NAVEX One Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of NAVEX One, highlighting its intuitive navigation and helpful resources. (12 mentions)

Users value the navigation ease of NAVEX One, highlighting its user-friendly interface and straightforward search functionality. (4 mentions)

Users appreciate the user-friendly interface of NAVEX One, praising its ease of use and navigation. (4 mentions)

Users value the automation in NAVEX One, significantly reducing manual effort and enhancing compliance management efficiency. (3 mentions)

Users praise the centralized compliance and risk management features of NAVEX One, streamlining processes effectively. (3 mentions)

Users report poor customer support from NAVEX One, facing inconsistent service and difficulty in reaching representatives. (4 mentions)

Users find the difficult setup for NAVEX One requires significant time and expert assistance, complicating initial use. (3 mentions)

Users often find NAVEX One expensive, with a complex pricing structure that poses a challenge for smaller businesses. (3 mentions)

Users find the steep learning curve for NAVEX One challenging, especially during initial setup and configuration. (3 mentions)

Users find a steep learning curve for advanced features, making initial use of NAVEX One challenging. (3 mentions)

5 Pros or Advantages of NAVEX One

1. Ease of Use

Users appreciate the ease of use of NAVEX One, highlighting its intuitive navigation and helpful resources.

See 12 mentions

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Thiago P.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless and Clear Experience"

What do you like about NAVEX One?

The content is easy to follow, with clear explanations that make it practical to understand.

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you like about NAVEX One?

Centralized compliance and risk management in one platform Strong incident and case management workflows Easy-to-use dashboards and reporting Autom

2. Navigation Ease

Users value the navigation ease of NAVEX One, highlighting its user-friendly interface and straightforward search functionality.

See 4 mentions

See Related User Reviews

remedy m.

Mid-Market (51-1000 emp.)

2.5/5

"Page lay out issues after uploading the document"

What do you like about NAVEX One?

ease of use. easy to navigate. user friendly

Verified User

Enterprise (> 1000 emp.)

4.0/5

"I was able to read and print the instructions for later use if needed."

What do you like about NAVEX One?

The most helpful or useful about Naves One is the ability to print the documents in pdf. It is very easy to navigate.

3. User Interface

Users appreciate the user-friendly interface of NAVEX One, praising its ease of use and navigation.

See 4 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Excellent Platform for Managing Risk"

What do you like about NAVEX One?

NAVEX One has a number of highly useful features to manage and highlight risk. The ability to allocate cases to a variety of people in different areas

remedy m.

Mid-Market (51-1000 emp.)

2.5/5

"Page lay out issues after uploading the document"

What do you like about NAVEX One?

ease of use. easy to navigate. user friendly

4. Automation

Users value the automation in NAVEX One, significantly reducing manual effort and enhancing compliance management efficiency.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you like about NAVEX One?

Centralized compliance and risk management in one platform Strong incident and case management workflows Easy-to-use dashboards and reporting Autom

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you like about NAVEX One?

Holistic View: It connects data from policy acknowledgements, training completion rates, incident reports (whistleblowing), and third-party risk asses

5. Features

Users praise the centralized compliance and risk management features of NAVEX One, streamlining processes effectively.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you like about NAVEX One?

Centralized compliance and risk management in one platform Strong incident and case management workflows Easy-to-use dashboards and reporting Autom

Verified User

Enterprise (> 1000 emp.)

0.0/5

"Please make the search engine more user friendly."

What do you like about NAVEX One?

The favorite feature is a positive with the program.

5 Cons or Disadvantages of NAVEX One

1. Poor Customer Support

Users report poor customer support from NAVEX One, facing inconsistent service and difficulty in reaching representatives.

See 4 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

2. Difficult Setup

Users find the difficult setup for NAVEX One requires significant time and expert assistance, complicating initial use.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

3. Expensive

Users often find NAVEX One expensive, with a complex pricing structure that poses a challenge for smaller businesses.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

4. Learning Curve

Users find the steep learning curve for NAVEX One challenging, especially during initial setup and configuration.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

5. Steep Learning Curve

Users find a steep learning curve for advanced features, making initial use of NAVEX One challenging.

See 3 mentions

See Related User Reviews

Ravi S.

Mid-Market (51-1000 emp.)

4.5/5

"Centralized Compliance Made Easy with Powerful Automation"

What do you dislike about NAVEX One?

Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some c

Sonu S.

