NAVEX One Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of NAVEX One, highlighting its intuitive navigation and helpful resources. (12 mentions)

Users value the navigation ease of NAVEX One, highlighting its user-friendly interface and straightforward search functionality. (4 mentions)

Users appreciate the user-friendly interface of NAVEX One, praising its ease of use and navigation. (4 mentions)

Users value the automation in NAVEX One, significantly reducing manual effort and enhancing compliance management efficiency. (3 mentions)

Users praise the centralized compliance and risk management features of NAVEX One, streamlining processes effectively. (3 mentions)

Users report poor customer support from NAVEX One, facing inconsistent service and difficulty in reaching representatives. (4 mentions)

Users find the difficult setup for NAVEX One requires significant time and expert assistance, complicating initial use. (3 mentions)

Users often find NAVEX One expensive, with a complex pricing structure that poses a challenge for smaller businesses. (3 mentions)

Users find the steep learning curve for NAVEX One challenging, especially during initial setup and configuration. (3 mentions)

Users find a steep learning curve for advanced features, making initial use of NAVEX One challenging. (3 mentions)

5 Pros or Advantages of NAVEX One

1. Ease of Use

Users appreciate the ease of use of NAVEX One, highlighting its intuitive navigation and helpful resources.

See 12 mentions

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Thiago P.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless and Clear Experience"

What do you like about NAVEX One?

The content is easy to follow, with clear explanations that make it practical to understand.

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you like about NAVEX One?

Centralized compliance and risk management in one platform Strong incident and case management workflows Easy-to-use dashboards and reporting Autom

2. Navigation Ease

Users value the navigation ease of NAVEX One, highlighting its user-friendly interface and straightforward search functionality.

See 4 mentions

See Related User Reviews

remedy m.

Mid-Market (51-1000 emp.)

2.5/5

"Page lay out issues after uploading the document"

What do you like about NAVEX One?

ease of use. easy to navigate. user friendly

Verified User

Enterprise (> 1000 emp.)

4.0/5

"I was able to read and print the instructions for later use if needed."

What do you like about NAVEX One?

The most helpful or useful about Naves One is the ability to print the documents in pdf. It is very easy to navigate.

3. User Interface

Users appreciate the user-friendly interface of NAVEX One, praising its ease of use and navigation.

See 4 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Excellent Platform for Managing Risk"

What do you like about NAVEX One?

NAVEX One has a number of highly useful features to manage and highlight risk. The ability to allocate cases to a variety of people in different areas

remedy m.

Mid-Market (51-1000 emp.)

2.5/5

"Page lay out issues after uploading the document"

What do you like about NAVEX One?

ease of use. easy to navigate. user friendly

4. Automation

Users value the automation in NAVEX One, significantly reducing manual effort and enhancing compliance management efficiency.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you like about NAVEX One?

Centralized compliance and risk management in one platform Strong incident and case management workflows Easy-to-use dashboards and reporting Autom

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you like about NAVEX One?

Holistic View: It connects data from policy acknowledgements, training completion rates, incident reports (whistleblowing), and third-party risk asses

5. Features

Users praise the centralized compliance and risk management features of NAVEX One, streamlining processes effectively.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you like about NAVEX One?

Centralized compliance and risk management in one platform Strong incident and case management workflows Easy-to-use dashboards and reporting Autom

Verified User

Enterprise (> 1000 emp.)

0.0/5

"Please make the search engine more user friendly."

What do you like about NAVEX One?

The favorite feature is a positive with the program.

5 Cons or Disadvantages of NAVEX One

1. Poor Customer Support

Users report poor customer support from NAVEX One, facing inconsistent service and difficulty in reaching representatives.

See 4 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

2. Difficult Setup

Users find the difficult setup for NAVEX One requires significant time and expert assistance, complicating initial use.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

3. Expensive

Users often find NAVEX One expensive, with a complex pricing structure that poses a challenge for smaller businesses.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

4. Learning Curve

Users find the steep learning curve for NAVEX One challenging, especially during initial setup and configuration.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

5. Steep Learning Curve

Users find a steep learning curve for advanced features, making initial use of NAVEX One challenging.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

Ashish G.

