collected by and hosted on G2.com.

I don't have many negative comments about this product, but I believe the reporting features are a bit mediocre yet. Stage transition dates are not reportable. And its support in the 21st century is still a little flawed. Review collected by and hosted on G2.com.

I used Navex for training videos as an end user. I liked being able to pause and come back to the platform, as well as not getting logged out of my session...which took place over the course of 6+ hours, in between meetings and other work items. Review collected by and hosted on G2.com.

At first, I couldn't get Navex to open due to pop-up blocking, but that likely was due to either Chrome or other protections put on my work laptop by employer. Review collected by and hosted on G2.com.

We like having all of our policies in a central repository. The features we appreciate most are the version control of documents and that all changes are tracked within the software. There is a compare feature where you can compare any published version to another version. The search functionality is fabulous. The software is extremely robust, allowing us to pull reports directly from the dashboard, in addition to the standard reports. We were able to customize the platform to match our company branding for a consistent look for our end users. There are a number of ways to organize data and it is easy to navigate the software. Navex Global provides exemplary customer service. They respond quickly to all requests and are continually improving the software. They invite input from their clients and often implement software enhancements from those requests. Review collected by and hosted on G2.com.

We wish there was an easier way to build customized reports. Currently, it isn't very intuitive or efficient. We wish there was a status column in our personal work queues where we could add notes about policies we are working on. Review collected by and hosted on G2.com.

My company, Apline special Treatmenr center used this software to provide trainings throughout the years to our staff members, without having to pull them from the floor for in person trainings. I love that you can watch and read review trainings at your own convience and then submit then back to HR to show that you are compliant in that area. Some trainings are a bit longer, but it’s super efficient and very accessible. Review collected by and hosted on G2.com.

I haven’t found anything to dislike about it as our facility has only been using it to about a year. It’s a bit difficult for some to navigate but that becomes easier with time. Review collected by and hosted on G2.com.

Navex is the gold standard for its Ethics Point hotline reporting platform. I use all of their products at my company. They are user-friendly and high quality. Review collected by and hosted on G2.com.

Nothing - I like every aspect of each program. Review collected by and hosted on G2.com.

We are a decentralized business with over 50k employees and this is a sophisticated platform to give us visibility and oversight into claims and/or calls placed through the hotline. Review collected by and hosted on G2.com.

We have multiple HR systems so consolidating data files has been challenging. Other than the challenges to set up the program, it's been great. The new Success Management program recently implemented by Navex has been a great addition to their offerings. Review collected by and hosted on G2.com.

It's easy to know what course I am required to take. Review collected by and hosted on G2.com.

When you first launch, the plug-ins usually have to be selected to run. Review collected by and hosted on G2.com.

facilitates all reports for the municipal government audit Review collected by and hosted on G2.com.

We have had some integration problems with other tools and users have shown resistance to change Review collected by and hosted on G2.com.