Enterprise (> 1000 emp.)

4.0/5

"Holistic Risk Management with Powerful Data Insights"

What do you dislike about NAVEX One?

Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging t

Michelle r.

Director of Ethics and Compliance

Enterprise (> 1000 emp.)

11/19/2024

"Excellent all around"

5/5

What do you like best about NAVEX One?

Their customer service is superb, have had an incredible experience with every point of contact across multiple services. Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

nothing, they are incredible all around! Review collected by and hosted on G2.com.

Response from Kim Blomgren of NAVEX One

edit

Thank you for your kind words! We strive to provide incredible service and it's great to hear that we've been able to meet your expectations. If you ever have any feedback or suggestions for us, please don't hesitate to reach out.

Verified User in Biotechnology

Enterprise (> 1000 emp.)

6/11/2024

"It's a pity NAvex is not able to make changes to the front-end"

2/5

What do you like best about NAVEX One?

It's a satisfactory and immediate system to use Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

Not flexible enough for end-user requests Review collected by and hosted on G2.com.

Aman K.

softwarer Analyst

Enterprise (> 1000 emp.)

8/22/2023

"Being Social with NAVEX ESG"

4/5

What do you like best about NAVEX One?

-A cloud based environmental,Social and

governance platform

-Manage multiple supply chain

management

-Program pulls and easily calculate most

values for GHG gas data.

-Ease of use as user friendly as support

audio, video or read

-Very good customer service

-Given functionality is very good

-Value for money

-Good to create awareness about our

environment and climate risk

-Free traila available

-Can improve brand loyality for product.

based organisations

-Standardize data collection Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

-Some content is not so good like about

drilling and marine ecosystems

-Very complex organisation system so can

be better using windows with became

short and easily accessible Review collected by and hosted on G2.com.

Manish A.

Enterprise (> 1000 emp.)

10/15/2023

"Effective, Straight forward and brief."

4.5/5

What do you like best about NAVEX One?

This is a budget-friendly document management system that offers an intuitive interface, adaptable approval process, and a convenient questionnaire feature for efficient employee information reviews. Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

Although the system performs admirably in document management, its interface is relatively inflexible and lacks customization options. My dissatisfaction stems from their customer support, as the resolution time often proved sluggish, resulting in sprint delays. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

2/21/2024

"Navex has been a trusted partner of our organization for more than 10 years."

4.5/5

What do you like best about NAVEX One?

The team focuses on getting the right solutions for their clients. The team is always ready to engage, no matter what the request. Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

The organization is pretty complicated so sometimes it feels like they are internally very siloed from front office to back office. Review collected by and hosted on G2.com.

Annabelle R.

Mid-Market (51-1000 emp.)

12/13/2023

"Streamlined Experience"

4/5

What do you like best about NAVEX One?

Confidence and confidentiality. Employees know they can call and voice their concerns outside the company. Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

We cannot edit some of the reporting fields on our own, but our NAVEX team is helpful in making any needed changes. Review collected by and hosted on G2.com.

Manish A.

Enterprise (> 1000 emp.)

10/15/2023

"Efficient, readily comprehensible and presented in a concise manner"

4.5/5

What do you like best about NAVEX One?

This document management system is both budget friendly and user-friendly, offering customizable approval workflows and a useful questionnaire feature to facilitate employee information reviews, Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

The system is strong in document management but lacks interface customization. I'm unhappy with slow customer support causing sprint delays Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/17/2023

"NAVEX is a very user-friendly platform to raise consciousness on security matters across the org"

4.5/5

What do you like best about NAVEX One?

I like that NAVEX supports different formats for its security courses. The user can easily choose whether they prefer video, audio or read.

These courses can be really long, however, it helps a lot when there are exam-type sections that allow the user to test their knowledge. If they pass the exam, then they can skip to the next section. Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

I think they could improve some content to use more videos instead of images, especially in illustrative content. Review collected by and hosted on G2.com.

Karuna K.

IT Manager

Enterprise (> 1000 emp.)

10/8/2023

"Good for compliance"

3.5/5

What do you like best about NAVEX One?

Create by a stronger corporate culture backed by business integrity. Gain a comprehensive view of your GRC program. Maintain global regulatory compliance. Proactively address and mitigate. Review collected by and hosted on G2.com.

What do you dislike about NAVEX One?

Could be more interactive and easy to use. Review collected by and hosted on G2.com.