Data Platform Consultant

Information Technology and Services

Small-Business (50 or fewer emp.)

2/28/2023

"One of the best Risk and Compliance management software with efficient reporting"

4.5/5

What do you like best about NAVEX One?

The tool helps for the betterment and improvement of Organizational skills in every area ..from HR to critical decision making Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

I am very much happy with the tools and user-friendliness, expecting the future version to improve till now and be good with the tool. Review collected by and hosted on G2.com.

Thomas B.

Risk Advisory Manager

Enterprise (> 1000 emp.)

10/28/2022

"Navex One Review"

4/5

What do you like best about NAVEX One?

The most helpful portion of Navex One is the ability to create a streamlined workflow and the ease of implementing the systems and workflow seamlessly into teams. Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

The only downside of using Navex One that I have seen was the ramp up that my team had in learning how to use and operate the system but this was a short time and then made our processes much easier. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

6/22/2023

"Awesome experience"

4/5

What do you like best about NAVEX One?

Navex one was the one of the most responsive and fast software in grc Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

as such now I haven't seen any dislike about it. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

6/22/2023

"Good application"

4/5

What do you like best about NAVEX One?

NAVEX was nice app user interface was good.

I will recommend it Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

There was nothing to dislike it was awesome Review collected by and hosted on G2.com.

Yusuf S.

Project Manager

Small-Business (50 or fewer emp.)

2/21/2023

"Management Time to Project at my team"

4.5/5

What do you like best about NAVEX One?

Enhance decision making

Improve business process agility

Improve business process outcomes

Cost management

Create internal/operational efficiencies

Drive revenue growth Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

technical support little bit not familiar with my region. Review collected by and hosted on G2.com.

William K.

Manager, Corporate Services

Mid-Market (51-1000 emp.)

5/24/2022

"BEWARE THE "EVERGREEN CLAUSE". Agreement auto-renews for 2 years!"

0/5

What do you like best about NAVEX One?

We did like having an online platform where the members of our organization could access corporate documents without having to access our server remotely. Ultimately though, we felt that there were other (better) options out there. Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

We have switched to a more intuitive and user-friendly platform (especially on mobile devices). We opted for another platform (SiteDocs) after using Navex for about three years. Before the 4th year, we contacted Navex to ask to cancel our subscription. A Navex Retention Manager told us (in October 2020) that our "PolicyTech services automatically renewed on October 13, 2019, for an additional two-year term and would not be eligible for cancellation until October 13, 2021 (Section IV., 4.)."

We will NOT be going back.

We attempted to negotiate with Navex regarding the number of licenses billed for in the final year of the auto-renewed term (during which we did not use Navex at all). We reasoned that the number of licenses should correspond with the original number of licenses committed to in the agreement. Navex was not willing to enter into fair and reasonable negotiation. Review collected by and hosted on G2.com.

Karthik R.

Executive Assurance

Small-Business (50 or fewer emp.)

10/25/2022

"Navex One is one of the best Risk and Compliance softwares available in the GRC Softwares market"

5/5

What do you like best about NAVEX One?

-GRC insights: Which has the best Analytics, Reporting and Benchmarking features

-Conflict of Interest Management

-Third Party Risk Monitoring

-Ethics Point which helps us in Incident Management Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

-Pricing is relatively costly as compared to other similar products like OneTrust & LogicGate Review collected by and hosted on G2.com.

Lakshmisha S.

GRC Consultant | Senior Developer

Mid-Market (51-1000 emp.)

10/25/2022

"Descent risk mgmt software"

3.5/5

What do you like best about NAVEX One?

Policy and procedure mgmt module and conflict of interest module Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

Better reporting is needed. Dashboards UI needs to be more customisable and user should be provided with more visualising tools such as palettes, heat maps Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

11/18/2022

"Easy to use GRC software"

4/5

What do you like best about NAVEX One?

Its GRC insights have great analytics, which helps us achieve tremendous and accurate reports. Its third-party risk monitoring is very helpful in managing specific compliance tasks. Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

Customer support is prolonged and takes a lot of time when adjusting or implying changes. Also, the UI is not very much customizable. Review collected by and hosted on G2.com.